Collects, organizes, and inputs data according to QRM quality indicators, quality screens and case management criteria Demonstrates initiative and creativity in developing and implementing strategies for addressing and resolving patterns or issues that have a negative quality-cost impact appropriate person or agency upon discharge Seeks opportunities outside the hospital system to improve on knowledge base and skills in case management Demonstrates self-motivation and leadership in achieving the goals of case management Demonstrates willingness to assume new responsibilities as requested Attends department meetings when available and actively participates in discussion and resolution issues Informs department secretary of any interchange of/or new referrals received so as to ensure accuracy of statistical data maintained in the department Keeps abreast of federal, state guidelines that relate to utilization management and discharge planning regulations and demonstrates accountability and responsibility for adhering to case management policies and procedures Assumes responsibility for covering case management activities in the absence of assigned case manager Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: KEY RESPONSIBILITIES: Coordinates patient care across the continuum of care: As needed, strives to maximize and mobilize all internal and external resources that facilitate the case management process for all assigned cases Documentation always reflects patient plan of past hospital care and if applicable interdisciplinary coordination As needed, provides a nursing assessment within 24-48 hours of patient admission for clinically oriented services focused on mobilizing primary care physician, hospital systems, patient/family and community resources directed towards facilitating a clinically safe and timely discharge Identifies problems and gaps in patient care when covering for unit case manager.