UNKNOWN

FEED

Sell, open, and maintain all personal banking products and services to new and existing clients, by highlighting features and benefits of bank products and cross sell/referrals to other TS Banking Group areas including commercial and small business lending and wealth management and trust. Check ordering; check cashing procedures; issue cashier’s checks; process wire transfers; account maintenance; transfer/sweeps; online banking and mobile banking maintenance; stop payments; process holds and ACH/debit card disputes.

HOUR

TS Bank is seeking to hire a Universal Banker position for our location in Treynor, Iowa.This position is responsible for contributing to sales targets by identifying and fulfilling simple sales opportunities and promoting Bank products. This includes greeting customers, opening day-to-day accounts, and working closely with team members to ensure an optimal customer experience.Preferred education and experience: Possess a high school diploma or GED certification required. Additional post high school education and/or training is preferred. One year of work experience in a financial institution, cash handling experience, and prior sales experience is a plus. Location: Treynor, IowaStarting Pay: $18.00/hr. Keyword: Universal Banker Required Experience: <ul><li>Comply with all banking and company regulations, policies, and procedures.</li><li>To effectively perform the job, must have reliable transportation to travel to and from work and other work-related events, meetings, interactions with clients, etc.</li><li>Ability to operate the following: telephone, personal computer, printer, copy machine, fax machine. Working knowledge of word processing, spreadsheet, and database software programs. Advanced PC knowledge beneficial.</li><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from employees of company and the general public. Must possess good communication skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li><li>Position may require the ability to work before or after normal business hours, including weekends and overnight travel, to meet required deadlines and attend meetings and/or training programs.</li><li>Ability to perform all other duties as assigned.</li><li>Protect TS Banking Group financial interests and reputation by complying with internal and external policies, procedures and regulations.</li><li>Assist with daily operating activities such as ABM servicing, and opening and closing procedures.</li><li>Contribute to sales goals by identifying and fulfilling simple sales opportunities to increase sales and revenue.</li><li>Cross-sell bank products to new and existing customers.</li><li>Direct sales opportunities to the appropriate sales officer.</li><li>Ensure all activities conducted are in compliance with governing regulations and internal policies and procedures.</li><li>Foster a relationship of mutual trust and confidence with clients and other team members.</li><li>Greet and interact with the customer when they enter the branch.</li><li>Meet clients day-to-day transactional needs and resolve their service and maintenance related inquires.</li><li>Promote bank products.</li><li>Open day-to-day accounts, fulfill pre-approved credit opportunities and work closely with team members to ensure the optimal experience for clients.</li><li>Interact with the local market to gain new clients and expand relationships with existing clients</li><li>Provide WoW client service through quality conversations, efficient and accurate processing of client transactions and adhering to the Branch Service Level Agreement</li><li>Sell, open, and maintain all personal banking products and services to new and existing clients, by highlighting features and benefits of bank products and cross sell/referrals to other TS Banking Group areas including commercial and small business lending and wealth management and trust</li><li>Meet or exceed all established sales goals and contribute to branch deposit growth; track and log all interactions in the bank’s CRM system; provide feedback at weekly sales huddles; completion of 2.2.2 follow-up; Personal Banking Incentive Program participation allowed after 90-day onboarding</li><li>Maintain a system of follow-up mail and telephone communication several times during the year with new and existing clients to generate additional business</li><li>Answer client questions and handle objections during the sales process; diplomatically handle dissatisfied clients by providing exceptional client service</li><li>Perform both account opening and transactional processes in the delivery of efficient, accurate and professional service that defines exceptional client service and reputation</li><li>Proficient in personal account opening, maintenance, closing including checking, savings, and safe deposit boxes. Adheres to lean account opening process</li><li>Check ordering; check cashing procedures; issue cashier’s checks; process wire transfers; account maintenance; transfer/sweeps; online banking and mobile banking maintenance; stop payments; process holds and ACH/debit card disputes</li><li>Proficient in BSA requirements including CTR transactions, monetary instrument log, and detecting/reporting suspicious/unusual activity</li><li>Provide awareness of all banking products and services via outbound communication and interaction with current and prospective clients. Make appropriate referrals and possesses a thorough knowledge of TS Banking Group products and services. Gathers and organize client information based on referrals; answer questions regarding same; make follow-up calls; use CRM system to prepare and proceed with the next steps in referral process (current and prospective clientele); provide feedback to supervisor and affected bank personnel.</li><li>Participate in branch and bank business development activities including community events to promote the bank’s favorable image</li><li>Proactive aisle prospecting required for in-store bankers</li><li>Proficient in deposit compliance disclosures. Comply with all banking regulations, policies and procedures.</li><li>Knowledgeable in BSA requirements including CTR transactions, monetary instrument log and detecting/reporting suspicious/unusual activity</li></ul>#TSBank Benefits: Competitive benefits package:<ul><li>Health and dental insurance</li><li>Life insurance package</li><li>Generous PTO and holiday package</li><li>401K contribution and match</li><li>Professional development expense allowance</li><li>Gym membership reimbursement</li><li>Tuition reimbursement</li><li>Paid volunteer time off (VTO)</li><li>Wellness program </li></ul> From: TS Banking Group

