Customer Service (Call Center) Representative Witmer Public Safety Group IncCustomer Service (Call Center) RepresentativeCoatesville, PAFull timeProcessing orders by mail, telephone, fax, email, or other employeesActively listening to customer needs and inquiries to determine appropriate service actionsAssisting colleagues and other employees with administrative dutiesBeing primarily responsible for answering telephones, handling customer transactions, and performing other clerical dutiesReferring any customer questions regarding products or services to the appropriate personEstablishing and maintaining customer profiles and initializing claim formsPerforming accurate company-required recordkeepingEfficiently and correctly corresponding with vendors and other departmentsResolving customer problems, such as shipping or invoicing problems, etc. Informing customers of prices, shipping dates, anticipated delays and any additional information needed by customer; printing shipment documents; recording or filing copy of order receivedFollowing-up on orders to ensure delivery by specified datesPreparing receipts and shipping documentsPerforming other duties as assignedAttend department meetings to share experiences and learn from each other.
Banking Call Center Representative (Remote) Staffing Service USABanking Call Center Representative (Remote)Lancaster, PARemoteBanking Call Center Representative (Remote) Join a customer-focused team supporting clients through a fast-paced remote contact center environment. Assist customers with online and digital banking inquiries.
Call Center Representative Prism Vision GroupCall Center RepresentativeHavre De Grace, Maryland$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
NewCustomer Service Representative Call Center Penn MedicineCustomer Service Representative Call CenterPhiladelphia, PAProvides Penn Medicine patients and customers with referrals to physicians and services and assists patients with appointment requests and other services via inbound phone calls or online requests and web chat. Answers inbound calls for Penn Medicine Referral Service lines to provide information and access to Penn Medicine owned and affiliated physicians, program services, and educational events; provides resources to callers.
Patient Services Associate Ob-Gyn Call Center Penn MedicinePatient Services Associate Ob-Gyn Call CenterRadnor, PASchedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and protocols, using appropriate billing area/appointment location, communicating changes and confirming appointments, and, as needed, offering alternative and canceling/rescheduling appointments. The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets.
Call Center Rep/Appointment Setter Harris Heating, Plumbing, Air & ElectricCall Center Rep/Appointment SetterSalem, New JerseyWe proudly serve homeowners throughout the Tri-State area, delivering 5-star plumbing, heating, cooling, and electrical services through a proven, customer-focused service system. Harris Plumbing, Heating, Air, & Electrical is a growing, locally owned and operated full-service residential home services company based in South Jersey.
Supervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)Aberdeen, MDRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Supervisor - Call Center (Temporary, Remote Lawrence, KS) MaximusSupervisor - Call Center (Temporary, Remote Lawrence, KS)Wilmington, DERemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Limited Service Spanish Bilingual Call Center Supervisor MaximusLimited Service Spanish Bilingual Call Center SupervisorWilmington, DEFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Manager, Call Center Operations Sallie Mae Inc (SLM Corp)Manager, Call Center OperationsNew Castle, DELet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
Sales Executive - Remote Call Center ReminderMediaSales Executive - Remote Call CenterLancaster, PennsylvaniaRemote$65,000–$125,000 / yearThe position provides extraordinary first-year earnings potential for the right individuals, working in a fun, highly competitive organization that’s been recognized as a top place to work (philly.com), one of the nation's fastest growing companies (Inc 5000), and an A+ rating by the Better Business Bureau. ReminderMedia is a leading marketing services provider that has helped over 100K small businesses grow their client base through a powerful suite of digital and direct-mail marketing tools.
Bilingual (Spanish) Call Center Agent PortnoffBilingual (Spanish) Call Center AgentKing of Prussia, PAThe Bilingual Call Center Agent responds to any inbound telephone calls and voicemail messages, provides callers with details concerning unpaid claim(s), negotiates payment terms and screens callers for hardship consideration. Maintain an ongoing understanding of, and consistently comply with, the rules and regulations associated with the Fair Debt Collections Practices Act (FDCPA), the Municipal Claims and Tax Liens Act (MCTLA) and PLA processes and procedures.
Call Center Agent PortnoffCall Center AgentKing of Prussia, PAThe Call Center Agent responds to inbound telephone calls and voicemail messages, provides callers with details concerning unpaid claim(s), negotiates payment terms and screens callers for hardship consideration. Maintain an ongoing understanding of, and consistently comply with, the rules and regulations associated with the Fair Debt Collections Practices Act (FDCPA), the Municipal Claims and Tax Liens Act (MCTLA) and PLA processes and procedures.
Senior UCC Engineer - Webex Calling ECLAROSenior UCC Engineer - Webex CallingLafayette Hills, PAThe role will work directly with internal IT teams, business stakeholders, telecommunications providers, and Cisco / Client resources to gather requirements, plan migrations, coordinate number porting, execute cutovers, and provide ongoing UC support. The successful consultant should instead have enough exposure to Cisco's AI strategy and capabilities to discuss AI agents, assistants, LLMs, machine learning, and potential voice / contact-center use cases credibly with stakeholders.
Field Engineer - Data Center Infrastructure ZonesField Engineer - Data Center InfrastructureWest Chester, NYFull timeOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Security Officer Incident Call Coordinator Allied UniversalSecurity Officer Incident Call CoordinatorNewark, DelawarePart timeProvide customer service to clients, visitors, and employees at a financial institution by carrying out site-specific procedures, access-control protocols, and emergency response activities when appropriate. As a Dispatch professional supporting a financial institution location, you will coordinate communications, monitor activity, document incidents, and relay information to appropriate personnel.
Tracking Support Center Representative - Third Shift 3Si Security SystemsTracking Support Center Representative - Third ShiftMalvern, PAThrough our exclusive DirectToDispatch technology, verified crime alerts are sent directly to law enforcement dispatch centers in real time—bypassing traditional third-party monitoring delays—to enable rapid, precise response when it matters most. The Tracking Support Center Representative is an essential part of 3Si's crime fighting mission to deliver live, accurate GPS tracking support to law enforcement with our vision to create a #SaferWorld.
NewSpecialist, Security Operations Center-Swing Shift Comcast CorporationSpecialist, Security Operations Center-Swing ShiftWest Chester, PACertification or accreditation from a risk or security management program such as: Certified Protection Professional (CPP), Physical Security Professional (PSP), Certified Emergency Manager (CEM), Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), or CompTIA Security+ is a plus. The Specialist, Security Operations Center (SOC), supports the monitoring and response to internal and external security events with potential impact on senior leadership, staff, business assets, reputation, and facilities.
Financial Center Relationship Specialist Fulton BankFinancial Center Relationship SpecialistLeola, Pennsylvania$22.16–$36.92 / hourThis involves engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby. In addition to the Small Business focus, this role will be an active part of the Financial Center Performance, delivering an unparalleled customer experience to all customers, from service to sales, focusing on a seamless one-stop experience for all their financial needs.
NewFinancial Center Supervisor Fulton BankFinancial Center SupervisorNewark, Delaware$24.81–$41.35 / hourResponsibilities: Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes. Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.