Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Medical Center. Active certification in Adult Echocardiography as a Registered Diagnostic Cardiac Sonographer (RDCS) through ARDMS, Registered Cardiac Sonographer (RCS) through CCI or another approved equivalent is required.