Inventory Management Specialist (Customer Support) U.S. Department of DefenseInventory Management Specialist (Customer Support)Washington, DC$74,678–$97,087 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-11 and may be computed by first determining the applicants total qualifying experience as a percentage of the experience required for the grade level; then determining the applicants education as a percentage of the education required for the grade level; and then adding the two percentages.
Facility Program Manager - Federal Sector Procon ConsultingFacility Program Manager - Federal SectorWashington, District of ColumbiaThe position will support renovations and space reconfiguration projects as well as operational and maintenance oversight, management of an automated integrated workplace management system, space planning, move services, supply center oversight, design, procurement, space occupancy support and lease administration. Pro-actively coordinate with and between Agency personnel, Service Providers, Client Project Management and building tenants on assigned projects.
VP, Cybersecurity, Privacy & AI CTIAVP, Cybersecurity, Privacy & AIWashingtonJob Title: VP, Cybersecurity, Privacy & AI Department: General Counsel Reports to: Senior VP and General Counsel Salary Range: $240,000 - $300,000 Summary: Responsible for CTIA advocacy on cybersecurity, privacy, and artificial intelligence issues, including: supervision of department staff; work with members and other CTIA departments (including Government Affairs, CTO, and External and State Affairs) to develop strategy and advocate in support of policy positions at Federal and State levels; and oversee drafting of agency and court filings. Meet with Federal and other Governmental representatives to advocate on behalf of Association positions, inclusive of Congress, White House, FCC, DHS, FTC, NTIA, NIST, CISA, and other agencies as may be required.
Federal Law Enforcement Mission Support Consultant MetaPhase Consulting LLCFederal Law Enforcement Mission Support ConsultantWashington, DC$25–$75 / weekYou will use and grow your research, analytical, communication, and problem-solving skills to support business transformation, process improvement, data analysis and application, training, communications, organizational change management, and technology modernization initiatives across a diverse portfolio of federal law enforcement programs. MetaPhase is seeking a motivated and mission driven Federal Law Enforcement Mission Support consultant with approximately 2 to 8+ years of relevant professional experience to be a part of our growing team supporting current and future Department of Homeland Security (DHS) initiatives.
NewCUSTOMER SERVICE REPRESENTATIVE U.S. Department of DefenseCUSTOMER SERVICE REPRESENTATIVEWashington, DC$42,507–$61,598 / yearTo be hired at the GS-06 entry grade level, applicants must minimally have: One (1) year of experience applying regulations, policies and procedures governing pay, billing or other types of financial transactions sufficient to convey information to customers and other interested parties; researching customer accounts and financial regulations, policies and procedures to identify discrepancies and suggest solutions; explaining pay, billing or other types of financial procedures; or interpreting technical materials, conveying options and resolving problems within automated financial systems. Applicants MUST have related financial experience AND/OR a related financial degree (examples include: Finance, Accounting, Management, Actuarial Science, or related), in addition to meeting Office of Personnel Management (OPM) minimum qualification requirements.
NewCustomer Service Program Team Lead Dynamis, Inc.Customer Service Program Team LeadWashington, D.C.$130,000–$145,000 / yearThe Team Lead is a Key Personnel position that runs the monthly Customer Billing Model (CBM) cycle, assigns and reviews all teamwork, and serves as the on-site point of contact for the Government Program Manager and Government Technical Monitors, reporting to the Dynamis Program Manager. Dynamis, Inc. is seeking a Customer Service Program Team Lead to serve as the on-site, day-to-day operations lead on the ICE Office of Financial Management (OFM) Customer Service Operations (CS-OPS) contract.
NewFederal Product Marketing Manager Peregrine TechnologiesFederal Product Marketing ManagerWashington, D.C.Full timeAnnual Salary + Benefits + Equity (if applicable) + Bonus (if applicable) $157,000 — $202,000 USD Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, certifications or licenses, and specific work location. Partner with growth team to deliver early test campaigns, including defining segments, identifying and engaging the right external industry partners and events, and hands-on production of market-facing assets.
Help Desk Tier 2 Support BTIHelp Desk Tier 2 SupportWashington, DCThe Tier 2 Support Specialist will escalate complex or unresolved issues to Tier 3 support while maintaining ownership, communication, and complete ticket documentation throughout the support process. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.
Federal Operations Manager Peregrine Technologies IncFederal Operations ManagerWashington, DC$120,000–$140,000 / yearBacked by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society's challenges with unprecedented speed and accuracy. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people - and we're amplifying our impact as we expand into the enterprise and internationally.
IT Project Manager (APPSW) U.S. Department of DefenseIT Project Manager (APPSW)Washington, DC$89,508–$133,142 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Creditable specialized experience includes: Recommends effective resolutions to system design and problem issues, balancing trade-offs between system performance, efficiency, customer and business needs, the criticality of the process within the business area, and the technical capabilities of current software and hardware for IT systems.
