NewProject Manager (Change Management) Macpower Digital Assets Edge Private LimitedProject Manager (Change Management)Washington, DC$147,000–$157,000 / yearThe role focuses on change management, project leadership, training coordination, and stakeholder engagement to ensure successful adoption of a new cloud-based procurement platform. Role Overview: Seeking an experienced Project Manager (Change Management) to support a modernization initiative for the DC Government's procurement system.
Manager, Organizational Change Management (User Adoption) Goodwin Procter LLPManager, Organizational Change Management (User Adoption)DC$103,700–$155,600 / yearThe target salary range for this position varies by location and is commensurate with relevant experience: Boston $103,700 - $155,600 | Los Angeles $111,500 - $167,300 | New York $111,500 - $167,300 | Orange County $111,500 - $167,300 | Philadelphia $101,600 - $152,500 | San Francisco $119,300 - $178,900 | Santa Monica $111,500 - $167,300 | Silicon Valley $119,300 - $178,900. The Manager will focus on communications, training, and user adoption, partnering closely with product, project, and business teams to deliver engaging, effective, and measurable change programs that maximize business value.
NewAI Enablement Change Manager (East) slalomAI Enablement Change Manager (East)Washington, DCRemote$80,000–$125,000 / yearDevelop and deliver learning experiences—including AI-enhanced training, digital learning assets, and capability building programs—that accelerate adoption and elevate workforce readiness. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co‑create powerful customer experiences, modern ways of working, and meaningful impact.
Change and Configuration Data Manager – In-Space Systems Blue OriginChange and Configuration Data Manager – In-Space SystemsWashingtonand/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. In this position, you will perform activities including handling change requests, supporting change impact identification, facilitating change boards, updating change implementation tasks, Data configuration management on Requirements, Engineering documents, and configuration control for revision management.
NewChange of Occupancy Maintenance Manager Hunt MH Shared Services LLCChange of Occupancy Maintenance ManagerWashington, DC$78,890–$98,440 / yearPart timeResponsibilities include: accurate input of data into the Company's system of record software, the planning and scheduling of both internal and contracted work and the seamless coordination with the property management team for the move out and move in of residents and the achievement of all financial and performance metrics. Understands and achieves performance and financial goals to include meeting Performance Incentive Fee Metrics associated with the Change of Occupancy Maintenance process and Customer Service.
Training and Change Management Specialist Essnova Solutions, Inc.Training and Change Management SpecialistWashington, DCDesign, update, and deliver training materials (lesson plans, facilitator guides, user guides, job aids, quick reference guides, FAQs, e-learning modules) for all TRIRIGA user groups (System Administrators, Power Users, FMSS Users, Service-wide Users). Lead change management activities, including stakeholder impact analysis, communications planning, adoption strategy development, and coordination with IRS Business Units.
NewChange Management Specialist Macpower Digital Assets Edge Private LimitedChange Management SpecialistWashington, DC$115,000–$124,000 / yearDrive user adoption through structured change management, stakeholder communications, training programs, impact assessments, and job aids while minimizing workflow disruptions. Must-Have Requirements: Bachelor's degree in Change Management, Communications, Business, or related field (or equivalent experience).
NewOrganizational Change Management Analyst STRATASCORPOrganizational Change Management AnalystWashington, DCRequired Qualifications Bachelor's degree in Business, Organizational Development, Communications, Psychology, Public Administration, or related field.3‑5+ years of experience supporting organizational change management, transformation, or analysis (DoD or Navy experience preferred).Active Secret Clearance (US Citizen)Strong analytical skills with experience developing dashboards or reports (Excel, Power BI, Tableau, or similar tools).Experience coordinating large‑scale events, communications, or transformation activities. Location Washington DC - Washington DC, DC 20001 US (Primary)Category Administrative / ClericalJob Description * CONTINGENT UPON AWARD *The Organizational Change Management (OCM) Analyst supports U.S. Navy and DoD transformation initiatives, contributing to stakeholder analysis, change impact assessments, adoption tracking, and readiness reporting.
NewIT Change & Configuration Management Specialist Macpower Digital Assets Edge Private LimitedIT Change & Configuration Management SpecialistWashington, DC$30–$35.70 / hourThis role is responsible for facilitating Change Advisory Board (CAB) meetings, conducting rigorous risk assessments, and ensuring that IT changes are implemented with minimal disruption to public sector operations. Change Leadership & Governance: Lead and facilitate Change Advisory Board (CAB) meetings to ensure proper governance and stakeholder participation.
