459763 Public Adjuster Metro Public Adjustment459763 Public AdjusterCleveland, OHFull timeConduct a virtual walk-through inspection of the property, take some pictures, and fill out about 5 minutes worth of paper work. We are seeking motivated, self-starters in your area, who want to succeed.
NewWorkers' Compensation Specialist (Westlake, OH) MRG ExamsWorkers' Compensation Specialist (Westlake, OH)Westlake, OHRemoteWe are specifically seeking a candidate with direct workers’ compensation experience who understands claims processes, medical-legal documentation, Ohio BWC requirements, and the importance of accurate, timely communication with providers, clients, and injured workers. This position functions as an internal subject-matter expert on IMEs, Ohio workers’ compensation processes, provider coordination, and claim-related documentation, supporting the organization with advanced judgment, autonomy, and problem-solving.
Claims Adjuster - Associate Cleverland HoldingsClaims Adjuster - AssociateAkron, OhioRemoteEstablished in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. Embrace Pet Insurance , a subsidiary of Doubtless, is leading the way in redefining pet health insurance in the U.S. We’re committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that’s both personal and professional.
TEMP-Workers'''' Compensation Claims Adjuster Argo Group International Holdings IncTEMP-Workers'''' Compensation Claims AdjusterOHRemote$37.66–$44.33 / hourBoston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area), Washington, D. C. Clearing the error involves researching to obtain the missing or misaligned information (sometimes requiring communication with the claimant or insured) and entering or correcting data in various fields in either our claims system or the state's reporting site.
Property Adjuster Insurance Claims Elevate Claims SolutionsProperty Adjuster Insurance ClaimsCleveland, OhioElevate Claims Solutions is founded on the belief that human experience and claim quality are the essence of profitable growth and retention for our adjuster partners, our clients, and ourselves. Valuing our partnerships with our carrier clients; recognizing and maximizing the ways in which our Elevated Claims Handling can support them and their policyholders.
NewClaims Adjuster Trainee Allstate Insurance CompanyClaims Adjuster TraineeOH$50,000–$74,350 / yearIn this role, you'll be responsible for investigating and verifying the details of automobile accidents, including obtaining police reports, collecting witness statements, confirming coverage, and determining liability. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Casualty Claims Specialist First Chicago Insurance CompanyCasualty Claims SpecialistCleveland, OHThey will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. The Casualty Claims Specialist will have the following duties and responsibilities: Review & determine course of action on each file assigned, utilizing technical knowledge & experience for the purpose of supporting final disposition of a loss.
Claims Counsel I Sherwin-Williams CoClaims Counsel ICleveland, OH3) Demonstrates the development of relevant function-based legal expertise and support for legal affairs of business units or enterprise-wide functions: Develops understanding of the operational model by which the supported business unit or enterprise-wide function operates. (2) Effectively handles a significant volume of dispute resolution activities for Risk Management partners: Provides advice - Provides focused and practical legal advice respecting business operations as well as the impact of current or anticipated laws, rules, and regulations.
Casualty Claims Specialist First Chicago Insurance Company (FCIC)Casualty Claims SpecialistCleveland, OHThey will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.
Claims Property Field Catastrophe (CAT) Representative (remote) Grange InsuranceClaims Property Field Catastrophe (CAT) Representative (remote)Cleveland, OHRemoteThese voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Womens Group, and Young Professionals. In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.
Claims Examiner, Auto | Bodily Injury Sedgwick Claims Management Services, Inc.Claims Examiner, Auto | Bodily InjuryOHTo analyze complex auto bodily injury claims on behalf of our valued clients by evaluating coverage, investigating liability, and managing damages, while ensuring timely resolution within service expectations, industry best practices, and specific client requirements. Education & Licensing: Five (5) years of claims management experience or equivalent combination of education and experience required to include in-depth knowledge of personal and commercial line auto policies, coverage's, principles, and laws.
Claims Property Field Representative (Cleveland, OH) Grange InsuranceClaims Property Field Representative (Cleveland, OH)Cleveland, OHThese voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Womens Group, and Young Professionals. In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.
Claims Property Senior Field Representative (Cleveland, OH)- remote Grange InsuranceClaims Property Senior Field Representative (Cleveland, OH)- remoteCleveland, OHRemoteThese voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Womens Group, and Young Professionals. In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.
Auto Claims Representative Auto-Owners Insurance CompanyAuto Claims RepresentativeAkron, OhioAbility to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents). This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to: Investigate, evaluate, and settle entry-level insurance claims.
