Software Engineer, iOS Core Product - Berkeley, CA, USA SpeechifySoftware Engineer, iOS Core Product - Berkeley, CA, USABerkeley, CAWith the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more.
NewSoftware Engineer, iOS Core Product - Oakland, CA, USA SpeechifySoftware Engineer, iOS Core Product - Oakland, CA, USAOakland, CAWith the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more.
Principal Product Manager, Partner Platform DigiCertPrincipal Product Manager, Partner PlatformSunnyvale, UtahOwn and understand partner-specific platform requirements such as multi-tenancy, support for hierarchical organizations, automated provisioning/deprovisioning, delegated administration, support for partner-specific entitlement and billing models, reporting and alerting; serve as subject matter expert for Partner requirements across functions to drive collaboration and achieve alignment on objectives, requirements, dependencies, design, and implementation. They will establish a backlog of portfolio requirements that express dependencies on the Platform and actively maintain a prioritized stack-ranking to inform their executable roadmap and regularly collaborate across the business to collect and socialize a comprehensive, accurate and detailed set of feature requirements for one or more major platform initiatives.
Senior Product Marketing Manager - Observability Pipelines Datadog IncSenior Product Marketing Manager - Observability PipelinesSan Francisco, CA$154,000–$226,000 / yearObservability Pipelines is one of Datadog''s fastest-growing product lines, helping enterprises optimize telemetry costs, modernize observability architectures, and strengthen security operations. You''ll partner closely with Product Management, Sales, Customer Success, Analyst Relations and Sales Enablement to shape category positioning, accelerate product adoption, and drive competitive success.
Technical Support Engineer 3, Premier - San Francisco Datadog IncTechnical Support Engineer 3, Premier - San FranciscoSan Francisco, CA$96,000–$141,000 / yearAbout Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. The Technical Solutions team enables Datadog''s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.
Technical Support Engineer Functional Software IncTechnical Support EngineerSan Francisco, CAOur customers are the greatest technical minds in the world-developers at elite enterprises building the future of software-and they deserve answers that go deeper than a knowledge base link. Engineering Feedback Loop: Serve as the bridge between the worlds best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Sr. Product Manager (28387) Super Micro Computer IncSr. Product Manager (28387)San Jose, CA$162,000–$182,000 / yearAbout Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. Essential Duties and Responsibilities: Includes the following essential duties and responsibilities (other duties may also be assigned): Support Commercial Growth & Market Reach - Help drive adoption of the DCBBS portfolio by working with sales and partner teams.
Technical Support Engineer Gamma Tech, Inc.Technical Support EngineerSan Francisco, CA$120,000–$165,000 / yearWhat youll do Respond to technical customer inquiries and support escalations via email and chat in Intercom Debug complex issues related to Gamma sites, leveraging APIs and technical troubleshooting skills Discover and iterate on improvements to internal AI tools to multiply the teams productivity Collaborate with engineering and design to surface product improvements and deliver effective solutions Build and maintain technical resources including documentation, knowledge base articles, and troubleshooting guides Triage bug tickets and proactively monitor user-generated content for potential abuse or policy violations What youll bring 1-2 years of experience in technical customer support or QA for a highly technical product, with strong troubleshooting and analytical skills Excellent written and verbal communication, with the ability to explain complex topics clearly to non-technical users Ownership mindset and comfort in a player-coach role, with strong initiative and follow-through Technical background through a degree, certification, or hands-on experience in support engineering, QA, AI enablement, or software development * Experience at an early-stage startup, or familiarity with tools like Intercom, Zendesk, Metabase, Stripe, Linear, or LaunchDarkly (Nice to have) Compensation range: The base salary for this full-time position, which spans multiple internal levels depending on qualifications, ranges between $120K - $165K plus benefits & equity. That means responding to escalations, debugging tricky problems, collaborating with engineering to fix bugs, and building the technical resources that help users help themselves.
Product Systems Engineer Illinois Tool WorksProduct Systems EngineerAlameda, CA$110,000–$140,000 / yearJob Description: POSITION SUMMARY: Simco-Ion Technology is seeking a Systems Engineer to support product development and sustaining engineering across the full product lifecycle-from concept through production and post-release support within the Electrostatic Discharge (ESD) industry. Machines, Tools, Equipment and Work Aids that may be representative but not all inclusive of those commonly associated with this position: Office equipment, cell phone, desk phone, laptop, printer, copier, scanner.