NewPrincipal Leadership & Change Specialist Marsh & McLennan Companies IncPrincipal Leadership & Change SpecialistWashington, DC$195,000–$265,000 / yearAs a Principal Leadership & Change Specialist, you will partner with multi-disciplinary delivery teams and senior clients across industries to deliver transformative leadership strategies and organizational solutions that drive breakthrough. You will be a hands-on leader and mentor, guiding client leaders and internal teams through complex challenges related to leadership effectiveness, talent development, and organizational change.
WBG Pioneer -Change Management and Institutional Engagement Intern The World Bank GroupWBG Pioneer -Change Management and Institutional Engagement InternWashington, DCWithin GCS, Corporate Real Estate (GCSCR) manages the World Bank Group''s global real estate portfolio and supports workplace transformation, office relocations, portfolio optimization, and modernization initiatives across headquarters and country offices worldwide. Under the guidance of the Senior Program Manager, Sustainability, Communications and Institutional Engagement, the intern will support change management, communications, institutional engagement, and organizational effectiveness initiatives across GCS Corporate Real Estate.
NewSenior Change Activation Partner BetterUpSenior Change Activation PartnerWashington, DCRemote$145,000–$180,000 / yearDevelop and deliver campaigns across multiple channels (email, live events, digital platforms, executive forums) with quality and consistency that earns credibility. As part of the first team of Senior Change Activation Partners, you'll play a central role in helping transformations for our enterprise clients be successful.
NewChange Management Engineer ASM Research, An Accenture Federal Services CompanyChange Management EngineerWashington, DC$58,100–$95,900 / yearIt works closely with operations, cybersecurity, development, and leadership stakeholders to facilitate change advisory board activities, maintain complete change records and metrics, and drive continuous improvement of change workflows and supporting ITSM tooling. Required QualificationsBachelor's degree in an IT‑related field (such as Information Technology, Computer Science, or Information Systems) or equivalent relevant work experience.4–7 years of progressively responsible experience in ITIL‑based IT service management, with at least 4 years focused on implementing and managing change management processes.
Change Management Specialist Gritter FranconaChange Management SpecialistWashington, District of ColumbiaThe Change Management Specialist collaborates with Government leadership, Integrated Project Teams (IPTs), project managers, business owners, technical teams, vendors, and end users to develop and execute change management strategies that promote stakeholder engagement, communication, training, and user adoption. Collaborate with technical teams supporting Electronic Data Interchange (EDI) implementation to ensure organizational impacts of provider, eligibility, and claims transaction changes are effectively communicated and incorporated into training and adoption strategies.
Program / Project Manager Nationwide IT ServicesProgram / Project ManagerWashington, DC, DCFull timeThe successful candidate will provide strategic leadership for Agile software development efforts supporting Microsoft 365, Azure Government, Power Platform, NET applications, SharePoint Online, SQL Server, and enterprise cloud modernization initiatives while ensuring delivery of high-quality services on schedule and within budget. Through mediation, arbitration, conflict prevention, and collaborative training programs, FMCS promotes effective communication and cooperative problem-solving while administering labor relations programs under federal law to support stable, productive workplaces across the nation.
Senior ServiceNow Engagement Manager Beyond20Senior ServiceNow Engagement ManagerDCEssential Duties and Responsibilities: Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking Develop detailed program/project execution plan, and manage all implementation processes including project financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints Guide IT technical resources in the development of technical requirements and solutions. Facilitate regular project status meetings and key stakeholder reviews Handle issues and risks to minimize exposure and risk on project; escalate as needed Provide leadership to diagnose and overcome barriers to team/project progress Manage day-to-day operational aspects of the project and scope.
Enterprise Network Operations Manager Peraton IncEnterprise Network Operations ManagerDC$146,000–$234,000 / yearPeraton is seeking an experienced Enterprise Network Operations Manager to be responsible for mission-critical enterprise networking operations across geographically dispersed facilities, including DOE Integrated Network (IN) Plants, Federal Information Exchanges (FIEs), and National Laboratories. The ideal candidate will provide technical leadership, operational oversight, and engineering management for enterprise routing, switching, secure communications, infrastructure modernization, and network operations initiatives.
Program Manager ActioNet IncProgram ManagerWashington, DCThe Program Manager is responsible for the timely delivery of all Contract Data Requirements List items, including SPRIP documentation, equipment lifecycle tracking, SLA reports, and monthly program status updates, ensuring that program reporting accurately reflects current risks, performance, and mitigation actions. The Program Manager supports cybersecurity and compliance efforts, including the development of Risk Management Framework artifacts, ensuring adherence to STIG and DoD cybersecurity policies, and coordinating with Government Cybersecurity Service Providers for.