Commercial Property Adjuster - Cleveland, OH Engle Martin & Associates, Inc.Commercial Property Adjuster - Cleveland, OHCleveland, OHPHYSICAL ACTIVITIES AND REQUIREMENTS: In addition to the working conditions and associated physical activities and requirements above, the incumbent may be required to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, or feel, especially in the course of investigating and assessing property damage; these requirements may include the need to lift weights of up to 50 pounds, including a ladder. The work requires close visual acuity, with or without correction, to prepare reports containing words, symbols, and numerical figures; the incumbent is required to view a computer terminal, use a keyboard, read printed documents, make detailed visual inspections, perceive color, perceive depth, and have a sufficient field of vision to carry out all inspection and related duties.
Property Claims Specialist Field Western Reserve GroupProperty Claims Specialist FieldAvon, OhioEstimates losses directly or working with consultants, independent adjusters and other experts to assess building, personal property, business income, heavy equipment, and other damages that can include losses which may range from moderate to large loss levels. The position requires the individual to apply common sense, understanding, reasoning and sound educated judgement coupled with sound Claims training and experience to properly evaluate and analyze claims for recommended action within assigned authority levels.
Scope Only Adjusters Elevate Claims SolutionsScope Only AdjustersCleveland, OhioContinuous Feedback: Engage in real-time Quality Assurance and formal quarterly coaching sessions to refine your skills and highlight strengths. Diverse Opportunities: Work with a variety of carriers, allowing you to expand your skills and network.
Auto Adjuster I, II or Sr. Allstate Insurance CompanyAuto Adjuster I, II or Sr.OH$50,000–$74,350 / yearAuto Collision (Inactive), Auto Collision Repair, Auto Insurance, Auto Insurance Claims, Automobile Accidents, Automobile Liability, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Service, De-Escalation, Insurance Administration, Insurance Claims, Insurance Coverage, Insurance Policies, Investigative Skills, Multitasking, Negotiation, Task Organization, Time Management. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
NewBodily Injury Adjuster (IHBI) Allstate Insurance CompanyBodily Injury Adjuster (IHBI)OH$50,000–$74,120 / yearAuto Insurance Claims, Automobile Accidents, Bodily Injury Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Claims Settlement, Customer Service, Injury Assessment, Insurance Claims Investigations, Insurance Coverage, Insurance Policies, Investigative Skills, Negotiation, Personal Injury Claims, Soft Tissue, Soft Tissue Injuries. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
NewCommercial Casualty Litigation Adjuster - Remote CSAA Insurance GroupCommercial Casualty Litigation Adjuster - RemoteOHRemote$80,865–$89,850 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. Interacts directly with defense counsel providing direction, authority for resolution (i.e., settle or go to trial) and ensures appropriate outcome in balancing defense costs and indemnity on litigation claims.
Bodily Injury Large Loss Adjuster Allstate Insurance CompanyBodily Injury Large Loss AdjusterOH$85,000–$145,075 / yearBodily Injury Claims, Claims Litigation, Client Counseling, Complex Claims, Conflict Management, De-Escalation, Diary Management, Documentations, File Reviews, Industry Trend Analysis, Insurance Claims Investigations, Large Loss Claims, Liability Analysis, Liability Investigations, Litigation, Negotiation, Personal Injury Claims, Prioritization, Torts. Works with Product, Protection, Law, and Claims on new products introduced to the Field and the sales force, and develops Claim Bulletins to provide new forms and/or endorsements that impact claim handling practices.
Bodily Injury Adjuster (Extended Handler) Allstate Insurance CompanyBodily Injury Adjuster (Extended Handler)OH$50,000–$86,400 / yearAuto Insurance Claims, Automobile Accidents, Bodily Injury Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Coverage Analysis, Customer Service, Injury Assessment, Insurance Coverage Analysis, Insurance Policies, Liability Insurance, Liability Investigations, Multitasking, Negotiation, Personal Injury Claims, Relationship Management, Soft Tissue Injuries, Task Management, Time Management, Time Prioritization. The ideal candidate will have demonstrated experience reviewing coverage, determining liability, conducting comprehensive damage investigations, and evaluating claim exposure to support fair and timely resolutions.
NewLarge Loss Bodily Injury Adjuster Allstate Insurance CompanyLarge Loss Bodily Injury AdjusterOH$85,000–$145,075 / yearWorks with Product, Protection, Law, and Claims on new products introduced to the Field and the sales force, and develops Claim Bulletins to provide new forms and/or endorsements that impact claim handling practices. We are seeking an experienced Large Loss Bodily Injury Adjuster to manage complex casualty claims in the Western region for policies ranging from state minimum limits to 100/300 coverage.
