Appointment Setter - Call Center Representative Calm Water and BathAppointment Setter - Call Center RepresentativeCherry Hill Township, NJ$40,000–$70,000 / yearCalm Water & Bath in Cherry Hill, NJ is looking for full‑time or part-time Appointment Setters – Call Center Representatives to join our growing hybrid remote/in-office team. As our full-time or part-time Appointment Setter - Call Center Representative, you'll earn competitive pay ranging from $40,000–$70,000 per year , with hourly, salary, and base + commission structures available.
Healthcare Call Center Representative IvyrehabHealthcare Call Center RepresentativePhiladelphia, PennsylvaniaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAPA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
NewCall Center Representative MichelsgamingCall Center RepresentativePhiladelphia, PAYou will be responsible for helping customers by providing product and service information and resolving technical issues. Develop and maintain a knowledge base of the evolving products and services.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)Philadelphia, PARemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Customer Service Integrity Staffing SolutionsCall Center Customer ServiceBlue Bell, PA$18–$18.50 / hourFrom free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled. Join our team and enjoy a year-round opportunity with room for growth within a reputable organization while making a positive impact on customer experiences.
Call Center Manager VitalsearchgroupCall Center ManagerPhiladelphia, PennsylvaniaThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.
Call Center Supervisor (On-Site) Christian Heating, Cooling & PlumbingCall Center Supervisor (On-Site)West Chester, PennsylvaniaFull timeThis onsite role provides coaching, performance management, workforce oversight, and escalated customer support, while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to drive booking performance, membership growth, and operational excellence. Join a trusted home services leader and play a key role in delivering exceptional customer experiences while supporting the continued growth and success of Christian's HVAC, Plumbing, and Electrical business.
NewBilingual Call Center Representative RG/2 Claims Administration LLCBilingual Call Center RepresentativePhiladelphia, PAReporting to the Director of Claims Administration, the Call Center Representative projects a professional company image, both internally and externally, is well organized and highly conscientious, has strong interpersonal and communication skills and exhibits the maturity to handle confidential materials and matters with discretion. Qualified applicant will possess knowledge of MS Office Applications (Outlook, Word, and Excel), have outstanding verbal communication skills, effectively interact with all organizational levels, ability to initiate, manage and complete tasks with little supervision.
Customer Service Representative I - Workers'''' Compensation Call Center CorVel CorpCustomer Service Representative I - Workers'''' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
Manager, Call Center Premier Orthopaedic and Sports MedicineManager, Call CenterKing Of Prussia, PAPart timeWorks collaboratively with all internal and external customers and departments to ensure timely and accurate patient registration and processing related to all aspects of the patient and revenue cycle processes are followed. Provides support to leadership, ensuring department is accurately processing patients through the pre-registration, registration, and scheduling processes.
Customer Service Representative I - Workers' Compensation Call Center CorVel Enterprise Claims, Inc.Customer Service Representative I - Workers' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPart timePay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. The Customer Service Representative plays a vital role in supporting the Workers’ Compensation department by managing inbound and outbound calls and providing exceptional service to claimants and internal teams.
Patient Services Rep (PER DIEM)- Call Center Cooper University HospitalPatient Services Rep (PER DIEM)- Call CenterCamden, NJAccurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
FN Call Center Operator Cooper University HospitalFN Call Center OperatorCamden, NJ3-5 years customer service experience (This includes cashiering, telephone sales, office management, sales clerk in any platform, operator, tray aide, hostess/host, call center, medical assistant, deli, pizza station experience, order taking, etc.) ; call center experience preferred; 2 years clinical food service experience. Maintains current records of patient diet orders and takes patient calls for room service andguides them through choices in accordance with their diets.
Call Center Rep/Appointment Setter Harris Heating, Plumbing, Air & ElectricCall Center Rep/Appointment SetterSalem, New JerseyWe proudly serve homeowners throughout the Tri-State area, delivering 5-star plumbing, heating, cooling, and electrical services through a proven, customer-focused service system. Harris Plumbing, Heating, Air, & Electrical is a growing, locally owned and operated full-service residential home services company based in South Jersey.
