NewInsurance Claims Supervisor (Voluntary Benefits) ManhattanLife Assurance Company of AmericaInsurance Claims Supervisor (Voluntary Benefits)De Pere, WIWhile performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. Your objective will be to ensure this department reviews all claims accurately, promptly, and thoroughly while also determining the action steps that your team needs to take to provide an industry-leading customer experience for our claimants.
Senior Quality Manager JobotSenior Quality ManagerBeloit, WI$110,000–$130,000 / yearThe Senior Quality Manager will have the ability to shape and strengthen the company’s Quality Management System, build a proactive quality culture, develop the quality team, and partner cross-functionally to improve manufacturing performance, supplier quality, customer satisfaction, and overall operational excellence. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewWorkers Compensation Manager CNH IndustrialWorkers Compensation ManagerWaterford, WI$105,750–$155,100This position is part of the North America treasury team and will partner with various internal and external functions to implement process improvements and initiatives to improve Workers’ Compensation claim management with a focus on programs to support the prevention of workplace injury and illness. Develops and implements WC claims management strategy in coordination with Transitional Duty Program for operations in multi-states, including union and non-union sites .
NewState Manager-Nonstandard Auto Insurance Sentry InsuranceState Manager-Nonstandard Auto InsuranceMadison, WISuperior leadership, problem solving, and analytical skills with proven ability to effectively communicate, develop relationships, and make data driven decisions. Collaborate with business partners throughout the organization to initiate, prioritize, and drive changes to systems, business practices, and/or product offerings, applying sound analysis and logic.
NewRestaurant Manager - Immediate Opening Chili'sRestaurant Manager - Immediate OpeningGreen Bay, WI$64,000–$69,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager Chili'sRestaurant ManagerWest Milwaukee, WI$64,000–$69,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Quarterly Bonus Available Chili'sRestaurant Manager - Quarterly Bonus AvailableWest Milwaukee, WI$64,000–$69,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewKohler Restaurant Manager - Chili's Chili'sKohler Restaurant Manager - Chili'sSheboygan Falls, WI$64,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Now Hiring Chili'sRestaurant Manager - Now HiringWest Milwaukee, WI$64,000–$69,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Team Lead Chili'sRestaurant Manager - Team LeadGreen Bay, WI$64,000–$69,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewGreen Bay Restaurant Manager - Chili's Chili'sGreen Bay Restaurant Manager - Chili'sGreen Bay, WI$64,000–$69,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewMilwaukee Restaurant Manager - Chili's Chili'sMilwaukee Restaurant Manager - Chili'sWest Milwaukee, WI$64,000–$69,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
Road Service Advisor Marten Transport, Ltd.Road Service AdvisorMondovi, WIPURPOSE: To insure optimum customer service by efficient and cost-effective handling of maintenance issue of trucks and trailers away from the terminals. RELATIONSHIPS: Daily interactions with drivers, vendors, service managers and all levels of Management.
NewCommercial Lines Underwriter Steffens Insurance GroupCommercial Lines UnderwriterMilwaukee, WI$65,000–$83,000 / yearMaintain complete, accurate account records in the agency management system — every activity logged, every document filed, every follow-up tickled so nothing falls through and the next person who opens the account knows exactly where things stand. We handle the complexity most small-market agencies hand off — full commercial and personal lines P&C through SIG, combined with sophisticated financial planning through V3 Financial, for clients who’ve been with us long enough to refer their kids.
NewHuman Resource Generalist (Fall River, WI) Metalcraft of MayvilleHuman Resource Generalist (Fall River, WI)Fall River, WI$7.24–$7.25 / hourResponsible for maintaining HRIS systems, employee relations, recruitment, communicating information, building relationships, navigating investigations and difficult conversations, and providing the best level of customer service that we can for our employees and managers. Reporting to the Director of Human Resources, the Human Resource Generalist is primarily responsible for various Human Resources functions of our FALL RIVER, WISCONSIN location.
NewChannel Marketing Analyst, Trade KOHLERChannel Marketing Analyst, TradeKohler, WI$60,000–$72,000 / yearSee Kohler Terms & Conditions at https://www.kohlercompany.com/legal/ and Privacy Policy at https://www.kohlercompany.com/privacy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Fluency in Excel, PowerBI, Salesforce, and PowerPoint is a must, as are excellent oral and written communication skills, and the ability to communicate with leadership confidently and succinctly.
NewTPA Claims Account Manager Cottingham & ButlerTPA Claims Account ManagerMadison, WIWe are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general liability, and/or workers' compensation programs. This role serves as the key liaison between clients and internal claims teams, ensuring service excellence, operational efficiency, and strong program outcomes throughout the lifecycle of each account.
