Assistant Financial Center Manager Univest Financial CorpAssistant Financial Center ManagerPAWe're looking for an Assistant Financial Center Manager at the Milford Square (Quakertown) location who will help lead the branch team, create an exceptional customer experience, and support continued growth in the local market. You'll coach team members, build customer relationships, and help ensure the branch operates accurately, securely, and in alignment with Univest's commitment to service and sound banking practices.
Financial Center Manager Northwest Savings BankFinancial Center ManagerAltoona, PAAs a Financial Center Manager, you will be responsible for overseeing the daily operations of the financial center while ensuring exceptional customer service, achieving sales goals, fostering employee development, and maintaining operational soundness. Sales Goal Achievements: Develop and implement strategies to meet or exceed sales targets for various banking products and services, that may include loans, deposits, and/or investments.
Financial Center Manager Northwest BankFinancial Center ManagerAltoona, PennsylvaniaAs a Financial Center Manager, you will be responsible for overseeing the daily operations of the financial center while ensuring exceptional customer service, achieving sales goals, fostering employee development, and maintaining operational soundness. • Sales Goal Achievements: Develop and implement strategies to meet or exceed sales targets for various banking products and services, that may include loans, deposits, and/or investments.
Business Center Branch Manager PNC BankBusiness Center Branch ManagerPennsylvaniaPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Manager, Thermal Systems Product Engineering - Data Centers (onsite) Johnson ControlsManager, Thermal Systems Product Engineering - Data Centers (onsite)Pennsylvania$110,000–$170,000 / yearJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. This role ensures the team converts research and advanced development outputs into manufacturable, field-deployable thermal products across the full thermal chain from server-level heat capture to ambient heat rejection, and serves as the primary interface between the engineering team and the broader organization on staffing, schedule, and capability matters.
Assistant Store Manager - Muhlenberg Shopping Center, Reading, PA DTLRAssistant Store Manager - Muhlenberg Shopping Center, Reading, PAPennsylvaniaThe primary purpose of the Assistant Store Manager is to Assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service. Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
Product Manager, Data Center Thermal Solutions Johnson ControlsProduct Manager, Data Center Thermal SolutionsPennsylvania$109,000–$146,000 / yearJohnson Controls is developing a thermal management ecosystem enabling continuous technical advancements and delivering reliable, scalable, and energy efficient cooling solutions tailored to the evolving needs of global data centers. This role requires a blend of technical expertise, market insight, and business acumen to deliver innovative solutions that meet the evolving needs of hyperscale, enterprise, and edge data centers.
Program Manager - Integrative Medicine - Center City & Villanova, PA (grant-funded) Thomas Jefferson UniversityProgram Manager - Integrative Medicine - Center City & Villanova, PA (grant-funded)Montgomery County, PennsylvaniaResponsibilities include implementing new hardware and software solutions; developing and supporting wearable device programs for clinical and research initiatives; serving as the primary liaison to IS&T and the EPIC team for administrative and clinical projects; managing the department’s e-commerce platform; and collaborating with clinical providers and administrative staff to ensure smooth program operations and the achievement of funding milestones. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.
NewSenior Operations Manager ShipMonkSenior Operations ManagerCity of Pittston, PASenior Operations Managers should have experience leading teams of 40+ employees, building layers of leadership to support employees down to the associate level, and extensive experience with performance management of those direct reports. Ideally, our Senior Operations Managers will have a Bachelor's degree from a 4-year college or university or equivalent experience in Supply Chain Operations, Fulfillment Center Operations, or Distribution Center Operations.
Veterinary Practice Manager Petco Animal Supplies, Inc.Veterinary Practice ManagerState College, PAPoint person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns. Supervisory Responsibility: This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination.
Senior Operations Manager - Fleet Services Ryder System IncSenior Operations Manager - Fleet ServicesLewistown, PAFinancial Management:Directly involved in strategic financial planning by developing budgetary forecasts and implementing cost control measures related to maintenance operations budget and location P&L statement to meet short and long term financial goals. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Operations Manager C&S Wholesale GrocersOperations ManagerBethlehem IV, PennsylvaniaAssist with the preparation of the annual operating budget for assigned warehouses and support functions; evaluate and adjust proposed budgets to achieve overall company goals and approve final operating budgets for submission to the director of distribution. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products.
Mgr, Master Data Lifecycle (Hybrid) Varian Medical Systems IncMgr, Master Data Lifecycle (Hybrid)PA$155,900–$214,357 / yearIt is Siemens Healthineers policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations. Varian Medical Systems, a Siemens Healthineers company is seeking an experienced SAP Master Data Lifecycle Manager to lead and govern the end-to-end lifecycle of supply chain master data in SAP S4 HANA.