Project Manager - Cloud/Infrastructure Rumble IncProject Manager - Cloud/InfrastructureDC$125,000–$150,000 / yearYou'll maintain clear backlogs, roadmaps, and delivery plans across infrastructure and cloud workstreams, integrate security and compliance activities (particularly ISO 27001 and related frameworks) into the engineering cadence, and help ensure projects land reliably while keeping risk, audit, and control requirements visible and manageable. Serve as the primary program management interface between infrastructure and cloud teams and adjacent functions (product, security, compliance, support, executives), partnering with team members on audit, risk, and control status.
Program Manager Geospatial And Cloud AnalyticsProgram ManagerNortheast, District of ColumbiaGCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. You will serve as the single accountable interface to the federal customer, coordinate tasks and personnel across concurrent task orders covering network engineering and cybersecurity engineering, and own program-level risk, schedule, cost, and deliverable oversight.
IT Service Delivery Manager Berkeley Research GroupIT Service Delivery ManagerWashington DC, District of ColumbiaPartner closely with Service Desk, Infrastructure, Cybersecurity, Enterprise Applications, Asset Management, and the IT Project Management Office (PMO) teams to provide seamless end-to-end support services. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe.
ICAM Program Manager :: Washington, DC (Hybrid) ARK Solutions, Inc.ICAM Program Manager :: Washington, DC (Hybrid)Washington, DCExperience supporting transition management and post-implementation operations in enterprise technology programs. Experience managing schedules, milestones, and stakeholder communications in complex technical programs.
Enterprise Network Operations Manager PeratonEnterprise Network Operations ManagerWashington, D.C.$146,000–$234,000 / yearFull timePeraton is seeking an experienced Enterprise Network Operations Manager to be responsible for mission-critical enterprise networking operations across geographically dispersed facilities, including DOE Integrated Network (IN) Plants, Federal Information Exchanges (FIEs), and National Laboratories. The ideal candidate will provide technical leadership, operational oversight, and engineering management for enterprise routing, switching, secure communications, infrastructure modernization, and network operations initiatives.
Senior IT Operations Manager Peraton IncSenior IT Operations ManagerDC$146,000–$234,000 / yearOversee daily operations and lifecycle management of enterprise data centers, servers, networks, firewalls, storage platforms, load balancers, cloud infrastructure, hyperconverged infrastructure (HCI), virtual desktop infrastructure (VDI), and desktop computing environments. The ideal candidate will possess extensive experience managing complex enterprise IT operations, leading multidisciplinary technical teams, overseeing secure infrastructure environments, and driving operational excellence across highly secure federal programs.
Senior Product Manager PROVIDGE CONSULTING, LLCSenior Product ManagerWashington, DCCompensation & Benefits 12 Wage Range: Negotiable General Benefits: Custom Software Systems, Inc. offers our employees a competitivebenefits package that may include: Health insurance plans Health Savings Account (HSA) Dental Vision Long-term disability Short-term disability Basic term life insurance Supplemental term life insurance for employees, spouses, and dependents Simple IRA Parking/Commuting expense reimbursement Training/Education. Working closely with business leaders, technical teams, securitystakeholders, and end users, the Senior Product Manager will champion product strategy,prioritize initiatives based on measurable outcomes, and lead Agile delivery teams tocontinuously improve platform capabilities and user experience.
Senior Technical Program Manager – IT & Cyber Support BarbaricumSenior Technical Program Manager – IT & Cyber SupportWashington, DCAs a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.
Enterprise Operations Manager w/Public Trust TekSynap CorpEnterprise Operations Manager w/Public TrustDCTechnology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well-planned information management environment.
ServiceNow Project Manager AHU Technologies IncServiceNow Project ManagerWashington, DCApply expert‑level knowledge of ServiceNow (platform configuration, catalog items, forms, workflows, dashboards, reporting, and core ITSM modules such as Incident, Problem, Change, Service Catalog, HAM/SAM/CMDB) to design optimal, scalable solutions. Responsibilities include managing project timelines, facilitating requirements and design sessions, validating configurations, supporting organizational change management, and ensuring successful delivery of high‑quality ServiceNow enhancements.
