Minneapolis, MN6 days ago
A Customer Solutions Engineer (Senior Cloud Engineer) will have broad technical expertise including cloud, system, and Fastly architecture, along with scripting/software development capabilities and an advanced understanding of networking protocols (HTTP, TCP).Additional responsibilities will include working with the account management team to develop customer specific strategy, building and maintaining technical relationships across multiple key stakeholders within an account, and handling of customer escalations. Assist in developing strategy for and participation in regularly scheduled customer meetings on‑site and by video/phone as necessaryWhat We're Looking ForAt least 8+ years of related experience in Pre‑Sales or Post‑Sales in Sales Engineering, Technical Support, Technical Account Management, or Professional Services type roles, ideally with a background in CDNs, Cloud, and/or internet infrastructure products.