UNKNOWN

ADAPTED_NOW

In this role, youll assist clients with their insurance needs, answer questions, process updates, and help ensure each customer has a positive experience. If youre a clear communicator, enjoy helping people, and want a stable role with a communityfocused company, we encourage you to consider this opportunity.

HOUR

Welcome to United Group Insurance. Were a local team serving the Red Oak community, focused on providing reliable coverage and dependable support to our clients.Were looking for a Customer Service Representative to join our office. In this role, youll assist clients with their insurance needs, answer questions, process updates, and help ensure each customer has a positive experience. If youre a clear communicator, enjoy helping people, and want a stable role with a communityfocused company, we encourage you to consider this opportunity.Salary Range: $20.00 - $25.00 per hour BenefitsHourly Base Salary Based on ExperiencePaid Time Off (PTO)Health InsuranceDental InsuranceDisability InsuranceMon-Fri ScheduleRetirement Plan Responsibilities Respond to customer inquiries via phone, email, and in-person with professionalism and clarity.Provide accurate information about our insurance products and services.Assist customers with policy changes, claims processing, and general account management.Resolve customer issues efficiently and effectively, ensuring a positive experience.Maintain detailed and accurate customer records.Collaborate with team members to achieve departmental goals.Identify opportunities to offer additional support or solutions to customers. Requirements High school diploma or equivalent.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Proficiency with basic computer applications and data entry.A friendly and patient demeanor.Ability to work effectively both independently and as part of a team.Previous customer service experience is a plus.

United Group Insurance

Customer Service Representative

Claims Processing

Communication Skills

Customer Support/Service

Dental Insurance

Detail Oriented

Insurance

Presentation/Verbal Skills

Problem Solving Skills

Resolve Customer Issues

Retirement Plan

Sales Management

Writing Skills

IdealTraits

FEED

This position plays a key role in maintaining organized order flow while delivering high-level customer service support to internal teams and external customers. Provide professional customer service by receiving inbound calls and assisting customers with orders, returns, shipments, and warranty requests.

Customer Service / Sales Coordinator  Harlan, IA Location:Harlan, IA Schedule: MondayFriday | 1st Shift Pay: Up to $21/hr Advance Services, Inc. is hiring for a Customer Service / Sales Coordinator position in Harlan, IA! This opportunity is with a diversified, global leader in process equipment and engineered technologies that sustainably feed, fuel, and build a better world. If you enjoy problem-solving, working with customers, and coordinating orders in a fast-paced office environment, this could be the opportunity for you. <hr/>What You Will Do:<ul><li> Provide professional customer service by receiving inbound calls and assisting customers with orders, returns, shipments, and warranty requests </li><li> Enter customer orders into the system and review prior orders to validate accuracy </li><li> Coordinate orders and quotes with outside sales representatives </li><li> Process Return Goods Authorizations (RGA) for warranty items, incorrect shipments, or returns for credit </li><li> Gather specifications and pricing information to prepare accurate quotations </li><li> Review order specifications to ensure compliance with manufacturing requirements </li><li> Coordinate warranty claims with Engineering for review and resolution </li><li> Make outbound calls within assigned territories to follow up on inquiries and support sales growth </li><li> Solicit freight quotes and return customer calls promptly </li><li> Handle customer complaints professionally and deliver strong customer service solutions </li></ul> This position plays a key role in maintaining organized order flow while delivering high-level customer service support to internal teams and external customers. <hr/>Why Work With Advance Services, Inc.?<ul><li> Weekly Pay  Every Friday </li><li> Paid, Hands-On Training </li><li> Referral Bonuses  Extra earning potential </li><li> No Fees  Applying is always FREE </li><li> Opportunity for advancement </li><li> Health Benefits & PTO options </li></ul> Advance Services is your employment specialist  connecting great people with great companies. <hr/>How to Apply Apply online today or visit us at: Advance Services, Inc. 
308 Chestnut Street 
Atlantic, IA 50022 
Call or text (712) 243-1772 <hr/> Advance Services, Inc. is an Equal Opportunity Employer. 
#careers 
#harlan 
#job

Advance Services

Customer Service

Alternative Fuels

Cargo/Freight

Customer Service Tools

Field Sales

Maintain Compliance

Manufacturing Requirements

Order Processing

Organizational Skills

Pricing

Process Engineering

Revenue Growth

Sales

Sales Support

Shipping/Receiving

HaleyMarketing

The Director of Patient Financial Services provides operational leadership for key revenue cycle functions, including billing, claims processing, payer follow-up, accounts receivable (AR), payment posting, self-pay management, and collections strategy, as well as patient financial services. Our revenue cycle is intentionally designed with dedicated leadership across front-end, mid-cycle, and back-end functions, allowing this role to focus on what matters most: driving performance, strengthening processes, and leading a high-performing team.