Customer Communications Support Manager MKS2 TechnologiesCustomer Communications Support ManagerWashington, DC$165,000–$180,000 / yearThe Customer Communications Support Manager serves as the senior technical and operational leader responsible for delivering secure, reliable, and fully integrated enterprise communication services in support of the Department of Defense (DoD) / Intelligence Community (IC) mission. MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients.
Senior IT Operations Manager PeratonSenior IT Operations ManagerWashington, D.C.$146,000–$234,000 / yearFull timeOversee daily operations and lifecycle management of enterprise data centers, servers, networks, firewalls, storage platforms, load balancers, cloud infrastructure, hyperconverged infrastructure (HCI), virtual desktop infrastructure (VDI), and desktop computing environments. The ideal candidate will possess extensive experience managing complex enterprise IT operations, leading multidisciplinary technical teams, overseeing secure infrastructure environments, and driving operational excellence across highly secure federal programs.
Program Manager Computer World ServicesProgram ManagerWashington, District of ColumbiaEnsures effective delivery of all IT support services, including enterprise applications, network services, communications systems, cybersecurity requirements, and end-user support. Develops, maintains, and implements a comprehensive Program Management Plan (PMP) outlining organizational structure, communication protocols, risk management, quality assurance, performance monitoring, and escalation procedures.
Project Manager McDermott Will & Emery LLPProject ManagerDC$110,000–$150,000 / yearThis role manages high-visibility programs involving SaaS platforms, custom applications, enterprise infrastructure, data ecosystems, integrations, platform modernization, GenAI deployments and AI-enabled capabilities to support seamless business solutions and workflow enhancements. The Project Manager partners with technology, business, innovation, and executive stakeholders to develop actionable delivery plans, communicate risks and value, evaluate competing priorities, and drive alignment across cross-functional teams.
Senior ServiceNow Business Analyst / Project Manager LeidosSenior ServiceNow Business Analyst / Project ManagerWashington DC, District of ColumbiaRemoteThe ideal candidate possesses strong ServiceNow platform knowledge, exceptional communication skills, and the ability to manage projects from requirements gathering through implementation, testing, deployment, and post-production support. Leidos is seeking an experienced Senior ServiceNow Business Analyst / Project Manager / Coordinator to lead and support ServiceNow platform initiatives across multiple business functions.
Project Manager – PARTTIME (20 hours per week) IQUASAR LLCProject Manager – PARTTIME (20 hours per week)Washington, DCRemoteReporting & Documentation Leadership: Ensure the timely creation and delivery of all required reports, including Monthly Status Reports, SLA Performance Reports, Network Performance Reports, and Incident Response Reports. A minimum of five (5) years of experience managing federal or commercial contracts for IT infrastructure, managed services, or network operations and network modernization (preferred experience in Cisco Meraki networks).
Enterprise Operations Manager Network Designs Inc.Enterprise Operations ManagerWashington, DCFull timeAs a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization. You will lead multi-disciplinary infrastructure teams responsible for enterprise systems, data center operations, and network performance - while functioning as a recognized Solutions Architect Subject Matter Expert.
Program Manager ECS Federal LLCProgram ManagerWashington, DC$170,000–$175,000 / yearLeading integrated teams supporting Microsoft 365 administration, Exchange Online, SharePoint Online, Teams, Entra ID, Power Platform, cybersecurity, and cloud engineering services. Everforth ECS is seeking a Program Manager to support a federal civilian agency''s Microsoft 365 and Power Platform operations, modernization, and cloud engineering program in the Washington, DC metropolitan area.
ServiceNow Project Manager AHU TechnologiesServiceNow Project ManagerWashington, District of ColumbiaApply expert‑level knowledge of ServiceNow (platform configuration, catalog items, forms, workflows, dashboards, reporting, and core ITSM modules such as Incident, Problem, Change, Service Catalog, HAM/SAM/CMDB) to design optimal, scalable solutions. Responsibilities include managing project timelines, facilitating requirements and design sessions, validating configurations, supporting organizational change management, and ensuring successful delivery of high‑quality ServiceNow enhancements.
Federal Project Manager III - Oracle Health (EHR Pre & Post Go-live Readiness) Oracle CorpFederal Project Manager III - Oracle Health (EHR Pre & Post Go-live Readiness)DC$79,100–$158,200 / yearOverview: The Federal Project Manager is responsible for site-specific Pre and Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business.
Federal Project Manager II - Post Go-live Readiness Oracle CorpFederal Project Manager II - Post Go-live ReadinessDC$27.07–$54.13 / hourOverview: The Site Project Manager is responsible for site-specific Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracles differing products, industries and lines of business.
