KEY SKILLS SET• Ability to communicate in person and over the phone, required;• Strong written and verbal communication skills, required;• Understanding confidentiality protocols and protecting personal information, required;• Ability to organize and prioritize projects and multiple tasks in an effective and timely manner, required;• Effectively problem-solve and maintain composure in high-pressure situations, required;• Act as liaison with partner agencies;• Ability to work independently with minimal daily supervision, required;• Knowledge of all applicable Federal, State, and local laws, codes, regulations, and departmental policies and procedures;• Experience with theory, principles, and practices of homeless housing interventions, social services, case management, eviction prevention, shelter diversion, and crisis intervention;• Knowledge of used practices and principals, including Housing First, Trauma-Informed Care, Conflict Resolution, Motivational Interviewing, Low Barrier Operations, and Prevention and Diversion, preferred; and• Bilingual speakers of any language preferred. Position Title: Residential Monitor and SecurityProgram: Emergency/Bridge/Temporary/Harm Reduction SheltersReports to: Monitor/Security Supervisor and ManagerFLSA Status: Full Time and Non-ExemptBenefits: Alpha Project offers a generous benefits package, including 14 paid holidays, paid vacation, sick leave, and 100% employer-paid medical, dental, vision premium, and group life insurancePay Range: $20- $22 an hour, commensurate with experienceWork Schedule: Friday - Tuesday (off Wednesday/Thursday) 11:00 PM - 7:30 AMPOSITION SUMMARYUnder the direct supervision of the Monitor/Security Supervisor and Manager, the Residential Monitor and Security will maintain a secure facility and monitor activities in surrounding neighborhoods.