UNKNOWN

FEED

Act as liaison between the agency and healthcare providers for newly referred patients and existing patients transferred to hospitals from home health services.• Notify discharge planning of active patients transferred from home health to a facility. By executing strategic outreach plans and managing sales-related administrative functions, the CTC supports market growth, maintains compliance with financial stewardship, and enhances patient satisfaction through personalized, informed care transitions.

<p>Our Company</p><p>Adoration Home Health and Hospice</p><p>Overview</p><p>The Care Transition Coordinator (CTC) plays a pivotal role in facilitating seamless transitions for patients from healthcare facilities to home health or hospice care. This position is responsible for evaluating patient eligibility, coordinating care plans, and ensuring all services—including ancillary needs such as DME and infusion—are arranged in alignment with agency protocols and patient needs. The CTC serves as a liaison between the agency, referral sources, and healthcare providers, ensuring timely communication, documentation, and patient education. By executing strategic outreach plans and managing sales-related administrative functions, the CTC supports market growth, maintains compliance with financial stewardship, and enhances patient satisfaction through personalized, informed care transitions.</p><p>Responsibilities</p><p>• Achieve monthly personal production goals and Medicare-certified (MC) admission targets for assigned locations. Manage sales and marketing expenses to ensure financial stewardship and return on investment.• Implement weekly, monthly, and quarterly strategies to increase market share within assigned facilities.• Evaluate patients and physician orders for home care eligibility in accordance with Right of Choice guidelines.• Conduct face-to-face patient transitions to provide agency education and identify the primary care physician responsible for the plan of care.• Present identified patient needs to the Executive Director to obtain branch approval and acceptance. Complete Care Transition Coordinator (CTC) encounter documentation in Home Care Home Base.• Upon patient acceptance, coordinate transfer orders and ancillary services (e.g., DME, infusion). Educate patients on home care or hospice orders and related services received from the referral source.• Ensure all patient needs identified by the referral source are documented and addressed by the agency upon acceptance.• Collaborate with the Executive Director and Clinical Director to promote growth by aligning team efforts with the needs and expectations of referral sources and patients.</p><p>• Perform sales administration duties including BOA expense entry, adherence to BOA policies and procedures, payroll timesheet submission, participation in weekly 3LS meetings, submission of PTO requests, and attendance at required sales calls and company-provided in-services. Maintain timely communication via phone and email.• Educate patients on the importance of post-discharge physician appointments, obtaining necessary prescriptions prior to discharge, and understanding medication regimens, pharmacy use, and delivery methods.• Act as liaison between the agency and healthcare providers for newly referred patients and existing patients transferred to hospitals from home health services.• Notify discharge planning of active patients transferred from home health to a facility. Coordinate resumption of care with patients prior to discharge when applicable orders are obtained.• Provide follow-up feedback to the case management team on readmission status and non-admitdecisions based on agency-provided information.• Maintain patient confidentiality in accordance with applicable laws and agency policies.• Demonstrate knowledge of agency services, competitive advantages, specialty programs, and Medicare guidelines. Educate medical professionals using appropriate tools and literature.</p><p>Qualifications</p><p>• Required: Minimum of one (1) year of experience in home health or hospital-based case management.• Preferred: One (1) to three (3) years of experience in medical marketing or healthcare business development.• Current and active licensure in the state of practice as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Social Worker (SW), or Physical Therapist (PT) is required.• Respiratory Therapist (RT) certification and/or completion of a technical clinical program demonstrating strong clinical knowledge is preferred.• Must possess a valid driver's license, reliable transportation, and current auto insurance.• Demonstrated understanding of home health eligibility criteria and Medicare/insurance coverage guidelines is required.</p><p>About our Line of Business</p><p>Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visitwww.adorationhealth.com. Follow us onFacebook ( andLinkedIn ( .</p><p>BrightSpring Health Services, and our family of brands, provides equal employment opportunity</p><p>Job LocationsUS-NC-ELIZABETHTOWN</p><p>ID 2026-182089</p><p>Line of Business Adoration Home Health and Hospice</p><p>Position Type Full-Time</p>

