Performs front line data analysis to identify errors, unusual account activity, recommends necessary adjustments, resolve leak and flow issues, handles special investigations on meter discrepancies, identifies and corrects meter reading errors that affect billing, and monitors high profile accounts; Prepares and reviews various reports such as water leaks, damaged meters, water usage with no assigned water account, inaccurate/missing account data, water use on locked accounts, obstructed and unable to locate meters. Recognizing and resolving problems; Utilizing electronic devices; Utilizing applicable hand and power tools; Writing legibly, comprehending, and making inferences from written material and verbal and/or written instructions; Reading and interpreting street and aerial maps to locate routes and water meters; Performing mathematical calculations and drawing logical conclusions; Proficiently perform computerized data entry of information; Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.