Principal Product Owner - Speed to Power PG&E CorpPrincipal Product Owner - Speed to PowerOakland, CAPG&E is seeking a highly strategic and entrepreneurial Principal Product Owner to lead commercialization, scaling, and continuous evolution of innovative customer offerings that accelerate large load energization and interconnection while maximizing existing grid hosting capacity and advancing ratepayer affordability. The successful candidate will work across Transmission and Distribution Planning, Interconnection, Regulatory Affairs, Operations, IT, and third-party technology providers to transform emerging pilots into scalable utility offerings that accelerate customer energization and improve asset utilization.
Product Manager, Serviceability Intuitive Surgical IncProduct Manager, ServiceabilitySunnyvale, CAPartner cross-functionally with Services PMO, Services and platform Product Management, Product Support Engineering, Product Development Engineering, Product Performance Engineering, and other technical experts to develop business cases that support serviceability requirements and inform upstream design decisions. Operate as the Product Manager for serviceability strategy and service user requirements for new product and sustaining development to ensure efficient, scalable, and customer-centric methods for installing, configuring, diagnosing, troubleshooting, monitoring, repairing, maintaining, and upgrading software and hardware.
Technical Support Analyst Accenture PlcTechnical Support AnalystMountain View, CAIn addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. Key Responsibilities: Device Testing & Validation: Assist with review of new AR devices to ensure functionality and quality and to develop initial user documentation.
Technical Product Manager, Experimentation Platform KayakTechnical Product Manager, Experimentation PlatformConcord, CABonus points (not required): Hands-on familiarity with the statistics underpinning experimentation - power and sample-size planning, confidence intervals, multiple testing / false discovery, and sequential or group-sequential analysis. You will work closely with Engineering, Data, and Product partners and help a small cross-functional team deliver a platform that enables faster, more trusted decision-making across KAYAK.
Senior Customer Support Engineer Vercel IncSenior Customer Support EngineerSan Francisco, CARemoteWe're seeking a deeply technical engineer with relevant support experience who can specialize in multiple core domains while partnering across teams to drive great outcomes. Reporting to the Manager, Customer Support Engineering, you'll resolve customer concerns, create and improve internal tooling, and engineer solutions that help Vercel customers get the most out of the platform.
Creative Director, Growth And Product Marketing Chime Capital, LLCCreative Director, Growth And Product MarketingSan Francisco, CARemoteYou'll also help shape the future of Chime's AI-enabled creative practice, exploring how new tools, workflows, and agent-powered systems can increase speed, personalization, experimentation, localization, versioning, QA, performance analysis, and scale - without compromising craft, distinctiveness, or brand quality. Partner closely with Growth Marketing, Product Marketing, channel leads, data, brand, legal, and compliance teams to develop creative strategies rooted in product positioning, audience insights, funnel stage, and performance goals.
Technical Support Engineer Nexthop Systems IncTechnical Support EngineerSan Francisco, CAJob Responsibilities: Deliver exceptional customer experiences by providing timely and effective support Troubleshoot complex and dynamic customer environments, diagnosing and resolving technical issues Maintain clear and consistent communication with both external customers and internal teams Develop deep expertise in our products and solutions, understanding customer usage patterns Collaborate closely with Software and Hardware Engineering teams to diagnose issues, propose workarounds, and implement resolutions Respond to customer inquiries and questions across various communication channels (chat, phone, web) Meticulously track customer cases and prioritize them based on classification and urgency Provide timely workarounds and resolutions to customer issues, adhering to established service level agreements Track and report metrics and strive for continuous improvement Required to be part of an on-call rotation schedule to ensure 24/7 support coverage. The following skills are essential for this role: Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering or a related field Minimum 10 years of experience in technical support roles Leadership roles require 15+ years of experience in support environments Proficient in networking protocols such as BGP, OSPF, VxLAN and data center technologies Proficient in networking technologies software with hands-on experience across diverse Network Operating Systems (NOS) such as IOS, IOS-XR, EOS, and Junos Experience with SONiC (Software for Open Networking in the Cloud) or any Open source OS is highly desirable Proven ability to effectively debug and troubleshoot complex networking issues.