Manager, Manufacturing Final Assembly (Second Shift) Varian Medical Systems IncManager, Manufacturing Final Assembly (Second Shift)PA$129,900–$178,618 / yearIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Performs all required management responsibilities including but not limited to: implementing the company's policies, programs, and guidelines; ensuring employee productivity and growth; managing resources; knowing Varian's business; and maintaining functional, technical, and external market awareness necessary for managing immediate organization.
Senior Manager - Operations Cencora IncSenior Manager - OperationsPA$100,700–$155,100 / yearTeam Management to include working with management team to ensure that team is meeting contractual obligations and to seek ways to improve operational performance; identify staffing needs and work with pharmacy leadership and HR to recruit appropriate staffing; serve as the interface for cross functional activities; work with team management to design programs to maintain high motivation among team members; establish goals for the team; conducts performance reviews of management team; provides training and mentoring to team members and conducts career development discussions; Hold regular meetings with team and one-on-one meetings with managers; Provide coaching and guidance to leaders and partner with Human Resources in the resolution of associate relations issues. Business Development to include partner with New Business Development in customizing and making capabilities presentations, which market services of company to prospective clients; May partner with New Business Development to write proposals for new and existing customers; stay abreast of new business development opportunities; influencing clients by helping them see advantages of using other Lash services; may identify new services to existing programs which will help add value to both client and Lash Group.
NewSenior Manager of Electrical Engineering Johnson Service GroupSenior Manager of Electrical EngineeringPARemote$150,000–$230,000 / yearResearch, evaluate, and stay current on emerging and existing engineering design software, digital execution tools, workflows, and industry best practices to identify opportunities for improved efficiency, quality, cost competitiveness, and scalability in project delivery and construction engineering. 15 years of experience, preferably in a consulting environment, and well-rounded expertise in heavy industrial engineering projects such as oil & gas, chemicals, steel, and power generation .
Senior Product Manager - Fan Support Live Nation Entertainment IncSenior Product Manager - Fan SupportPABy building a product strategy grounded in agent realities and operational data, you will drive measurable improvements in Average Handle Time, contact containment, and agent experience - ultimately translating into a better outcome for the millions of fans Ticketmaster serves every year. You will work alongside the Director of Product to lead the development and delivery of our modern agent tooling applications - including TM1 Orders and the vision for a Unified Agent Workspace - while serving as a dedicated product advocate for Fan Support's needs across the broader Ticketmaster product organization.
District Manager Northwest BankDistrict ManagerState College, PennsylvaniaActively participate in and support employee participation in the safety and loss prevention program by ensuring that employees know how to properly report a safety issue, making sure that all accidents are promptly reported to Human Resources and documented, and ensuring that prompt action is taken whenever workplace hazards are identified. -Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change; Strong current business network; viewed as a leader in community organizations with demonstrated business acumen .
Country Pride Restaurant Manager #068 TravelCenters of America IncCountry Pride Restaurant Manager #068PADriven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
District Manager, Philadelphia KnitWell GroupDistrict Manager, PhiladelphiaPennsylvaniaA culture of giving back – local volunteer opportunities, annual donation and volunteer matching to eligible nonprofit organizations, plus philanthropic activities to support our communities* . Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives.
Development Program Manager (Q-Systems: Connectivity) QTS Realty Trust LLCDevelopment Program Manager (Q-Systems: Connectivity)PAThe Program Manager will interact daily with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral communication skills commensurate with this level of regular communication. Who You Are: The Development Program Manager (Q-Systems: Connectivity) is primarily responsible for leading and managing Q-Systems (with a focus on telecom and networking) for design, pre-construction and construction activities across several campuses.
Physician Office Manager I - FT - Day - Primary Care Levittown PA Capital HealthPhysician Office Manager I - FT - Day - Primary Care Levittown PAPennsylvaniaOccasional physical demands include: Sitting , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Keyboard use/repetitive motion. Knowledge of insurance (ICD-9/10 coding, CMS regulations, state/federal regulations, CLIA, DOH, OSHA regulations) preferred; Solid knowledge of and experience in billing and health insurance guidelines and practices, including commercial, CMS and managed care payers.
Sales Manager, Galleria of Mt Lebanon KnitWell GroupSales Manager, Galleria of Mt LebanonPennsylvaniaAs a Sales Manager, you are part of the store leadership team that brings our brand experience to life by cultivating customer and associate engagement. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives.
