This position directly interacts with patients, family members, guests, vendors, internal and external customers to achieve a high level of satisfaction in addressing needs and concerns related to payment of bills while supporting internal customers with currency and/or operational specific needs. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.