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In this role, youll assist clients with their insurance needs, answer questions, process updates, and help ensure each customer has a positive experience. If youre a clear communicator, enjoy helping people, and want a stable role with a communityfocused company, we encourage you to consider this opportunity.

HOUR

Welcome to United Group Insurance. Were a local team serving the Red Oak community, focused on providing reliable coverage and dependable support to our clients.Were looking for a Customer Service Representative to join our office. In this role, youll assist clients with their insurance needs, answer questions, process updates, and help ensure each customer has a positive experience. If youre a clear communicator, enjoy helping people, and want a stable role with a communityfocused company, we encourage you to consider this opportunity.Salary Range: $20.00 - $25.00 per hour BenefitsHourly Base Salary Based on ExperiencePaid Time Off (PTO)Health InsuranceDental InsuranceDisability InsuranceMon-Fri ScheduleRetirement Plan Responsibilities Respond to customer inquiries via phone, email, and in-person with professionalism and clarity.Provide accurate information about our insurance products and services.Assist customers with policy changes, claims processing, and general account management.Resolve customer issues efficiently and effectively, ensuring a positive experience.Maintain detailed and accurate customer records.Collaborate with team members to achieve departmental goals.Identify opportunities to offer additional support or solutions to customers. Requirements High school diploma or equivalent.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Proficiency with basic computer applications and data entry.A friendly and patient demeanor.Ability to work effectively both independently and as part of a team.Previous customer service experience is a plus.

United Group Insurance

Customer Service Representative

Claims Processing

Communication Skills

Customer Support/Service

Dental Insurance

Detail Oriented

Insurance

Presentation/Verbal Skills

Problem Solving Skills

Resolve Customer Issues

Retirement Plan

Sales Management

Writing Skills

IdealTraits

Welcome to United Group Insurance, where we believe in fostering genuine relationships and providing exceptional service right here in Red Oak, Iowa. As our Commercial Lines Account Manager, you'll be the trusted advisor for our business clients, ensuring they have the right protection to thrive.

YEAR

Welcome to United Group Insurance, where we believe in fostering genuine relationships and providing exceptional service right here in Red Oak, Iowa. We're not just another insurance agency; we're a dedicated team committed to protecting the businesses that form the backbone of our community. Imagine a workplace where your contributions are truly valued, and you have the opportunity to make a real difference for local entrepreneurs. As our Commercial Lines Account Manager, you'll be the trusted advisor for our business clients, ensuring they have the right protection to thrive. You'll guide them through complex insurance needs, build lasting partnerships, and play a crucial role in their success. If you're passionate about helping businesses grow and are looking for a rewarding career in a supportive, local environment, we invite you to explore this exciting opportunity with us. Join our team and become an essential part of the United Group Insurance family.Salary Range: $55000.00 - $75000.00 per year BenefitsAnnual Base Salary Based on ExperiencePaid Time Off (PTO)Health InsuranceDental InsuranceLife InsuranceDisability InsuranceRetirement Plan Responsibilities Serve as the primary point of contact for a portfolio of commercial insurance clients.Review and analyze client insurance needs, recommending appropriate coverage solutions.Process policy renewals, endorsements, and certificates of insurance accurately and efficiently.Assist clients with claims inquiries and facilitate the claims process.Build and maintain strong, long-term relationships with clients and insurance carriers.Identify opportunities for account rounding and cross-selling relevant products.Stay updated on industry trends and changes in insurance regulations. Requirements Active Iowa Property & Casualty License Strong understanding of commercial insurance policies and coverages.Excellent communication and interpersonal skills.Proficiency in agency management systems and Microsoft Office Suite.Detail-oriented with strong organizational abilities.

Commercial Lines Account Manager

Business Growth

Cross-Selling

Customer Relations

Customer/Client Research

Insurance Documentation

Insurance Sales

Interpersonal Skills

Microsoft Office

OTHER

FEED

As the Customer Order Coordinator for Independent Upfitter (An Aebi Schmidt Brand) you will be responsible for managing the full lifecycle of customer orders, including order entry, parts ordering, purchase order submission, invoicing, and ongoing updates throughout the build process. Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers.

Customer Order Coordinator | Independent Truck Upfitters | Oakland, IA Regular Employee | Salary Non-Exempt What you'll do: As the Customer Order Coordinator for Independent Upfitter (An Aebi Schmidt Brand) you will be responsible for managing the full lifecycle of customer orders, including order entry, parts ordering, purchase order submission, invoicing, and ongoing updates throughout the build process. The role responds to customer requests and serves as the primary point of contact for select customers, handling all aspects of their orders from start to finish. Core Responsibilities: <ul><li>Accurately and efficiently track and monitor order status and milestones in ERP systems(s)</li><li>Respond promptly, accurately and professionally to customer inquires</li><li>Order parts using on - line parts manuals, engineering prints, and photographs</li><li>Expedite and follow-up on customer orders</li><li>Coordinate with buyer for special part purchases</li><li>Prepare parts sales quotes</li><li>Process warranty claims, setup warranty codes and determine appropriate code for the claim</li><li>Deny inappropriate warranty claims</li><li>Locate appropriate service center and coordinate repair of truck</li><li>Communicate issue to Technical Engineering support for solution</li><li>Determine and enter vendor chargeback</li><li>Negotiate and reduce invoices</li><li>Communicate warranty concerns to Manufacturing, Engineering, and Sales</li><li>Support warranty meetings with Manufacturing to communicate top warranty issues</li></ul>What you need to be successful: <ul><li>HS Diploma or GED required (Bachelor's or Associate degree preferred)</li><li>Strong customer service skills</li><li>Good communication and organizational skills</li><li>Proficient with MS Office applications</li></ul> Why The Shyft Group? Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally.<ul><li>Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan</li><li>Financial Security: 401(k) with match, Disability, Life Insurance</li><li>Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care</li></ul> At The Shyft Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference! Who we are: The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands- Utilimaster®, Blue Arc™, Royal® Truck Body, DuraMag®, Magnum®, Strobes-R-Us®, Spartan® RV Chassis, Red Diamond™, Builtmore™, and Independent Truck Upfitters™- are powered by 3,000+ team members across the U.S. and Canada. Backed by 50 years of innovation and a supportive, entrepreneurial culture, we're leading the way in electrification and proudly ranked among Fortune's 100 Fastest Growing Companies. Equal Employment Opportunity (EEO) The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com. The Shyft Group is an E-Verify Employer Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.

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Claims Jobs in Jefferson, IL

Customer Service Representative United Group Insurance

Commercial Lines Account Manager United Group Insurance

Customer Order Coordinator Shyft Group

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