NewLarge Loss BI Adjuster (UM/UIM) Allstate Insurance CompanyLarge Loss BI Adjuster (UM/UIM)OH$85,000–$145,075 / yearAnalytical Thinking, Auto Insurance Claims, Automobile Accidents, Casualty Insurance, Claims Resolution, Client Counseling, Complex Claims, Conflict Management, Fatal Accidents, Industry Trend Analysis, Insurance, Insurance Claims, Insurance Coverage, Insurance Investigation, Large Loss Claims, Liability Investigations, Litigation, Negotiation, Personal Injury Claims, Torts. Works with Product, Protection, Law, and Claims on new products introduced to the Field and the sales force, and develops Claim Bulletins to provide new forms and/or endorsements that impact claim handling practices.
Machine Adjuster & Machine Adjuster Trainee Cenveo Worldwide LtdMachine Adjuster & Machine Adjuster TraineeCleveland, OHNote: The Trainee position is a developmental position that requires the individual to be successfully progressing to a Machine Adjuster position by successfully completing the training The individual's performance will be evaluated to determine progress in and suitability for the role. Information about the Company: Cenveo is a leading North American manufacturer of envelopes with over 100 years of experience and approximately 30 billion envelopes manufactured annually.
Claims Specialist - Professional Liability Philadelphia Insurance CompaniesClaims Specialist - Professional LiabilityBeachwood, OH$95,000–$105,000 / yearEvaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner. Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.
Machine Adjuster Trainee Cenveo Worldwide LtdMachine Adjuster TraineeCleveland, OH11:20pm - 7:20am (Sun - Thurs) Flexibility to train on any shift including 1st shift 7:15 am -- 3:30pm (Mon -- Fri) Overtime may be required during busy season/based on business needs. Machine Adjuster Trainee -- Hiring Now Cenveo | Cleveland, OH Train to become a full Machine Adjuster in a fast paced envelope manufacturing environment.
Remote Claims Representative 613829 Metro Public AdjustmentRemote Claims Representative 613829Cleveland, OHRemoteIf you think you would be a great fit for our team, click Apply to seize this opportunity and shape your own future You will receive a link to schedule an informative interview session. Metro Public Adjustment is looking for people who are interested in helping homeowners receive the maximum amount they are entitled from their insurance claim.
Property Adjuster - Field Estimating Cleveland, OH Allstate Insurance CompanyProperty Adjuster - Field Estimating Cleveland, OHCleveland, OH$68,000–$115,000 / yearYou'll wear a few hats that will require a level of experience: The Customer Service Expert -you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim. The Problem Solver -you'll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
Senior Counsel - Commercial Claims GEICO GENERAL INSURANCE COMPANYSenior Counsel - Commercial ClaimsBeachwood, OH$148,625–$260,350 / yearProvide legal advice to claims organization and business leaders on complex commercial insurance claims, including providing coverage advice, evaluating risk transfer demands and opportunities, and evaluating risk associated with potential extra-contractual exposure and alleged bad faith. A successful candidate should have ten or more years' experience advising claims organizations in insurance coverage and claims-related litigation arising from commercial insurance policies and ideally would have some familiarity with claims-related litigation risks across all fifty states.
Property & Casualty Insurance Claims Operations Consultant, Manager PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, ManagerOH$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.
Claims Representative , Auto Sedgwick Claims Management Services, Inc.Claims Representative , AutoOH$50,000–$55,000 / yearProcesses auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy. Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
Claims Representative, Auto Sedgwick Claims Management Services, Inc.Claims Representative, AutoOH$50,000–$55,000 / yearProcesses auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy. Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
Claims Associate Consumer Sedgwick Claims Management Services, Inc.Claims Associate ConsumerOHMental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Handles high volume of claims, phone calls and correspondence ensuring claim files are properly documented; meets quality and production goals; and meets customer guidelines and deadlines.
Field Claims Representative Auto-Owners Insurance CompanyField Claims RepresentativeAkron, OhioAbility to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents). This job requires mastery of claims-handling skills and requires the person to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability.
Loss Control Consultant Commercial Insurance - Independent Contractor- Cleveland, OH ExlService Holdings IncLoss Control Consultant Commercial Insurance - Independent Contractor- Cleveland, OHCleveland, OHConsultants will work from their home or office, and travel to local commercial business operations (i.e.) retail businesses, restaurants, hotels, apartment buildings and complexes, construction operations and jobsites, various types of manufacturers, churches, schools, etc. You will assess the risk for various commercial insurance lines of business that can include Property, General Liability, Workers Compensation, Auto/Fleet, Products Liability, Inland Marine and Builders Risk.
Insurance Project Coordinator Third EstimateInsurance Project CoordinatorSolon, OHIf youre passionate about helping customers, coordinating projects, and working in a fast-paced environment where every day is different, wed love to hear from you. Youll coordinate insurance claims, review coverage, prepare estimates, communicate project updates, and ensure every insurance restoration project moves smoothly from start to finish.