Call Center Associate- Life Insurance Accenture PlcCall Center Associate- Life InsurancePhiladelphia, PAUtilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer service and reduce customer effort operating efficiency. Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
Hazardous Materials Call Center Support Specialist 3E CompanyHazardous Materials Call Center Support SpecialistPATo set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment.
Call Center Supervisor - 2188 BhiredCall Center Supervisor - 2188Wilmington, DelawareA homecare clinic is seeking a Call Center Supervisor to lead its high-volume call center operations and ensure excellent patient communication and service. Optimize communication workflows and call handling processes.
NewCommunications Specialist: Call Center Pennsylvania MedicineCommunications Specialist: Call CenterPhiladelphia, PAThe Contact Center manages the phone queues for the Hospital of the University of Pennsylvania (HUP), Penn Presbyterian Medical Center (PPMC), Pennsylvania Hospital (PAH), Good Shepherd Penn Partners (GSPP), and HUP Cedar. Performs daily call handling functions for all UPHS hospitals and physicians, including: Provides callers with patient and hospital information; seeks out/researches appropriate answers as appropriate.
Patient Service Representative - Call Center Wills Eye HospitalPatient Service Representative - Call CenterPhiladelphia, PennsylvaniaThis position is also responsible for delivering superior customer service, answering phones, confirming appointments, communicating with all departments and individuals regarding matters relating to patient care, and obtaining and entering accurate demographic/insurance information for all encounters including patient financial expectations. The Patient Services Representative communicates with patients via the telephone to ensure accurate, prompt and courteous scheduling of primary care appointments, such as preventative screenings or routine office visits.
NewFull-Time Call Center Representative - Member Advisor II - Northeast Philadelphia American Heritage Federal Credit UnionFull-Time Call Center Representative - Member Advisor II - Northeast PhiladelphiaPhiladelphia, PA$20.50–$22.50 / hourProvide education to new Member Advisors I to answer incoming calls, to use all necessary programs to assist the membership, advanced knowledge of Credit Union Products and Services. Answer escalated calls from Member Advisor I satisfy the member needs by offering alternative solutions, contact the appropriate department for assistance and follow up with the member in the agreed upon time frame.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativePhiladelphia, PARemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Care Manager â Patient Support Call Center -Remote IQVIA Holdings IncCare Manager â Patient Support Call Center -RemotePhiladelphia, PARemote$22–$23 / hourIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. Care Manager's maybe responsible forcontacting insurance companies to obtain correct eligibility information, perform benefit investigations, copayassistanceand check prior authorization and/or appeal status.
Senior Director, US Employer Operations - Head of Medical Call Centers The Cigna GroupSenior Director, US Employer Operations - Head of Medical Call CentersPhiladelphia, PA$180,000–$300,000 / yearThis executive leader is accountable for an organization of 1,300+ direct and indirect team members, supporting more than 16 million customers, managing annual call volumes exceeding 10 million interactions, overseeing $40 million in performance guarantee commitments, and stewarding a $60 million operating budget. The position partners extensively with enterprise leaders across Operations, Technology, Product, Finance, Human Resources, Sales, and Service organizations to define and execute strategies that improve customer experience, enhance efficiency, optimize service delivery, and accelerate business performance.
Call Center Representative Cardiovascular LogisticsCall Center RepresentativeNorristown, PAPart timeRecords and communicates all messages in an accurate, concise, and timely manner, using appropriate medical terminology and abbreviations, and appropriate EMR workflows for "phone notes". Cardiology Consultants of Philadelphia (CCP) is a professional medical organization committed to the healing mission of Medicine and is part of a national cardiology platform, Cardiovascular Logistics (CVL).
