Must be willing to work a rotating schedule, including; weekends, holidays, and be open to supporting cross functional departments + Remain courteous, professional and supportive while using discretion to report any issues and/or discrepancies **Experience and Education:** + Minimum of 3 years’ experience in a business environment (knowledge of Mortuary and/or Cemetery preferred) specifically in area of Compliance + High School Diploma, or GED **Skills** + Close attention to detail while performing audits + Ability to strongly uphold Rules & Regulations, State & Federal laws + Ability to problem solve and suggest solutions + Communicate with co-workers with prudence, expertise and desire to provide excellent serviced to families + Knowledge of navigating through HMIS + Excellent telephone, radio and email etiquette + Ability to multitask successfully + Friendly, warm, and approachable manner either in-person or over the phone + Ability to operate Microsoft Outlook + Have a valid CA Driver’s License and clean record + Keyboard at 40 wpm + Bilingual a plus **Working Environment** Mostly work seated at a workstation in a carpeted, air-conditioned office where the noise volume from coworkers is moderate. **_As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information.