<div> Director of Patient Financial Services Cass Health is seeking a Director of Patient Financial Services (PFS) to lead back-end revenue cycle operations within a highly structured, team-based revenue cycle model. This role reports directly to the CFO and is responsible for driving performance across billing, accounts receivable, payment posting, and patient financial services while supporting a strong, patient-centered financial experience. The Director of Patient Financial Services provides operational leadership for key revenue cycle functions, including billing, claims processing, payer follow-up, accounts receivable (AR), payment posting, self-pay management, and collections strategy, as well as patient financial services. This role ensures that services are converted into accurate, timely reimbursement while maintaining compliance with payer and regulatory requirements and delivering a clear, compassionate financial experience for patients. Key Responsibilities <ul><li> </li><li>Provide leadership and oversight for billing, claims follow-up, AR management, payment posting, patient accounts, and financial counseling teams</li><li> </li><li>Monitor and improve key performance indicators, including AR days, denial rates, clean claim rates, cash collections, and self-pay collection performance</li><li> </li><li>Ensure timely, accurate claim submission and efficient resolution of edits, rejections, and denials</li><li> </li><li>Oversee payer follow-up activities and escalate systemic reimbursement issues</li><li> </li><li>Partner with Revenue Integrity to reduce denials and improve first-pass yield</li><li> </li><li>Ensure accurate payment posting, contractual adjustments, and reconciliation processes</li><li> </li><li>Collaborate with Finance and Accounting on cash reconciliation, month-end close, and audit readiness</li><li> </li><li>Oversee patient balances, including statements, payment plans, financial assistance, refunds, and in-house early-out and bad debt collection processes</li><li> </li><li>Lead and optimize self-pay AR and collections performance, including patient responsibility workflows, payment strategies, and staff performance</li><li> </li><li>Establish and monitor performance metrics related to self-pay collections, aging, and recovery rates, identifying opportunities for improvement</li><li> </li><li>Ensure a balanced approach to collections that supports both financial stewardship and a positive patient financial experience</li><li> </li><li>Develop and optimize strategies for self-pay AR, patient responsibility, and collection agency/vendor performance</li><li> </li><li>Ensure compliance with regulatory requirements, including financial assistance policies and the No Surprises Act</li><li> </li><li>Support a patient-centered financial experience through clear communication and compassionate service</li><li> </li><li>Partner with Patient Access and Revenue Integrity to reduce front-end and mid-cycle errors impacting reimbursement</li><li> </li><li>Utilize data and reporting to identify trends, improve workflows, and drive operational performance</li><li> </li></ul> Qualifications <ul><li> </li><li>Bachelor’s degree in Healthcare Administration, Business, Finance, or related field required; relevant experience may be considered in lieu of formal education</li><li> </li><li>Demonstrated leadership experience, with the ability to manage teams, oversee complex workflows, and drive measurable performance improvement</li><li> </li><li>Experience in healthcare revenue cycle operations (billing, claims management, accounts receivable, or related functions) preferred; candidates with strong leadership and operational experience in other industries will also be considered</li><li> </li><li>Experience in a Critical Access Hospital (CAH) and/or Rural Health Clinic (RHC) setting preferred, including familiarity with applicable reimbursement methodologies and regulatory requirements</li><li> </li><li>Certified Revenue Cycle Representative (CRCR) required within one year of employment</li><li> </li><li>Understanding of revenue cycle concepts, financial operations, or reimbursement processes.</li><li> </li><li>Working knowledge of medical terminology, CPT, HCPCS, and ICD-10 coding systems preferred</li><li> </li><li>Strong analytical, communication, and problem-solving skills</li><li> </li><li>High level of professionalism, integrity, and attention to detail</li><li> </li></ul> Why Join Cass Health Cass Health offers a unique opportunity to lead within a well-structured, highly supported revenue cycle environment—something not commonly found in organizations of our size. Our revenue cycle is intentionally designed with dedicated leadership across front-end, mid-cycle, and back-end functions, allowing this role to focus on what matters most: driving performance, strengthening processes, and leading a high-performing team. You will partner closely with experienced leaders in Patient Access and Revenue Integrity, supported by dedicated Revenue Cycle Systems and Operations Analysts who provide data, system optimization, and hands-on operational support. This role also benefits from strong executive engagement and support. The CFO is actively involved in revenue cycle strategy, performance improvement, and payer dynamics, providing clear direction, removing barriers, and ensuring the resources needed to succeed. Revenue cycle is a visible and prioritized function at Cass Health, with alignment across leadership and the organization. Cass Health is a thriving rural health system in southwest Iowa, proudly serving approximately 40,000 unique patients each year. With annual gross revenue of approximately $145 million, nearly 500 team members, and more than 80 providers, we are the largest employer in Cass County and one of the largest Critical Access Hospitals in Iowa. We support more than 150,000 outpatient encounters annually across our hospital and four rural health clinics, along with a robust inpatient program. Our services span primary care and a wide range of specialties, including surgery, OB/GYN, orthopedics, cardiology, oncology, and more, supported by strong diagnostic and rehabilitation services. Cass Health has been recognized as a Top 20 Critical Access Hospital by the National Rural Health Association since 2021 and has ranked among the Top 100 Critical Access Hospitals every year since 2017. We were also honored with the HFMA MAP Award for High Performance in Revenue Cycle, reflecting our commitment to strong financial operations. Beyond operations, we are deeply committed to innovation and workforce development, including launching Iowa’s first registered nursing apprenticeship program to build a sustainable pipeline of healthcare professionals. This is an opportunity to step into a role where the foundation is strong, leadership is engaged, and there is real opportunity to refine, optimize, and elevate performance across the revenue cycle. </div>