Navigator Call-Center (Remote) Blue Cross and Blue Shield AssociationNavigator Call-Center (Remote)PARemoteMonitors internal workflows and inboxes to respond to all requests within prescribed timeframes and takes appropriate actions to resolve work items and keep the customer informed of the outcome. Actively builds relationships with brokers, clients, and internal business partners to promote engagement and improve the quality of future interactions.
Medical Practice Call Center Associate North American Medical AssociatesMedical Practice Call Center AssociateCherry Hill, New JerseyNorth American Medical Associates (NAMA is a growing organization with a team of doctors and professionals devoted to the art of pain management: diagnosing, managing, and treating chronic pain conditions and neurological disorders. Verify via the telephone all patient information including demographic and insurance according to policy and instruct patients accordingly in preparation of their appointment such as the need to come in early and what supporting documents to bring.
NewCall Center Representative - DHA US Government JobsCall Center Representative - DHAPhiladelphia, PAPositions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Current civil service employees would be given new appointments to the civil service.
NewCall Center Rep ClearstreamCall Center RepPhiladelphia, PATwo to five years of experience required in a call center setting at a manufacturing company. Must be able to start working at 7:30 am and work at least an 8 hour day.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)PARemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentPARemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Call Ctr Specialist Access-Jenkintown/FT Temple University Health SystemCall Ctr Specialist Access-Jenkintown/FTJenkintown, PA404853'',''true'',''404853'',''false'',''Submission for the position: Call Ctr Specialist Access-Jenkintown/FT - (Job Number: 263175)'',''false'',''404853'',''false'',''true'',''Call Ctr Specialist Access-Jenkintown/FT'',''263175'',''!*!Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. '',''Pennsylvania-Philadelphia'',''Pennsylvania-Philadelphia'',''Operational Admin & Management'',''Operational Admin & Management'',''Full-time'',''Full-time'',''Day Job'',''Day Job'',''Regular'',''Regular'',''false'',''404853'',''404853'',''true'',''404853'',''false'',''Submission for the position: Call Ctr Specialist Access-Jenkintown/FT - (Job Number: 263175)'',''false'',''404853'',''false'',''true''.
Call Ctr Specialist Access-Jenkintown/FT Temple HealthCall Ctr Specialist Access-Jenkintown/FTPhiladelphia, PATemple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.
Field Engineer - Data Center Infrastructure ZonesField Engineer - Data Center InfrastructureWest Chester, NY$45–$50 / hourFull timeOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Financial Center Relationship Specialist Fulton BankFinancial Center Relationship SpecialistHaddonfield, New Jersey$22.16–$36.92 / hourThis involves engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby. In addition to the Small Business focus, this role will be an active part of the Financial Center Performance, delivering an unparalleled customer experience to all customers, from service to sales, focusing on a seamless one-stop experience for all their financial needs.
Business Development Representative - Public Sector (Higher Education and Academic Medical Centers) Genesys Cloud Services IncBusiness Development Representative - Public Sector (Higher Education and Academic Medical Centers)PARemote$48,600–$85,400 / yearWhat You'll Do: Drive strategic outbound prospecting across Higher Education and Academic Medical Center accounts - including new logo prospecting and customer expansion through cross-sell and upsell - using multi-channel approaches (calls, email, LinkedIn, events, and campaigns). As a Business Development Representative supporting our Public Sector team, you will play a critical role in driving pipeline growth across strategic Higher Education and Academic Medical Center(AMC) accounts.
