Associate Customer Service Representative TechDigital CorporationAssociate Customer Service RepresentativeMarlborough, MAMust possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.
Customer Service Representative Cooling Unlimited, Inc.Customer Service RepresentativeReading, MAFull timeWhat You'll OwnScheduling and dispatching HVAC service callsManaging incoming calls and customer requestsKeeping technicians' days running efficientlyCommunicating updates between customers and field teamsSupporting maintenance program promotion and follow-upsWhat You'll Be DoingAnswering calls and creating a strong first impressionBooking and prioritizing service appointmentsHandling urgent/emergency requests with confidenceCoordinating with technicians throughout the dayFollowing up with customers to ensure satisfactionAssisting with light admin tasks and team supportWhat You Bring1–2+ years in customer service, call center, or inside salesStrong multitasking and organizational skillsClear, professional communication (phone + written)Comfortable working in a fast-paced, high-call environmentSolid computer skills (Word, Excel, Outlook; typing 30+ WPM)Detail-oriented with a "get it done" attitudeNice to Have:HVAC, plumbing, or skilled trades experienceServiceTitan or similar dispatch softwareApply today and become the voice and backbone of our service team. You'll handle a steady flow of calls, coordinate with techs in the field, and keep schedules and customers on track.
NewCustomer Service Coordinator II ICONMA, LLCCustomer Service Coordinator IITewksbury, MA$19.46–$22.46 / hourResponsibilities: Act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
NewCustomer Service Coordinator II TalentBurst, Inc.Customer Service Coordinator IITewksbury, MA$22.60–$23.38 / hourIn this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client's Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
NewCustomer Service Coordinator II - Contract TalentBurst, Inc.Customer Service Coordinator II - ContractTewksbury, MA$22.60–$23.38 / hourIn this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client's Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Customer Outreach Representative Nesco Resource, LLCCustomer Outreach RepresentativeFramingham, MA$18–$19 / hourThe ideal candidate enjoys speaking with customers, can quickly build rapport, is comfortable influencing customers to take action, and thrives in a fast-paced, high-volume environment. We are seeking highly motivated Customer Outreach Representatives to support a strategic customer adoption initiative within an Accounts Receivable organization.
NewCustomer Service Coordinator II IconmaCustomer Service Coordinator IITewksbury, MA$19.46–$22.46 / hourResponsibilities: Act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Customer Service and Rebate Processing Team Supervisor Resource InnovationsCustomer Service and Rebate Processing Team SupervisorNeedham, MARemoteWe are seeking a highly skilled and motivated Customer Service and Rebate Processing Team Supervisor with a strong background in escalation management to join our dynamic team. As an/a Customer Service Coordinator you will play a key role and focus on the resolution of escalated customer complaints, while also supporting the other representatives on de-escalation of customer issues.
Accounts Receivable Support Representative Nesco Resource, LLCAccounts Receivable Support RepresentativeFramingham, MA$20–$21.43 / hourThis is an excellent opportunity for candidates looking to transition into accounting or finance from customer-facing positions such as retail, hospitality, restaurants, or call centers. 0–2 years of experience in Accounts Receivable, Credit, Collections, Customer Service, or a related field, or an Associate's or Bachelor's degree.
Accounts Receivable Support Representative Artech LLCAccounts Receivable Support RepresentativeFramingham, MA$20–$21 / hourEntry-level Accounts Receivable role supporting collections, customer communication, payment reconciliation, and billing resolution. 0–2 years of Accounts Receivable, Credit & Collections, Customer Service, or related experience.
Pharmacy Tech I - Prior Authorization # 26-20572 US Tech Solutions, Inc.Pharmacy Tech I - Prior Authorization # 26-20572Please note: Actual location may vary., RIRemote$20–$21 / hourThe Pharmacy Technician will assist members, providers, and other healthcare professionals by providing professional and courteous phone support, reviewing clinical information for completeness, and accurately documenting prior authorization determinations. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Sales Development Representative Strategic EmploymentSales Development RepresentativeQuincy, MAYou will use Claude for account research, building prospect and lookalike lists, drafting and refining outreach, summarizing calls, and building reusable prompt workflows. Strategic Employment Partners (SEP) is a recruiting firm rooted in the Greater Boston area, placing top talent nationwide with deep expertise in technical, sales, finance, and accounting roles.
Administrative Assistant GTTAdministrative AssistantLexington, MAThis role requires strong customer service, administrative skills, and experience working in fast-paced clinical or call center environments, with direct use of EPIC systems. The Administrative Assistant will support front desk and administrative operations in a healthcare setting, serving as a key point of contact for patients and internal staff.
Case Manager Boylston StaffingCase ManagerChestnut Hill, MAThe primary goal of the department is to provide outstanding service to clients, potential clients, affiliates, and internal customers. Job Details: Boylston Staffing is looking for multiple Temporary Legal Case Managers in Chestnut Hill for a growing firm.
Customer Service Representative II Integrated Resources, IncCustomer Service Representative IIBillerica, MassachusettsFull timeThis Customer Service position involves working in a high energy, dynamic, and rewarding team environment focused on delivering best-in-class customer support. • Demonstrate strong interpersonal communication and written skills, proactive problem-solving skills, and the ability to multitask effectively.
Patient Access Representative GTTPatient Access RepresentativeBoston, MAPay Rate: $25.00 per hourJob SummaryThe Patient Access Representative serves as a key point of contact for patients, providers, and clinical staff by managing a high volume of inbound calls and coordinating appointment scheduling across multiple services. This role requires strong customer service skills, attention to detail, and the ability to make independent decisions within established guidelines to ensure patients are scheduled accurately and efficiently.
Sales and Production Associate The Salvation ArmySales and Production AssociateSomerville, Massachusetts$15Hanger/Tagger: Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks from sorting table by department on the correct hanger type, and by category in an 8-hour period. Statement of Confidentiality: The Sales and Production Associate occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Adult Rehabilitation Centers in all job-related matters.
Telecom Engineer Glotel IncTelecom EngineerBoston, MAPrimay skills set with Ring Central – Administer and support cloud based voice platform for 3000+ UC end users EX and 500+ Call center agents & Studio Scripting for NICE CXone Call flows, RingClone, both soft phones integrated with MS-Teams/WebRTC, peripheral voice applications/plug-ins, & and Yealink/Poly hardphones. Collaborate with other IT teams (Network, InfoSec, Service Desk, Data Center, PMO, IT & Call center leadership etc) to ensure voice services are secure, scalable, and integrated and to resolve escalated incidents and support complex call flows on telecom-related projects.
Director of Telecommunication Harvard Partners Trusted IT AdvisorsDirector of TelecommunicationBoston, Massachusetts$120,000–$170,000Qualifications: Bachelor's degree in Information Technology, Telecommunications, or a related field; and10+ years of progressive leadership experience in telecommunications or IT infrastructure, preferably in a healthcare setting; or equivalent combination of education and experience. As the Director of Telecommunications, you will be responsible for the following: Responsibilities: Lead the development of a multi-year telecommunications and contact center strategy, aligning voice and omnichannel capabilities with the goals of both clinical care and health plan operations.
Patient Service Representative Eye Care SpecialistsPatient Service RepresentativeNorwood, MAThis position will work at both our Norwood and Norfolk locations and will include a combination of front desk and call center responsibilities.