Cyber Case Management - Mid-level Process Assurance Analyst / Active Top Secret PeratonCyber Case Management - Mid-level Process Assurance Analyst / Active Top SecretWashington, D.C.$86,000–$138,000 / yearFull timeAs the nation’s risk adviser, we (CISA) help our partners strengthen their own capabilities and connect our stakeholders in industry and government to each other and to resources, analyses, and tools to help them build their own cyber, communications, and physical security and resilience, and in turn, strengthen national resilience. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
IT Specialist 6 month Register-Direct Hire Department of the Treasury, USIT Specialist 6 month Register-Direct HireWashington, DC$106,437–$197,200 / yearQUALIFICATION REQUIRMENTS: To qualify for this position, you must meet the qualification requirements outlined below: MINIMUM REQUIREMENTS FOR GRADE 12 LEVEL UP (GS or Equivalent) Applicants must have Information Technology related experience demonstrating each of the following nine competencies: 1) Attention to Detail, 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) Oral Communication, 7) Problem Solving, 8)Teamwork and 9) Technical Competence. To update your application, including supporting documentation: Visit USAJOBS - How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency.
Federal Account Executive Peregrine Technologies IncFederal Account ExecutiveWashington, DC$185,000–$225,000 / yearBacked by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society's challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence - instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint.
Senior Retirement and Benefits Specialist AvantGardeSenior Retirement and Benefits SpecialistWashington, District of ColumbiaDemonstrated experience processing and reviewing a wide range of Federal personnel and payroll actions, including pay setting, premium pay, leave-related actions, Service Computation Date (SCD) calculations, debt management activities, and retroactive personnel transactions. Experience processing retirement and benefits actions and utilizing automated Federal HR and benefits systems, including eOPF, DFAS, EWITS, DPRW, ORA, GRB Platform, FHR Navigator, and other related case management and benefits administration systems, or similar systems.
NewIT Specialist (INFOSEC) U.S. Department of DefenseIT Specialist (INFOSEC)Washington, DC$89,508–$128,221 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. These documents must provide acceptable information to verify: Residency within the commuting area of your sponsors permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military members active duty status; and other documentation required by the vacancy announcement to which you are applying.
NewSupervisory Investigative Analyst U.S. Department of EducationSupervisory Investigative AnalystWashington, DC$169,279–$197,200 / yearThe DAS Director oversees the OIGs data analytics program and manages a multi-disciplinary team responsible for utilizing processes, systems, research, analyses, and/or evaluation to extract insights on fraud from structured and unstructured data and to provide guidance for data-driven decision making in support of going OIG investigations, audits, and inspections. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Supervisory: Oral Communications, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning and Evaluating, Influencing/Negotiating, Strategic Thinking and Human Capital Management.
Senior Retirement and Benefits Specialist AvantGarde, LLCSenior Retirement and Benefits SpecialistWashington, DCDemonstrated experience processing and reviewing a wide range of Federal personnel and payroll actions, including pay setting, premium pay, leave-related actions, Service Computation Date (SCD) calculations, debt management activities, and retroactive personnel transactions. Experience processing retirement and benefits actions and utilizing automated Federal HR and benefits systems, including eOPF, DFAS, EWITS, DPRW, ORA, GRB Platform, FHR Navigator, and other related case management and benefits administration systems, or similar systems.
NewBilingual Customer Service Representative ASRC Federal Holding CompanyBilingual Customer Service RepresentativeWashington, DCHandle telephone calls courteously and efficiently using proper telephone etiquette, including but not limited to the following: prepare for incoming calls; speak clearly and properly; listen when taking incoming calls; be sensitive to the needs and moods of callers; deal with irate callers; screen calls effectively; give accurate information; transfer calls appropriately; take complete and accurate messages; conclude a call courteously; handle high volume calls expertly. Agile Decision Sciences, a wholly owned subsidiary of ASRC Federal, is seeking a Bilingual (fluency with Spanish) Customer Service Representative with call center/contact center experience to join our team in support of the DOT government agency National Highway Traffic Safety Administration (NHTSA) Hotline.
NewFederal Account Executive Peregrine TechnologiesFederal Account ExecutiveWashington, D.C.Full timeAnnual Salary + Benefits + Equity (if applicable) + Bonus (if applicable) $185,000 — $225,000 USD Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, certifications or licenses, and specific work location. Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies , and private-sector institutions address society’s challenges with unprecedented speed and accuracy.
NewFederal Audit Readiness And Internal Control Consultant GuidehouseFederal Audit Readiness And Internal Control ConsultantWashington, DC$74,000–$124,000 / yearProviding audit support and remediation activities such as reviewing deficiencies communicated by the auditor, tracking and responding to audit requests, developing corrective action plans, and executing remediation with a focus on internal controls over financial reporting and management financial statement assertions. Knowledge of and experience with federal financial management activities, including but not limited to federal accounting, financial statement audits, audit readiness, audit remediation, internal control assessment, financial risk management, and other relevant federal information assurance laws, regulations, and guidance.