This role provides leadership across corporate hospitality functions including reception, conference and meeting room management, catering services, events, and visitor experience, while also overseeing office operations, service delivery, budgeting, reporting, workflow management, and team development. Responsible for full employee lifecycle of direct and indirect reports including, but not limited to interviewing and hiring; onboarding and induction; on-the-job training; professional learning, development, and growth; performance management including reviews and goal setting; talent management including succession planning for key roles; off-boarding management.