BrightSpring Health Services

Care Transition Coordinator

Administrative Skills

Business Development

Case Management

Discharge Plans

Documentation

Driver's License

Durable Medical Equipment

Expense Tracking

Facilities Management

Financial Compliance

Health Plan

Healthcare

Healthcare Providers

Home Care

Hospice Care

Hospital

Insurance

Licensed Practical Nurse/Licensed Vocational Nurse

Maintain Compliance

Market Share

Marketing

Medicare

Medications

Needs Assessment

Organizational Skills

Patient Assessment

Patient Care

Patient Confidentiality

Patient Education

Pharmacy

Physical Therapy

Prescription Drugs

Primary Care

Registered Nurse (RN)

Respiratory Therapy

Return on Investment (ROI)

Sales

Sales Administration

Sales Management

Social Work

Stewardship

Strategic Planning

Time Management

Training/Teaching

Treatment Plan

IRecruitee

Overview: Join a dedicated healthcare team as an Access Coordinator, ensuring smooth patient flow and efficient administrative support in a busy outpatient imaging department. This role is vital for maintaining accurate patient records, scheduling appointments, and managing billing processes with care and precision.

YEAR

<h5>Access Coordinator - Patient Services </h5><p>Raeford, NC $34,499 - $46,099 a year </p><p>Job Type: Full Time </p><p>Overview: Join a dedicated healthcare team as an Access Coordinator, ensuring smooth patient flow and efficient administrative support in a busy outpatient imaging department. This role is vital for maintaining accurate patient records, scheduling appointments, and managing billing processes with care and precision. </p><h5>Key Responsibilities: </h5><ul><li>Complete new patient information packets, including consents, insurance forms, and clinical documents. </li><li>Verify and update patient demographic and insurance data in the system. </li><li>Schedule follow-up visits and procedures, determining appropriate providers and appointment lengths. </li><li>Accurately post charges and collect payments, maintaining and balancing the cash drawer. </li><li>Respond to basic billing and insurance inquiries and direct patients to the correct clinical areas. </li><li>Secure the office at the end of each shift and perform other duties as assigned. </li></ul><h5>Education and Experience: </h5><ul><li>High school diploma or equivalent required. </li><li>Minimum of one year clerical experience; medical office or public contact experience preferred. </li></ul><h5>Skills and Abilities: </h5><ul><li>Strong organizational and planning skills. </li><li>Ability to communicate effectively with patients under stress. </li><li>Proficiency with office equipment and computer systems. </li><li>Manual dexterity and visual/auditory acuity to handle data entry and patient interactions. </li><li>Physical ability to lift, stoop, bend, kneel, reach, and sit for extended periods. </li></ul>

MLee Healthcare Staffing and Recruiting

Access Coordinator - Patient Services

Auditory

Billing

Calendar Management

Clinical Study Publications

Communication Skills

Computer Systems

Data Entry

Demographics

Manual Dexterity

Medical Billing

Medical Office

Medical Records

Office Equipment

Outpatient Care

Process Management

Record Keeping

The Community Case Manager holds a caseload of individuals returning to the community from prison, jail, probation, or parole, as well as those with a criminal history who require support services. The goal is to facilitate a successful reintegration by assessing needs and risks, coordinating services, providing guidance, and ensuring continuity of care pre‑ and post-release.