Federal Project Manager III - General Readiness Oracle CorpFederal Project Manager III - General ReadinessDC$79,100–$158,200 / yearOverview: The Site Project Manager is responsible for site-specific Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracles differing products, industries and lines of business.
Federal Project Manager III - Post Go-live Readiness Oracle CorpFederal Project Manager III - Post Go-live ReadinessDC$79,100–$158,200 / yearOverview: The Site Project Manager is responsible for site-specific Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracles differing products, industries and lines of business.
Federal Project Manager II - General Readiness Oracle CorpFederal Project Manager II - General ReadinessDC$27.07–$54.13 / hourOverview The Site Project Manager is responsible for site-specific Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracles differing products, industries and lines of business.
IT Infrastructure & Operations Manager Phaxis LLCIT Infrastructure & Operations ManagerWashington, DC$180,000–$225,000 / yearLaw firm or Big 4 experience is required *** We are seeking a strategic IT leader to oversee the firm's IT operations, ensuring reliable, secure, and high-performing technology services across all offices. This role manages the Service Desk, device programs, infrastructure, and enterprise IT systems while driving process excellence, IT governance, and operational improvements.
Network Services Manager Peraton IncNetwork Services ManagerWashington, DC$112,000–$179,000 / yearAs the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Hands-on leadership of hybrid network architectures (data center + cloud), including SD-WAN, VPN, firewall management, and cloud interconnects (AWS/Azure).
Project Manager | DGI DGI CommunicationsProject Manager | DGIDCAs an Associate Account Manager, you will work primarily in-house, supporting senior account managers and executive sales staff while building your own sal. The Project Manager will oversee all phases of a project, ensuring that each stage is executed efficiently while maintaining effective communication with both internal and external stakeholders.
Sr. I.T. Manager of Operations & Delivery The Executive Leadership CouncilSr. I.T. Manager of Operations & DeliveryWashington, DCFull timeInstallation, Troubleshooting & Support: Demonstrates an advanced understanding of the installation procedures used in the organization; possesses an advanced understanding of the installation tools and uses them to install systems at the enterprise level; demonstrates a strong working knowledge of integration procedures and is able to integrate systems at the departmental level; possesses an advanced working knowledge of troubleshooting techniques and can independently perform troubleshooting without the use of pre-written processes; troubleshoots issues affecting multiple systems at the business unit level; anticipates potential user issues and determines what changes need to be made to the relevant IT before there are any concerns. • Teamwork & Collaboration: Works well cross functionally and with others on the team to achieve personal goals, team goals, and organizational goals; takes responsibility for individual actions in order to achieve consistent results; fosters team camaraderie, collaboration, and cohesion; understands the impact of one's actions on the ability of their team members to do their jobs; respects the differences other team members bring to the table by openly seeking others' opinions; makes suggestions to improve team engagement and effectiveness; supports implementation of team decisions; professionally gives and seeks feedback in order to achieve common goals.
Program Manager - Non-IT Ampcus IncorporatedProgram Manager - Non-ITWashington, DC$40–$46 / hourImplementation Readiness, Migration Planning, Testing & Validation (Post Decision) Support planning and coordination required to stand up a selected system or evolve the existing platform, including: Implementation planning and workflow design. A. Pre Decision Platform Evaluation & Sandbox Testing Support the definition and operationalization of success criteria and evaluative metrics (e.g., usability, accuracy, relevancy, completeness, recency, efficiency).
Project Manager - Customer Support Lead MKS2 TechnologiesProject Manager - Customer Support LeadWashington, DC$160,000–$185,000 / yearMKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. The Customer Support Lead directs a multi-disciplinary, geographically dispersed team , driving operational excellence, improving service delivery performance, and ensuring all contractual Performance Requirements and Service Level Agreements (SLAs) are consistently met or exceeded.
Help Desk Manager Level I ActioNet IncHelp Desk Manager Level IDCThis role focuses on ensuring timely and effective resolution of end-user technical issues, monitoring ticket workflows, and maintaining customer satisfaction. The Level I manager works closely with IT leadership to implement help desk policies, train staff, and ensure adherence to service level agreements (SLAs).
NewIT Project Manager PeratonIT Project ManagerWashington, D.C.$112,000–$179,000 / yearFull timeThis position leads cross-functional technical teams, manages project scope, schedule, budget, and risk, and serves as the primary interface between government stakeholders, contractor leadership, and technical personnel. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.