Collaborates proactively with providers, care managers, social workers, hospice, palliative care, Avera@Home, and interdisciplinary teams to identify patients who may benefit from Advance Care Planning services, particularly those with serious illness, chronic disease, or complex healthcare needs. Establishes and maintains ongoing communication with clinics, hospitals, home health, hospice, Avera’s SNF (Skilled Nursing Facility) Post Acute Network Liaison, and community organizations to promote seamless transitions of care and consistent Advance Care Planning practices.