west hartford, CT30+ days ago
This position owns the following, in addition to other responsibilities as the role evolves: Vision, planning and execution to create a best in class claims organization Recruiting, direction, leadership, development and management of all claim's personnel, including, establishing and monitoring authority levels, making claim assignments and approving payments and reserve requests Direction, leadership, and development of the department's internal quality audit process to ensure compliance of best claim practices, processes and procedures Develop and implement policies and procedures which meet the needs of the company, customers, regulatory requirement, and audit controls. Developing and maintaining claim/ legal resources to include attorneys, adjusters and expert witnesses and related responsibilities to include internal and external litigation guidelines, panel counsel and litigated claim outcomes Collaboration with multiple departments to ensure sound reserving practices are in place and maintained Round Table Discussions in accordance with department best practices Ensuring compliance requirements are met through Large Loss Reporting to the WRB organization and reinsurers.