Primary responsibilities include cash handling, data entry, selling tickets, upselling annual memberships and other special admission offerings, providing information to guests, answering phone queries, keeping the front gate area clean, and other clerical duties. The Zoo, accredited by Association of Zoos and Aquariums (AZA), offers popular educational programming, fun recreational amenities, up-close animal encounters and engaging seasonal events for which it has won awards as one of the country's most family-friendly zoos.