Fulfillment Learning Manager QVCFulfillment Learning ManagerUsa, PennsylvaniaThe Fulfillment Center Learning Manager supports QVC and HSN, and will lead and manage all aspects of fulfillment operations training and continuous learning for warehouse team members, partnering with Human Resources and Operations to develop effective training programs and tools. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
NewOperations Manager TheMasonGroupOperations ManagerPennsylvaniaThis role is responsible for personnel development, operational performance, quality assurance, and continuous improvement initiatives that ensure safe, efficient, and compliant processing operations. Lead or support continuous improvement activities targeting process capability, equipment reliability, and overall operational stability.
NewNorth America Regional Product Manager (Protein Diagnostics) Thermo Fisher Scientific IncNorth America Regional Product Manager (Protein Diagnostics)PA$113,500–$151,300 / yearPartnering closely with Global Product Management, Commercial Leadership, Regional Marketing, Medical & Scientific Affairs, Market Access, Supply Chain, Regulatory Affairs, Quality, Technical Support, and Field Applications, the Regional Product Manager drives revenue growth, market share expansion, and customer satisfaction. The Regional Product Manager leads complex cross-functional initiatives, influences senior stakeholders, and identifies opportunities to accelerate growth, increase product adoption, and improve portfolio performance across North America.
Senior Manager, Field Medical Affairs-Neurology ( Great Lakes region) Regeneron Pharmaceuticals IncSenior Manager, Field Medical Affairs-Neurology ( Great Lakes region)PA$150,500–$245,500 / yearSupport clinical research activities throughout the life cycle (phase 1-4), as well as Investigator Initiated Studies, focusing on identification of pre-clinical, clinical and post-marketing study investigators/ experts and sites in alignment with Medical Affairs objectives. To be considered a Clinical/Science doctorate Degree required (MD, PharmD, PhD, DNP, DVM) along with a minimum of 3-5 years related work experience preferred (clinical, managed care, or industry experience) including experience as a Medical Science Liaison.
Warehouse Manager Winland FoodsWarehouse ManagerPennsylvaniaDirect responsibility to communicate and implement effective work schedules for all warehouse activities to ensure optimum operating results, timely inbound receiving to maximize order fill-rate and the timely shipment of customer orders to meet requested delivery date. Position Summary: The Warehouse Manager provides strategic and tactical direction regarding the management of inventory and shipment of finished goods for the food manufacturing facility, and off-site third-party distribution centers.
NewAssistant Manager Petco Animal Supplies, Inc.Assistant ManagerAltoona, PAWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. You are a trusted leader on the sales floor, stepping in as the lead in the General Manager's absence, and a role model who helps develop talent, drive results, and ensure operational excellence every day.
Small Business Lending Manager Northwest Savings BankSmall Business Lending ManagerPA$115,000–$145,000 / yearThe role partners closely with internal stakeholders, including Retail Banking, Loan Operations, and Small Business Loan teams, to ensure alignment, transparency, and continuous improvement across the small business lending ecosystem. Additionally, the Small Business Lending Manager maintains a proactive portfolio management mindset, monitoring credit quality, concentration risks, and performance trends to support sustainable growth and early risk identification.
Account Manager HealthPlanOne LLCAccount ManagerPAManage coordination, monitoring and tracking of deliverables to ensure service delivery of key client and HPOne success factors. For Hybrid Roles: Must be able to commute to an office setting as required, which may include walking short distances and navigating an office environment.
Associate Account Manager HealthPlanOne LLCAssociate Account ManagerPAThey will serve as the client advocate and advisor for small and medium size clients and assist Director with large enterprise clients, deepening customer relationships through meaningful interactions. Manage coordination, monitoring and tracking of deliverables to ensure service delivery of key client and HPOne success factors.
Fulfillment Area Manager - Nights QVCFulfillment Area Manager - NightsUsa, PennsylvaniaQVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Network and consult with corporate / site resources and facilities staff to ensure low-cost efficiencies and high service levels are maintained.
Plasma Center Nurse, RN TakedaPlasma Center Nurse, RNPennsylvaniaThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). .
Plasma Center Nurse LPN TakedaPlasma Center Nurse LPNPennsylvaniaThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). .