Litigation Specialist First Chicago Insurance CompanyLitigation SpecialistCleveland, OHConduct prompt investigations by securing statements from the involved parties/witnesses and obtaining all necessary documents, including but not limited to, police reports, medical specials, photographs, and/or appraisals. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas.
Litigation Specialist First Chicago Insurance Company (FCIC)Litigation SpecialistCleveland, OHConduct prompt investigations by securing statements from the involved parties/witnesses and obtaining all necessary documents, including but not limited to, police reports, medical specials, photographs, and/or appraisals. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas.
NewSenior Software Engineer Amtrust Financial Services IncSenior Software EngineerCleveland, OHAdditional Experience (Nice to Have): Designed and built a custom agentic AI workflow engine enabling configurable, multi-step AI reasoning pipelines - supporting tool execution, memory scoping, verification steps, and structured output - without hardcoded orchestration logic; applied across claims triage, coverage determination, and document analysis. Built and maintained a Retrieval-Augmented Generation (RAG) service backed by Azure AI Search, powering AI-assisted features including compensability and coverage determination workflows, document data extraction, photo analysis, and automated notes summarization using Azure OpenAI.
Restoration Industry Sales Estimator GpacRestoration Industry Sales EstimatorCleveland, OH85000–100000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. If you are looking to take the next step in your career to work for a team that is quality focused and well-established within the restoration construction industry, APPLY TODAY!
Director, Environmental Health & Safety (EHS) - Global Barry-Wehmiller Companies IncDirector, Environmental Health & Safety (EHS) - GlobalCuyahoga Falls, OH$140,000–$160,000 / yearBy blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Return-to-work support including coordinating with leaders, team members and people team to develop modified duty or transitional work plans to bring team members back safely and quickly.
Market Conduct Examiner (Health and PBM) RSM US LLPMarket Conduct Examiner (Health and PBM)OHMarket Conduct Examiner (Health and PBM) Risk & Regulatory Consulting, LLC (Regulatory Insurance) Work from home-any US location Position Overview The Market Conduct Examiner will be responsible for performing reviews of major insurance companies operations, marketing, underwriting, mental health parity quantitative and non-quantitative treatment limits, pharmacy benefit management practices, rating, policyholder service, producer licensing, complaint handling and claims handling processes to verify compliance with states insurance statutes and regulations. This includes, but is not limited to, analyzing compliance pertaining to review of pharmacy audits conducted by PBMs, spread pricing, pharmacy reimbursement, dispensing fee requirements, annual reports, contract review, financial review, internal and external appeals, claims processing, and network adequacy.
Office Manager Integrated RestorationOffice ManagerCleveland, OHOur team is committed to exceeding customer expectations, ensuring seamless claims processes, and providing detailed documentation for efficient settlements and complete customer restoration to return properties to pre-loss conditions. The ideal candidate is highly organized with excellent verbal and written communication skills, self-starter and driven, and the ability to implement systems and procedures.
Estimator In Training Gerber Collision & GlassEstimator In TrainingMentor, OH$18–$24 / hourJob Description: The Estimator in Training works closely with our Estimator to learn how to effectively diagnose and prepare all estimates for repair in an accurate, thorough, and profitable manner according to insurance partner and company guidelines. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Collision Estimator Sunnyside ChevroletCollision EstimatorElyria, OhioIf you are interested in joining the BEST team where you can truly have an impact and an opportunity at growing your career, please apply today. The right candidate is someone reliable, self-motivated and strives in providing excellent customer service.
Collision Manager Sunnyside ChevroletCollision ManagerElyria, OhioSunnyside Chevrolet in Elyria has an immediate opening for a qualified Collision Manager The right candidate is someone reliable, self-motivated and strives in providing excellent customer service. If you are interested in joining the BEST team where you can truly have an impact and an opportunity at growing your career, please apply today.
Client Manager - Project Risk OswaldClient Manager - Project RiskCleveland, OhioServes as the primary service contact for OCIP/CCIP clients, identifying risk exposures and designing cost‑effective wrap‑up insurance solutions tailored to project needs. • Coordinates claims activity with brokers, carriers, adjusters, and third‑party administrators; assists with investigations, reporting, reserves, and ongoing claim strategy.
Medical Billing Assistant - Entry Level VitalsearchgroupMedical Billing Assistant - Entry LevelCleveland, OhioThe Medical Billing Assistant will help prepare and review insurance claims, assist with basic billing and coding tasks, update patient and insurance information, and support the administrative workflows that help keep clinical operations running smoothly. This person should be comfortable learning billing and coding processes, communicating with patients professionally, and maintaining accuracy when working with claims, records, and confidential information.
Investigator Ethos Risk ServicesInvestigatorCleveland, OHPart timePrevious Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.