<div><strong>Overview:</strong></div><div>This position is assigned to the Local Reentry Council in the specified North Carolina county. The Community Case Manager holds a caseload of individuals returning to the community from prison, jail, probation, or parole, as well as those with a criminal history who require support services. The goal is to facilitate a successful reintegration by assessing needs and risks, coordinating services, providing guidance, and ensuring continuity of care pre‑ and post-release.<br/><br/></div><div><strong>Key Responsibilities:</strong></div><ul><li>Clearly communicate client expectations and Council rules.</li><li>Ensure clients complete assessments, treatment, or required classes; monitor and verify participation.</li><li>Collaborate with community partners to reinforce pro‑social behavior.</li><li>Build a therapeutic professional alliance with clients.</li><li>Address noncompliance or risky behaviors during interactions and provide corrective guidance.</li><li>Use validated risk assessments to prioritize high‑risk needs for intervention.</li><li>Link clients to community resources and schedule follow‑up appointments.</li><li>Facilitate goal setting and target development in coordination with clients and service providers.</li><li>Monitor client progress and adjust plans as needed.</li><li>Maintain accurate records of client data and services via the NC DPS CART (Community Automated Reentry Tool) system.</li></ul><br/><br/><strong>About Dreamville Staffing:</strong><p>We are a premiere, veteran owed business dedicated to assisting our clients in breaking down barriers to achieving their dreams. We work tirelessly to pair quality talent with quality companies. We believe that everyone deserves the opportunity to achieve their career goals!</p>

Dreamville Staffing

Re-Entry Community Case Manager

Customer Support/Service

Customer/Client Research

Establish Priorities

People Management

Risk

Risk Analysis

Set Goals

Betterteam

OTHER

Summary:As a Certified Peer Support Specialist, you will play a vital role in guiding individuals through their recovery journey by leveraging your core skills in mentoring, addiction counseling, and social work. Reporting to the program manager, you will provide support and encouragement while utilizing premium skills such as crisis intervention and mental health counseling to address challenges faced by clients.

<div><strong>Full job description:</strong></div><ul><li>Establish and maintain supportive relationships with individuals in recovery.</li><li>Share personal recovery experiences to inspire and empower clients.</li><li>Assist individuals in developing personal recovery goals and action plans.</li><li>Support clients in accessing community resources, services, and treatment options.</li><li>Encourage self-advocacy and provide guidance in navigating healthcare and social services.</li><li>Facilitate peer support groups, workshops, and recovery-oriented activities.</li><li>Collaborate with clinical staff, case managers, and other professionals to support holistic care.</li><li>Document interactions and progress while maintaining confidentiality and ethical standards.</li><li>Promote a culture of wellness, self-care, and resilience among peers.</li><li>Advocate for policies and practices that support recovery-oriented care.</li></ul><div><br/><strong>Summary:</strong></div><div>As a Certified Peer Support Specialist, you will play a vital role in guiding individuals through their recovery journey by leveraging your core skills in mentoring, addiction counseling, and social work. Reporting to the program manager, you will provide support and encouragement while utilizing premium skills such as crisis intervention and mental health counseling to address challenges faced by clients.<br/><br/><strong>Qualifications:</strong></div><ul><li>Certified Peer Support Specialist credential.</li><li>Strong mentoring and addiction counseling skills.</li><li>Proficiency in EHR systems for documentation and tracking.</li><li>Experience in crisis intervention and management.</li><li>Familiarity with motivational interviewing techniques.</li><li>Background in behavioral health and mental health counseling.</li></ul><div><br/><strong>Job Types:</strong> Full-time, Part-time, Contract.<br/><br/></div><div><strong>Pay:</strong> From $20.00 per hour.<br/><br/>People with a criminal record are encouraged to apply.<br/><br/><strong>Work Location:</strong> In person.</div>

Care Coordinator Jobs in Lumberton, NC

Resume Resources

Similar Job Searches

Get noticed by top employers!

Care Coordinator Jobs in Lumberton, NC

Care Transition Coordinator BrightSpring Health Services

Access Coordinator - Patient Services MLee Healthcare Staffing and Recruiting

Re-Entry Community Case Manager Dreamville Staffing

Peer Support Specialist Modern Vue Health And Wellness

Resume Resources

Similar Job Searches