Customer Experience & Service Transformation Management Advisory Consultant Accenture PlcCustomer Experience & Service Transformation Management Advisory ConsultantCleveland, OHYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Clinical Data AMS Sr. Consultant DeloitteClinical Data AMS Sr. ConsultantCleveland, OH$120,200–$140,000 / yearThis role owns the health, stability, and compliance posture of a suite of clinical and regulatory R&D platforms - including Axway Secure Transport (ST), eClinical Elluminate, Eclipse (medical coding), and EAST - across the full engagement lifecycle: implementation, configuration, validation, and steady-state managed services. The team operates at the intersection of IT infrastructure, clinical operations, and quality/regulatory compliance, partnering closely with global business and technology stakeholders to support end-to-end clinical trial data lifecycles from data capture and coding through statistical analysis and submission-ready outputs.
Business Strategy Senior Consultant DeloitteBusiness Strategy Senior ConsultantCleveland, OH$128,000–$252,500 / yearoversee the detailed, quantitative analysis work associated with developing meaningful insights to address our clients' biggest challenges which include helping clients increase revenues, decreasing costs, accelerating cash flow, improving margin and operational workflows by addressing people, processes, and technology across every aspect of the project lifecycle. The team advises on growth strategy, portfolio strategy, market positioning, business model innovation, and strategic planning, using data-driven insights to shape strategy and define the business models, operating models, and capabilities needed to deliver it.
Customer Experience Management Consultant, Qualtrics Deloitte Touche Tohmatsu LtdCustomer Experience Management Consultant, QualtricsCleveland, OH$84,400–$155,400 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Payments Banking Consultant Accenture PlcPayments Banking ConsultantCleveland, OHIn Strategy & Consulting we work with C-suite executives, leaders, and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale.
Lead Claim Examiner I Amtrust Financial Services IncLead Claim Examiner IScottsdale, AZ$66,900–$93,000 / yearCommunicates with internal managed care and medical resources to ensure coordination with medical providers, injured workers and employers in developing return to work strategies and treatment plans. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
Consumer Coach - Digital Fraud Claims Bank of AmericaConsumer Coach - Digital Fraud ClaimsPhoenix, ArizonaKey responsibilities include working closely with employees to identify strengths and opportunities for improvement, building proficiency, and acting as a subject matter expert resource for teammates. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
Healthcare Claims Business Analyst InfoMC IncHealthcare Claims Business AnalystPhoenix, AZlibrary":"fa-solid"},"toggle":"burger"}' data-widget_type="nav-menu.default">. Health Systems/Community Based Networks.
NewEDI Technical Analyst (Claims) - Hybrid HJ StaffingEDI Technical Analyst (Claims) - HybridPhoenix, AZRemoteThe ideal candidate combines strong analytical skills, EDI expertise, SQL proficiency, healthcare systems knowledge, and direct experience supporting payer platforms like QNXT to drive operational efficiency and data integrity. In this role, you will partner with business and technical teams to troubleshoot production issues, develop technical documentation, create data mappings, and ensure successful data exchange between trading partners.
Claim Examiner IFG CompaniesClaim ExaminerScottsdale, AZ$80,000–$100,000 / yearThe primary role of the Claim Examiner ("CE") is to investigate, evaluate, negotiate and settle injury/damage claims in a fair and timely manner across multiple jurisdictions while applying policy coverage considerations and applicable laws and regulations. It combines a specialty-carrier focus with long-term stability and thinking, while promoting a culture of underwriting rigor, collaboration, strategic thinking, superior technology and strong producer partnerships.
Claim Examiner Associate - Scottsdale AmTrust Financial Services, Inc.Claim Examiner Associate - ScottsdaleScottsdale, ArizonaFull timeOverview: AmTrust is a major player in the commercial P&C market and the third largest workers' compensation provider in the U.S. Our small business insurance product suite continues to expand with Cyber, BOP, Employment Practices Liability Insurance (EPLI), Package and other core coverages and capabilities, including more middle-market and large accounts. Exposed to facets like Underwriting, Loss Control, Managed Care, and SIU, Claims opens diverse career paths with technical and leadership growth—perfect for making an impact and building a lasting career.
