Provide clear direction and alignment on MVC KPI’s and facilitate internal communication with all relevant cross-functional departments (Lab Operations, Customer Service, IT, Marketing etc.); Lead monthly operational business reviews with MVC partner; identify opportunities and plans to improve end-to-end customer journey and to increase ECP Provider access to ZEISS products. Account Manager will support Sales team to increase CZV revenue, volume, profit and share of wallet by developing annual business plan, promotional programs and insurance formulary placement for CZV products, that meet the needs of both the MVC key account and CZV, in alignment with Sales Leadership.