Financial Center Supervisor Fulton BankFinancial Center SupervisorPhiladelphia, Pennsylvania$24.81–$41.35 / hourResponsibilities: Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes. Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitecturePA$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
NewContact Center Analytics Developer Ascensus LLCContact Center Analytics DeveloperPAContact Center Analytics Domain Knowledge: Understanding of contact center operations and measures (call drivers, repeat contacts, handle time, transfers/escalations, quality, sentiment) and how analytics supports cost-to-serve and CX outcomes. In this role, you will build and maintain the categories, rules, phrase libraries, workspaces, dashboards, and reporting structures that help the business better understand customer interactions and identify operational improvement opportunities.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerPhiladelphia, PA$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerPhiladelphia, PA$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Contact Center Performance Manager Wsfs FinancialContact Center Performance ManagerNewark, Delaware$77,390–$127,139.75Partner with Workforce Management (WFM), Quality Assurance (QA), Learning & Development (L&D), and Operations to analyze performance drivers such as Average Handle Time (AHT), After Call Work (ACW), repeat calls, transfers, escalations, and support line usage. This role leads the performance management framework, coaching culture, and operational discipline across agents and leaders, with a strong emphasis on service quality, efficiency, and continuous improvement.
Driver / Transporter / On-Call - P. T. - New Castle Hyundai Acura The Hertrich FamilyDriver / Transporter / On-Call - P. T. - New Castle Hyundai AcuraNew Castle, DEThe Hertrich Family of Dealerships is hiring reliable On-Call Drivers / Transporters to support our growing dealership network. We proudly support 90+ local charities and are committed to building long-term opportunities for our team.
Financial Center Relationship Specialist Fulton Financial CorpFinancial Center Relationship SpecialistWynnewood, PA$21.59–$35.96 / hourThis involves engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby. In addition to the Small Business focus, this role will be an active part of the Financial Center Performance, delivering an unparalleled customer experience to all customers, from service to sales, focusing on a seamless one-stop experience for all their financial needs.
Financial Center Supervisor Fulton Financial CorpFinancial Center SupervisorMiddletown, DE$24.81–$41.35 / hourDrive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes. Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.
Solution Advisor, CCaaS and Contact Center Solutions Bluewave Technology GroupSolution Advisor, CCaaS and Contact Center SolutionsPhiladelphia, PA$110,000–$140,000 / yearIn this role, you'll partner closely with Sales, Client Success, Delivery, clients, and strategic technology partners to translate business objectives into practical solution paths, vendor shortlists, and executable roadmaps that improve customer experience, agent productivity, and operational efficiency. As a Solution Advisor at Bluewave focused on CCaaS & Contact Center Solutions, you will lead discovery, deal support, and solution development for client engagements focused on Contact Center as a Service (CCaaS) and related CX, EX, and AI solutions.
NewBusiness Development Center Representative Chapman Auto GroupBusiness Development Center RepresentativePhiladelphia, PAIn this role, you'll be the first point of contact for prospective clients, driving new business opportunities through proactive outreach and exceptional customer service. Engage with potential clients via outbound calls, emails, and other communication channels to generate new business leads and opportunities.
Senior Lead Software Engineer - Contact Center (CCaaS) JPMorgan Chase Bank, N.A.Senior Lead Software Engineer - Contact Center (CCaaS)Wilmington, DEFull timeAs a Senior Lead Software Engineer at JPMorganChase within the Consumer & Community Bank, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
NewSpecialist, Risk and Compliance Services (Center of Excellence) Deloitte Touche Tohmatsu LtdSpecialist, Risk and Compliance Services (Center of Excellence)Philadelphia, PA$63,000–$116,000 / yearAs a Specialist, Risk and Compliance Services on the Conflicts Center of Excellence team, you will: Collaborate with Conflicts COE Managers and Senior Managers, Lead Client Service Partners, Deloitte Independence Directors, audit engagement teams, global Conflicts teams, and teams across Deloitte businesses to support auditor independence and identify potential conflicts of interest. The Conflicts CoE team performs a critical quality-assurance and risk-management function for the Deloitte U.S. firm, helping the organization remain unbiased and free from conflicts-of-interest, in fact and appearance, when providing services to attest/audit clients.
Contact Center Transformation - Director PricewaterhouseCoopers LLPContact Center Transformation - DirectorPhiladelphia, PA$155,000–$410,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . Your role will involve setting strategic directions and overseeing the development of innovative software and product solutions that enhance client support experiences.