Claims Manager OPERATING ENGINEERS LOCAL 139 HEALTH FUNDClaims ManagerPewaukee, WIThe Claims Manager is responsible for supervising, coordinating, and implementing a wide range of departmental projects and programs, as well as overseeing the day-to-day operations of the Claims Department. • Develop individualized training plans to ensure employees have the expertise required for their roles; provide ongoing coaching and guidance.
Senior Manager, Claims Sun Life Financial IncSenior Manager, ClaimsMilwaukee, WI$72,500–$108,800 / yearThe Senior Manager, Life & Disability Claims is part of the Claims Management Team and is responsible for the successful management of the day-to-day operations of our Long Term Disability claims team, as well as fostering client relations and ensuring the accurate risk management of disability claims. What you will do: Leads, manages, hires, trains, retains and motivates a team of claims professionals capable of and committed to providing exceptional service to clients, claimants and internal DRMS partners.
NewClaims Account Manager CBCSClaims Account ManagerMadison, WIWe are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general liability, and/or workers' compensation programs. This role serves as the key liaison between clients and internal claims teams, ensuring service excellence, operational efficiency, and strong program outcomes throughout the lifecycle of each account.
Senior Manager, Stop Loss & Health Claims Sun Life Financial IncSenior Manager, Stop Loss & Health ClaimsMilwaukee, WI$68,200–$102,300 / yearThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
Senior Manager, Insurance and Claims Advocacy Sun Life Financial IncSenior Manager, Insurance and Claims AdvocacyMilwaukee, WI$76,200–$114,300 / yearThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
Construction Claims Project Manager PuroClean of BurlingtonConstruction Claims Project ManagerBurlington, WIPuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Assistant Manager, Claims Sedgwick Claims Management Services, Inc.Assistant Manager, ClaimsTelecommuter WI, WISkills: excellent oral and written communication, including presentation skills, PC literate, including Microsoft Office products, leadership/management skills. Education & Licensing: Eight (8) years of claims management experience or equivalent combination of experience and education required to include one (1) year supervisory experience.
Safety & Compliance Claims Supervisor Kaiser Transport IncSafety & Compliance Claims SupervisorMilton, WIWorking under the direction of the Safety & Compliance Department Manager, this position plays a key role in protecting the company from financial risk, ensuring regulatory compliance, and maintaining strong customer relationships. Kaiser Transport, Inc. is a leading open-deck LTL transportation company specializing in the movement of machinery, equipment, and commodities.
Senior Manager, Inbound Logistics and Supply Chain Claims Burlington Stores IncSenior Manager, Inbound Logistics and Supply Chain ClaimsWauwatosa, WI$95,000–$125,000 / yearThe Senior Manager will play a vital role in advancing a strategic plan aimed at: driving cost savings opportunities through improved load utilization, improving speed-to-market through strategic mode conversion, and optimizing transportation service levels. The Senior Manager of Inbound Logistics and Freight Claims will be responsible for providing strategic leadership to both Domestic Inbound Logistics, as well as the Supply Chain Claims functions.
Property & Casualty Insurance Claims Operations Consultant, Manager PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, ManagerMilwaukee, WI$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.
Workers Compensation Claims Supervisor - WI/IA GallagherWorkers Compensation Claims Supervisor - WI/IAWaukesha, WisconsinRemote
Claims Examiner II, Lawyers and Financial Advisors Markel Group IncClaims Examiner II, Lawyers and Financial AdvisorsMilwaukee, WIThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims; assist Company claims vendor management, disbursement and legal collections teams with defense counsel, bill payment and collection issues.
Sr. Claim Manager, Third Party Litigation (Hybrid: Madison, WI/Waverly, IA) TruStage Financial Group IncSr. Claim Manager, Third Party Litigation (Hybrid: Madison, WI/Waverly, IA)Madison, WI$104,200–$156,300 / yearWe will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when "life happens," you can focus on what's most important. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.
Customer Claim Manager (m/f/x) Liebherr-International AGCustomer Claim Manager (m/f/x)Kaukauna, WIYou act as the main communication partner for our internal customers at sister plants as well as for external customers in the field of diesel engines and hydraulic products, handling complaints and warranty claims. You organize and monitor modification and retrofit actions at customer sites (warehouse and field), as well as regular customer meetings with sister plants and external customers.
Claims Representative II - REMOTE Ryder System IncClaims Representative II - REMOTEMadison, WIRemoteCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Claims Analyst - REMOTE Ryder System IncClaims Analyst - REMOTEMadison, WIRemoteCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Supervisor, Claims Admin TriWest Healthcare AllianceSupervisor, Claims AdminMilwaukee, WIRemoteFull timeThe Supervisor, Claims Administration interacts and collaborates frequently with beneficiaries, Veterans, providers, sub-contractors, the Government, and internal business partners to resolve issues, respond to inquiries, and improve processes. Organizational Skills: Ability to organize people or tasks, adjusts to priorities, learns systems within time constraints and with available resources; detail-oriented.
