Manage typical and atypical technical product and application requests such as: Locates, reviews, and interprets product information through various sources including but not limited to GAF published literature, code agencies i.e. Underwriters Laboratories, Factory Mutual, and Miami DADE Assembly letters, Wind calculations, Wind Addendums, Technical variances. Technical support will be required for assembly letters, wind calculations, wind addendums, PV solar applications, product design and development, claims and complaints associated with GAF commercial products and applications, as well as future strategic initiatives.