Senior Product Manager: Finance Systems Axon Enterprise IncSenior Product Manager: Finance SystemsSan Francisco, CA$205,200–$250,800 / yearLead the end-to-end implementation and modernization of Finance Systems, including requirements analysis, solution design, technical roadmap development, platform configuration, data migration, testing, deployment, and post-production support. Partner closely with Engineering, Enterprise Architecture, Data Engineering, and third-party vendors to design scalable solutions, manage technical dependencies, and ensure platform performance and reliability.
Customer Support Engineer (Gpu Cluster) Together AICustomer Support Engineer (Gpu Cluster)San Francisco, CAFamiliarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages. Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
Product Engineer Morgan Advanced Materials PlcProduct EngineerHayward, CA$85,000–$125,000 / yearWorking closely with supervisors and department leaders, this position develops manufacturing methods, validates production estimates, and drives continuous improvement in productivity, quality, and cost. We operate in a series of well-defined markets where our applications expertise offers our customers a valuable differentiator, engineering high-specification materials, components and sub-assembly parts that solve their challenging technical problems.
AI Support Engineer Lead (US) Dust FranceAI Support Engineer Lead (US)San Francisco, CA$240,000–$350,000 / yearDesign, ship, and maintain AI agents and automation workflows that reduce manual support load: think ticket classification, acknowledgment automation, response drafting, incident detection, and proactive user outreach. You will define, ship, and continuously iterate on the infrastructure that lets Dust deliver a world-class support experience at scale: AI agents, automation workflows, classification systems, knowledge systems, and tooling built on top of Dust itself.
Technical and Logistics Support Analyst - 6400945 Accenture PlcTechnical and Logistics Support Analyst - 6400945Mountain View, CAIn addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. Prepare and ship packages domestically and internationally, ensuring safe transportation of devices in compliance with Dangerous Goods certifications (e.g., lithium battery shipping).
Senior Service Desk Support Analyst Intuit IncSenior Service Desk Support AnalystMountain View, CA$59–$80 / hourAbility to respond quickly, understand & articulate root cause on customer issues; proactively provide advice to prevent future service incidents. Key participant in global projects requiring detail oriented, highly collaborative, analytical, results driven approach while keeping key stakeholders informed.
Technical Product Manager JUUL Labs IncTechnical Product ManagerSan Francisco, CA$143,000–$175,000 / yearWe are a diverse team that is united by this common purpose and we are hiring the world's best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. Communicate product features and requirements to audiences of varying technical backgrounds, including business stakeholders, software engineers, designers, and executives.
Senior Technical Program Manager - Product Software Zoox IncSenior Technical Program Manager - Product SoftwareFoster City, CA$172,000–$234,000 / yearIn this role, you will: Lead end-to-end program management for large-scale, multi-team engineering initiatives with significant business impact, from strategy through delivery. You will be a trusted partner to senior engineering and product leadership, driving strategic initiatives that span multiple teams, systems, and business lines.
Technical Product Manager Veracyte IncTechnical Product ManagerSouth San Francisco, CARemote$148,000–$160,000 / yearOur Veracyte Diagnostics Platform delivers high-performing cancer tests that are fueled by broad genomic and clinical data, deep bioinformatic and AI capabilities, and a powerful evidence-generation engine, which ultimately drives durable reimbursement and guideline inclusion for our tests, along with new insights to support continued innovation and pipeline development. In addition to core product management duties, the Technical Product Manager will collaborate closely with engineering, clinical, and analytics teams todeliver scalable, automation‑driven solutions that enable accurate billing, faster reimbursement, and data‑driven decision‑making.
Customer Support Engineering Manager Crusoe Energy Systems LLCCustomer Support Engineering ManagerSan Francisco, CA$155,000–$185,000 / yearWere looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Customer Support Engineering Manager, youll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.
Staff Product Quality Engineer Power Integrations IncStaff Product Quality EngineerSan Jose, CA$133,472–$200,456 / yearThis position is ideal for someone who thrives on solving complex technical problems, influencing cross‑functional teams, and elevating product quality through data-driven decision-making. As a Product Quality Engineer (PQE), you will serve as the technical bridge between customers and internal engineering teams, ensuring product quality performance and customer satisfaction.