Claims Support Specialist M3 Insurance Solutions IncClaims Support SpecialistEau Claire, WIAs a Claims Support Specialist at M3 Insurance, youll play a vital role in supporting our P&C Risk Management team by managing claims activity, coordinating with clients and carriers, and ensuring seamless day-to-day operations. M3 is building a culture focused on learning and progression, where M3ers are empowered by education, inclusive conversations, and real action that supports the future we envision.
Claims Coordinator I - REMOTE Ryder System IncClaims Coordinator I - REMOTEMadison, WIRemoteCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
Sr. Claims Coordinator U.S. Venture IncSr. Claims CoordinatorAppleton, WIAs a Senior Claims Coordinator with U.S. Venture, you will support the daily claims activities of the Safety team by managing assigned claims and coordinating with third party administrators (TPAs), insurance carriers, Legal, and vendors. Coordinate and oversee auto, general liability, property damage, and workers' compensation claims administered by third‑party administrators (TPAs), ensuring adherence to company guidelines and service expectations.
Associate Director, Stop Loss Claims Support and Development Sun Life Financial IncAssociate Director, Stop Loss Claims Support and DevelopmentMilwaukee, WI$101,000–$151,500 / yearThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. You will be accountable for all aspects of the Stop Loss Quality Program, ensuring superior customer service for internal and external clients while overseeing functional training programs within Stop Loss Operations.
Property Field Claims Adjuster (Milwaukee, WI) American Family Insurance GroupProperty Field Claims Adjuster (Milwaukee, WI)Milwaukee, WI$57,000–$94,000 / yearInvestigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
Claims Representative I West Bend Insurance CompanyClaims Representative IWest Bend, WisconsinRemote$24–$28 / hour
Claims Team Lead, Auto Sedgwick Claims Management Services, Inc.Claims Team Lead, AutoTelecommuter, WIPRIMARY PURPOSE OF THE ROLE: To supervise the operation of multiple teams of examiners and technical staff for liability claims for clients; to monitor colleagues' workloads, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims. Skills & knowledge: thorough knowledge of claims management processes and procedures for multiple product lines, excellent oral and written communication, including presentation skills, PC literate, including Microsoft Office products, leadership/management skills, analytical and interpretive skills, ability to work in a team environment, and the ability to meet or exceed Performance Competencies.
Claims Team Lead | Commercial Trucking | Remote Sedgwick Claims Management Services, Inc.Claims Team Lead | Commercial Trucking | RemoteTelecommuter, WIRemotePRIMARY PURPOSE OF THE ROLE: To supervise the operation of multiple teams of examiners and technical staff for liability claims for clients; to monitor colleagues' workloads, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims. Skills: thorough knowledge of claims management processes and procedures for multiple product lines, excellent oral and written communication, including presentation skills, PC literate, including, Microsoft Office products, and leadership/management skills.
PROPERTY CLAIMS ADJUSTER - INSPECTOR Grinnell Mutual ReinsurancePROPERTY CLAIMS ADJUSTER - INSPECTORMadison, Wisconsin$50,997.68–$88,395.96 / yearWhile performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The incumbent occasionally works with all levels of employees in the home office including management, in-house counsel, property appraisers, special investigators, underwriters, finance, and support units.
Claims Analyst II Acrisure LLCClaims Analyst IIMiddleton, WI$60,000–$71,050 / yearMaking a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.
Field Claims Representative Solera Holdings LLCField Claims RepresentativeWIOur 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. Strong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff.
Workers Compensation Claims Representative West Bend Insurance CompanyWorkers Compensation Claims RepresentativeWest Bend, WIRemote$55,000–$86,000 / yearWest Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
Claims Adjuster II Snap OnClaims Adjuster IIKenosha, WisconsinResponsible for handling all aspects of claims administration for all property and casualty claims, coordinating claims to closure for the company and franchise network worldwide with minimal supervision. For property and franchisee inventory claims, investigate, evaluate damages, and negotiate settlements directly with Snap-on franchisees and Insurance carriers.
Claims Adjuster I Snap OnClaims Adjuster IKenosha, WisconsinResponsible for handling all aspects of claims administration for all property and casualty claims, coordinating claims to closure for the company and franchise network worldwide with minimal supervision. For property and franchisee inventory claims, investigate, evaluate damages, and negotiate settlements directly with Snap-on franchisees and Insurance carriers.
Claims Examiner II - Marine Personal Lines Markel Group IncClaims Examiner II - Marine Personal LinesMilwaukee, WIThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Provides timely service throughout the life cycle of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures.
Claims Examiner II Markel Group IncClaims Examiner IIMilwaukee, WIThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Provides timely service throughout the life cycle of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures.