Physical/Mental Abilities: Mobility - Frequent sitting for long periods of time while operating a keyboard; occasional standing and walking for long periods of time; Lifting - Occasional lifting of 10 pounds or less; Vision - Constant use of overall visual capabilities; ability to read and produce printed material and information displayed on a visual display terminal; Dexterity - Frequent holding, grasping, repetitive motion and writing; Hearing/Talking - Constant hearing and talking of normal speech, frequently over noise, in person by telephone, and in group settings; Special Requirements - May require weekend or evening work; Emotional/Psychological - Constant concentration and decision making; frequent public contact; occasional to moderate working alone, and traveling; Environmental Conditions - Occasional to frequent exposure to noise, outdoor conditions and; Working Conditions - Typically moderately quiet but may be loud at times. Knowledge of: Principles of claims, insurance, or risk/loss control; Basic statistical concepts and methods; Workers' compensation insurance principles, laws and regulations; Medical terminology; Applicable state and federal laws; File management processes and procedures; Business computer user applications particularly as related to statistical analysis and data management; Principles and practices of risk management, risk transfer and asset protection programs relating to general and financial liability protection; Requirements and techniques for developing, implementing and administering self-insurance plans; Policies and procedures regarding insurance processing and control; Administrative principles and methods, including goal setting, program development and implementation, budgeting, and employee supervision; Principles and practices of loss control and risk management, asset protection, and insurance administration including laws of tort and municipal liability law; and.