ASG Support Technician II Motorola Solutions IncASG Support Technician IICARemote$40,000–$45,000 / yearOur platform leverages machine learning, artificial intelligence, and a massive network of mobile License Plate Reader (LPR) cameras to provide critical data to public safety and commercial sectors. By maintaining the world's largest shareable database of vehicle location information, we help our customers shorten response times and improve the speed and accuracy of investigations.
Legal Support Specialist (Litigation) Cooley LLPLegal Support Specialist (Litigation)Palo Alto, CA$40.75–$44.50 / hourWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. Prepare and process invoices, submit expense reports, check requests, travel reimbursements, cell phone reimbursements, and fitness reimbursements using general ledger codes in accordance with accounting/finance department guidelines.
Director of Production Support Engineering Salesforce IncDirector of Production Support EngineeringSan Francisco, CA$197,300–$313,700 / yearThis is a unique leadership opportunity to manage the production excellence of a high-growth AI product while balancing a complex technical landscape: from our modern Salesforce-native deployment to legacy environments and highly specialized custom deployments for global tier-one customers. Compliance & Sovereignty Strategy: Act as the primary stakeholder for our Private Cloud (PCE) and Government Cloud initiatives, ensuring our infrastructure meets strict regulatory and data-residency requirements without sacrificing developer velocity.
Sr. Product Engineer – Web Services EsriSr. Product Engineer – Web ServicesSan Francisco, CARemote$93,600–$159,328 / yearExperience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.
Seasonal, Operations Technical Specialist (Part Time) H&R Block IncSeasonal, Operations Technical Specialist (Part Time)FREMONT, CA$19.28–$28.89 / hourWorking closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures. Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work.
Principal Product Leader, Therapeutics Discovery Genentech IncPrincipal Product Leader, Therapeutics DiscoverySouth San Francisco, CA$148,600–$276,000 / yearThe new Computational Sciences Center of Excellence (CS CoE) is a strategic, unified group whose goal is to harness this transformative power of data and Artificial Intelligence (AI) to assist our scientists in both pRED and gRED to deliver more innovative and transformative medicines for patients worldwide. Reporting to the Domain Head for Therapeutics Discovery, this Principal Product Leader will play a key role in defining and executing the strategy for a family of products that are critical for molecule design, making, testing, learning, and/or data lifecyclein drug discovery.
NewClinical Training Specialist - San Francisco/Bay Area Siemens HealthineersClinical Training Specialist - San Francisco/Bay AreaPalo Alto, CAFull timeIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Provides clinical training and support to customers, as a subject matter expert, on-site and/or remotely to ensure customer is prepared to operate their equipment according to a minimum of safe and effective use guidelines and to fully utilize the complex functionality of the technology to meet their business needs.
NewProduct Quality Engineer SPANProduct Quality EngineerSan Francisco, CaliforniaQuality & Reliability Frameworks: Expert application of core quality methodologies (8D, 5 Whys, DFx, PFMEA) and reliability engineering principles, with the ability to develop on-going reliability test (ORT) procedures and failure prediction models. In this exciting, multidisciplinary role, you'll play a crucial part throughout our product lifecycle, collaborating with counterparts in Hardware, Test, and Supply Chain to drive continuous improvement and meet product quality KPIs.
Therapy Development Specialist, Pelvic Health - San Francisco, CA MedtronicTherapy Development Specialist, Pelvic Health - San Francisco, CASan Francisco, CaliforniaRemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). Designed to modulate nerve pathways and restore communication between the brain and pelvic floor, these programmable therapies deliver personalized treatment supported by strong clinical evidence and long-term outcomes—helping improve confidence, independence, and quality of life.
Visual Information Specialist National Experienced Workforce SolutionsVisual Information SpecialistSan Francisco, CaliforniaProvides technical skills in graphic design and mapping for both digital and print media, supporting technical assistance planning projects for the National Park Service Rivers, Trails & Conservation Assistance program in the Pacific West and on occasion throughout the program nationally. These experienced professionals provide administrative expertise, facilities management, natural and cultural resource planning, and a broad array of other professional skills that support the National Park Service through the Experienced Services Program (ESP).