Food & Beverage Manager | Full Time | Penn State Performance Dining Oak View GroupFood & Beverage Manager | Full Time | Penn State Performance DiningPA$68,000–$75,000 / yearFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Food & Beverage Manager | Full-Time | Penn State Performance Dining Oak View GroupFood & Beverage Manager | Full-Time | Penn State Performance DiningUniversity Park, Pennsylvania$68,000–$75,000 / yearFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Campaign Manager Advertising Specialty InstituteCampaign ManagerPennsylvaniaReporting to the Executive Director, Growth Marketing this individual will serve as the strategic owner of growth for their segment, partnering closely with Paid Media, SEO/Website, Marketing Operations, Events Marketing, Sales, and Product teams to develop and execute integrated, multi-channel campaigns that drive business impact. Office amenities with onsite café, Starbucks, 24/7 free gym access and classes, onsite daycare, EV charging stations, creative spaces such as our community garden club, music room, art room, and relaxation space.
Operations Manager Raising Cane'sOperations ManagerState College, PAFull timeOccasionally drive on behalf of the Company for work-related purposes (e.g., picking up product for the Restaurant) when required by business needs (e.g., when a salaried leader is on a leave of absence or there is a role vacancy). Perkspot Employee Discount Programs*Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
Territory Manager Flow Control GroupTerritory ManagerPATotal Filtration Services operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Program Manager - CRM Migration, Enterprise Transformation Slipstream ITProgram Manager - CRM Migration, Enterprise TransformationRemote, United States, PARemoteCoordinate cross-functional teams including technical architects, business analysts, developers, quality assurance, change management, third-party vendors and client stakeholders to ensure successful program delivery. Lead end-to-end CRM migration programs for life sciences clients, including assessment, planning, execution, and post-migration support across Salesforce, Veeva CRM, and other enterprise CRM platforms.
Operator - NA Security Operations Center Iron MountainOperator - NA Security Operations CenterPennsylvaniaCritical Incident Response & Dispatch: Respond to alarms, security breaches, and other incidents by following established protocols, dispatching security personnel or emergency services as needed, and documenting all actions. In this role, you will be responsible for safeguarding and protecting the Company’s people, property, and processes by continuously monitoring security systems, coordinating resource allocation, managing critical incidents, and providing first-class customer service.
Regional Solutions Manager Olympus CorpRegional Solutions ManagerPAThe Regional Solutions Manager leads a field team of Endoscopy Support Specialists (ESS), delivering expert repair prevention strategies and cleaning/disinfection/sterilization education to Olympus customers. The role is responsible for ensuring team adherence to established policies and procedures while driving customer satisfaction, reducing contract costs, and closely collaborating with customers and sales team members across Olympus business units.
VA Hospital Sales Account Manager - Northeast AmplityVA Hospital Sales Account Manager - NortheastPennsylvaniaWith a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties. As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers.
CNB Bank, Talent & Performance Manager CNB Financial CorpCNB Bank, Talent & Performance ManagerPADemonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: Leadership with vision, accountability, and influence, setting clear direction and expectations aligned with organizational goals. Build positive relationships with all employees by valuing their feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: Respect through genuine regard for the dignity, perspectives, and contributions of all individuals.
Operations Manager CVS Health CorpOperations ManagerPA$18–$28 / hourThe Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation.
Research Project Manager - PSCI Pennsylvania State UniversityResearch Project Manager - PSCIPA$61,800–$89,600 / yearThe Research Project Manager oversees and advises on Penn State Cancer Institute (PSCI) research project operations, including project deliverables and timelines, data management and plans, and financial administration, while also providing guidance to research team members and serving as a point of contact with faculty, sponsors, and leadership. Serve as a liaison to central financial offices including research accounting, payroll, and department financial officers; prepare financial and statistical reports for Principal Investigators and divisional/departmental leadership.
NewCommercial Relationship Manager Management Recruiters of SpokaneCommercial Relationship ManagerPennsylvaniaManage a loan portfolio of existing clients and monitor loan quality; Be responsible for all aspects of loan administration for this portfolio, including receipt of financial information, updating risk ratings, and ensuring timely renewals of lines of credit. Internal: Frequent contact with Credit Analyst in order to underwrite new credit requests, renewals, and reviews; Contact with Branch Managers and the Business Development Officer on both new and existing customer relationships.
Customer Delivery Hub Manager White Cap ManagementCustomer Delivery Hub ManagerPennsylvaniaMonitors key performance indicators and implements and executes on process improvement action plans (especially for productivity and quality) to address known gaps and mitigate risk of future gaps within the MFC. Fulfillment Center managers work closely with local branches and the corporate Supply Chain team to ensure that service level agreements (SLAs) and customer expectations are met.
Store Manager GNC Holdings LLCStore ManagerAltoona, PAStores Managers are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below: Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night. Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.