Fluent oral and written communication skills in English in order to meaningfully interact with peers, outside agencies, vendors, providers, and Military Health System (MHS) stakeholders to exchange information, provide briefings, presentations, research, and metrics to demonstrate or advance effective, efficient case management practice, outcomes, and organizational/MHS values. A minimum of two (2) years nursing experience or case management experience and must be certified as a case manager by a recognized certifying organization, i.e. Commission for Case Management Certification, American Case Manager Association, or American Nurse Credentialing Center, or shall obtain the certification within the first year of employment.