Claim Examiner Associate Scottsdale Amtrust Financial Services IncClaim Examiner Associate ScottsdaleScottsdale, AZAmTrust is a major player in the commercial P&C market and the third largest workers'' compensation provider in the U.S. Our small business insurance product suite continues to expand with Cyber, BOP, Employment Practices Liability Insurance (EPLI), Package and other core coverages and capabilities, including more middle-market and large accounts. Exposed to facets like Underwriting, Loss Control, Managed Care, and SIU, Claims opens diverse career paths with technical and leadership growth-perfect for making an impact and building a lasting career.
Auto Claim Owner - Kansas City, KS • Oklahoma City, OK • Caledonia, MI • Phoenix, AZ • St. Louis, MO Farmers Group, Inc.Auto Claim Owner - Kansas City, KS • Oklahoma City, OK • Caledonia, MI • Phoenix, AZ • St. Louis, MOPhoenix, AZUtilizes working knowledge and skills developed through formal training to investigate, confirm coverage, determine liability, establish damages, and negotiate settlements of auto claims, which includes single and multi-vehicle losses with basic coverage and moderate complexity of liability. Proactively investigates and determines coverage for Auto policy claims with coverage issues requiring in-depth investigation including but not limited to if the policy is out of force for the date of loss, unlisted or permissive drivers, excluded drivers, vehicles not on the policy, rideshare involvement, material misrepresentation issues, and new business investigations.
Multi-Line Claim Representative I CCMSIMulti-Line Claim Representative IScottsdale, Arizona$45,000–$60,000 / yearAt CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations.
Claim Representative, Medical Only Senior CCMSIClaim Representative, Medical Only SeniorPhoenix, Arizona$50,000–$65,000 / yearResponsibilities: When we hire claim reps at CCMSI, we look for detail oriented professionals who understand that every task supports a real person’s claim experience, value accuracy and responsiveness, and contribute to the team’s success through organization, collaboration, and a strong commitment to service. At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
Workers' Compensation Claim Consultant CCMSIWorkers' Compensation Claim ConsultantScottsdale, Arizona$65,000–$80,000 / yearAt CCMSI, our Workers’ Compensation Adjusters are trusted problem-solvers who combine empathy, critical thinking, and claims expertise to deliver fair outcomes for injured workers while providing exceptional service to our clients. In this role, you will be assigned to a single dedicated client account , allowing you to build strong partnerships, gain in-depth knowledge of the client's program and culture, and deliver exceptional, consistent claim management services.
Claim Benefit Specialist CVS Health CorpClaim Benefit SpecialistAZ$17–$28.46 / hourAnalyzes claims data and generate reports to identify trends, patterns, or areas for improvement to help inform process enhancements, policy changes, or training needs within the claims processing department. Documents claim information in the company system, assigning appropriate codes, modifiers, and other necessary data elements to ensure accurate tracking, reporting, and processing of claims.
ESIS Claim Representative, WC Chubb LtdESIS Claim Representative, WCPhoenix, AZ$62,700–$83,000 / yearThe company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services.
Senior Property Claim Examiner Chubb LtdSenior Property Claim ExaminerPhoenix, AZTechnology Fluency and Digital Mindset: Demonstrates strong technological aptitude and the ability to effectively use virtual scoping and AI tools to validate scope, assess damages, and develop accurate estimates, to support efficient and thorough claim handling. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Senior Property Claim Specialist Chubb LtdSenior Property Claim SpecialistPhoenix, AZTechnology Fluency and Digital Mindset: Demonstrates strong technological aptitude and the ability to effectively use virtual scoping and AI tools to validate scope, assess damages, and develop accurate estimates, to support efficient and thorough claim handling. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.