Customer Experience Specialist TwitchCustomer Experience SpecialistSan Francisco, CA$80,400–$104,900 / yearIn this role you will be focusing on addressing a wide range of complex and high-touch user issues by leveraging your expertise in order to enhance the overall customer experience, contribute to strategic initiatives, and ensure that the voice of the user is consistently represented with product and engineering teams. Twitch has a positive, diverse, and supportive culture- Our global team is constantly iterating, solving problems, and working together to empower people around the world to better the Twitch community and connect in meaningful ways.
Tax Support Specialist SphereTax Support SpecialistSan Francisco, CaliforniaThis role is ideal for someone who combines strong tax knowledge with excellent communication skills and enjoys solving customer problems through a mix of technical understanding, operational expertise, and collaboration. In this role, you'll serve as a tax subject matter expert and trusted partner to customers, helping them understand tax requirements, troubleshoot compliance workflows, and optimize their use of our technology.
Senior Technical Support Engineer LangChainSenior Technical Support EngineerSan Francisco, CaliforniaRemote$130,000–$195,000 / yearToday, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together.
Staff Technical Support Engineer (FortiSIEM) Fortinet IncStaff Technical Support Engineer (FortiSIEM)Sunnyvale, CA$110,000–$134,000 / yearPractical applied knowledge of different communication and system protocols: ssh, telnet, ldap(s), http(s), ssl/tls, smtp, snmp, vnc, rdp, dns, wmi, omi, Practical experience with Data platform technologies: Elasticsearch: install, configure, maintain. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office.
Product Lead, Inpatient Ambience HealthcareProduct Lead, InpatientSan Francisco, California$200,000–$230,000 / yearSecond, Chart Summarization (Patient Summary & Chart Chat) - the AI-powered chart intelligence layer that enables inpatient clinicians to rapidly synthesize patient history, surface relevant clinical context, and interact conversationally with the medical record. Deliver a documentation experience that handles the unique complexity of inpatient care: multi-encounter days, team-based rounding, procedure documentation, handoff notes, and discharge summaries.
IT Support Specialist NotableIT Support SpecialistSan Mateo, CaliforniaHealth systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. Facility IT management including Cisco Meraki, power to desks, keyboard, video, mouse setup and conference room A/V configurations with Google Meet and Logitech.
AGS Training Services New Product (NPI) Instructor (Early Career) Applied Materials IncAGS Training Services New Product (NPI) Instructor (Early Career)Santa Clara, CA$60,000–$82,500 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Staff Technical Support Engineer, Prisma SD-WAN Palo Alto Networks IncStaff Technical Support Engineer, Prisma SD-WANCA$117,000–$189,200 / yearThis role is a good fit for someone who enjoys digging into complex networking problems, working across teams, and being part of situations where quick and thoughtful problem-solving matters. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
Technical Support Engineer OSAROTechnical Support EngineerSan Francisco, CAThis highly visible position involves collaborating with cross-functional teams—Machine Learning, Hardware, and Infrastructure—to enhance the OSARO robotic solutions. Document technical problems and resolutions clearly for future reference and report recurring issues to the development team for systemic fixes.
NewIT Support Specialist Diverse Lynx, LLCIT Support SpecialistAlameda, CA$64,000–$130,000 / yearWe are seeking an experienced IT Support Specialist to provide technical support services to employees across Windows, Mac, and mobile devices, as well as local and SaaS applications, network services, and enterprise IT systems. The ideal candidate will be responsible for troubleshooting technical issues, managing incidents and service requests, supporting end users, and collaborating with IT teams to ensure operational excellence and user satisfaction.
NewIT Support Specialist LiveKitIT Support SpecialistSan Francisco, CaliforniaThis is an individual contributor role suited for someone who enjoys hands-on support, clear communication, strong follow-through, and turning repeated requests into scalable self-serve workflows. Turn recurring issues into runbooks, self-serve workflows, and lightweight automation, and keep an accurate picture of internal tools, owners, access patterns, and renewals.
Support Content Engineer FIGMASupport Content EngineerSan Francisco, CA$127,000–$245,000 / yearWe are looking for a Support Content Engineer to own the knowledge systems, strategy, and infrastructure that enable our Support team to deliver exceptional customer experiences at scale - ensuring every product launch, policy change, and process update is understood and executed by our Support Specialists and AI systems. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Product Manager, Agent Development - Healthcare Sierra AIProduct Manager, Agent Development - HealthcareSan Francisco, CAOur healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.