TS Banking Group

Universal Banker

Bank Management

Banking Regulations

Banking Services

Business Banking

Business Development

Business Loans

Click Through Rate (CTR)

Communication Skills

Copying Machines

Cross-Selling

Customer Experience

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Service Evaluation

Customer Support/Service

Customer/Client Research

Database Management Software/Systems (DBMS)

Direct Sales

Equipment Maintenance/Repair

Exceeded Sales Goal

Fax Machines

High School Diploma

Incentive Programs

Onboarding

Online Banking

PC (Personal Computer) Systems

Presentation/Verbal Skills

Printers

Professional Services

Promotional Programs

Regulations

Regulatory Compliance

Reimbursement

Reporting Skills

Resolve Customer Issues

Revenue Growth

Sales

Sales Prospecting

Service Level Agreement (SLA)

Set Goals

Spreadsheets

Systems Maintenance

Time Management

Training Program

Transaction Processing/Management

Wealth Management

Willing to Travel

Word Processing

Writing Skills

ATSOndemand

OTHER

Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Work Where You Matter:
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview:
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at <a href="http://www.dollargeneral.com/about-us.html" rel="noopener nofollow noreferrer" target="_blank">www.dollargeneral.com/about-us.html</a>.

Job Details:
GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period. DUTIES and ESSENTIAL JOB FUNCTIONS: <ul><li>Assist in recruiting and staffing activities.</li><li>Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise.</li><li>Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories.</li><li>Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets.</li><li>Provide superior customer service leadership.</li><li>Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications.</li><li>Participate in store opening and closing activities.</li><li>Ensure the safe deposit of all company funds in the designated bank.</li><li>Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.</li><li>Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees.</li><li>Operate store in store manager’s absence.</li><li>Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors.</li><li>Complete all paperwork and documentation according to guidelines and deadlines.</li></ul>

Qualifications:
KNOWLEDGE and SKILLS: <ul><li>Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.</li><li>Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.</li><li>Knowledge of cash handling procedures including cashier accountability and deposit controls.</li><li>Ability to learn and perform IBM cash register functions, including those necessary to generate reports.</li><li>Knowledge of inventory management and merchandising practices.</li><li>Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.)</li><li>Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.</li><li>Effective oral and written communication skills.</li><li>Effective interpersonal skills.</li><li>Effective organization skills with attention to detail.</li><li>Ability to solve problems and deal with a variety of situations where limited standardization exists.</li><li>Certain store locations may give preference to bilingual Spanish speakers.</li></ul>  WORK EXPERIENCE and/or EDUCATION:<ul><li style="color:#000000">High school diploma or equivalent strongly preferred. </li><li style="color:#000000">One year of experience in a retail environment preferred for external candidates</li></ul>COMPETENCIES:<ul><li style="color:#000000">Aligns motives, values and beliefs with Dollar General values.</li><li style="color:#000000">Supports ownership by tapping into the potential of others.</li><li style="color:#000000">Acts as a liaison between the Store Support Center and store employees.</li><li style="color:#000000">Fosters cooperation and collaboration.</li><li style="color:#000000">Interacts tactfully yet directly with employees and maintains an open forum of exchange.</li><li style="color:#000000">Demonstrates responsiveness and sensitivity to customer needs.</li><li style="color:#000000">Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).</li><li style="color:#000000">Provides continuous attention to development of staff.</li><li style="color:#000000">Recruits, hires and trains qualified applicants to fulfill a store need.</li><li style="color:#000000">Ensures store compliance to federal labor laws and company policies and procedures.</li></ul>WORKING CONDITIONS and PHYSICAL REQUIREMENTS:<ul><li style="color:#000000">Frequent walking and standing.</li><li style="color:#000000">Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.</li><li style="color:#000000">Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).</li><li style="color:#000000">Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.</li><li style="color:#000000">Occasional climbing (using ladder).</li><li style="color:#000000">Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores.</li><li style="color:#000000">Fast-paced environment; moderate noise level.</li><li style="color:#000000">Occasionally exposed to outside weather conditions.</li></ul>Note: This position requires some travel with limited overnight stays Dollar General Corporation is an equal opportunity employer.

Goodlettsville, Tenn.-based Dollar General Corporation is the nation's largest small-box discount retailer. We make shopping for everyday needs simpler and hassle-free by offering a carefully edited assortment of the most popular brands at low everyday prices in small, convenient locations. Dollar General ranks among the largest retailers of top-quality brands made by America's most-trusted manufacturers, such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills and Nabisco. With more than $18 Billion in sales, Dollar General has over 12,000 stores in 43 states and 12 distribution centers.

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Universal Banker TS Banking Group

STORE MANAGER CANDIDATE Dollar General

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