Cass County Memorial Hospital

Director of Patient Financial Services

Please send your resume & answers to the above questions to:sharper@hire-source.comsharper(at)hire-source(dot)comYour resume will be held with strict confidence and will NEVER be forwarded to any of our clients without your permission. With a long-standing history of innovation, they support essential infrastructure across multiple sectors, including large-scale agriculture, renewable energy, food processing, and advanced material manufacturing.

<div>Inside Sales Representative</div><div>Our client is a prominent global provider of specialized industrial equipment and engineered solutions. With a long-standing history of innovation, they support essential infrastructure across multiple sectors, including large-scale agriculture, renewable energy, food processing, and advanced material manufacturing. </div><div>This is a contract-to-hire (temp-to-perm) position. Candidates must be available for daily onsite work and comfortable commuting to the Harlna, IA area.</div><div>If you are qualified for the position and interested in pursuing it, please be sure to answer the questions listed toward the end of this position when applying with your resume.  If you're qualified and a good fit, you'll be contacted promptly.</div><div>Job Duties</div><div>Customer Interaction & Support</div><ul><li>Manage a high volume of inbound communications regarding order placement, returns, and delivery tracking.</li><li>Act as the primary point of contact for customer inquiries, ensuring a professional resolution to complaints and service requests.</li><li>Facilitate initial assessments for warranty claims and coordinate documentation for technical reviews.</li><li>Conduct outbound follow-ups and outreach within assigned territories to support business development and logistical coordination.</li></ul><div>Order Coordination & Administration</div><ul><li>Oversee the full lifecycle of order entry, ensuring all data is accurately reflected in the internal management system.</li><li>Audit customer accounts and historical order data to verify the technical accuracy of new requests against production capabilities.</li><li>Manage the Return Goods Authorization (RGA) process for various scenarios, including credits and warranty-related returns.</li><li>Collaborate with the Engineering department to translate technical analysis into actionable rework or replacement orders.</li></ul><div>Sales Support & Quotations</div><ul><li>Synthesize technical specifications and pricing data to produce comprehensive formal quotations for prospective clients.</li><li>Provide essential administrative and logistical support to the outside sales team to streamline territory management.</li></ul><div>Requirements</div><ul><li>Communication Excellence: Must possess strong verbal and written communication skills to effectively bridge the gap between customers, internal engineering teams, and field sales staff.</li><li>Mechanical Aptitude: A solid mechanical aptitude is necessary to understand complex product applications.</li><li>Attention to Detail: Proven ability to manage precise data entry and verify intricate technical details without oversight.</li><li>Problem-Solving Skills: Capability to navigate warranty disputes and service challenges with a focus on efficiency and customer satisfaction.</li><li>Technical Proficiency: Experience navigating ERP or similar order management systems to research and document client history.</li><li>Location: Reliable transportation and the ability to commute daily to the Cedar Falls/Waterloo area is required.</li></ul> <div>If interested, please email me your resume and answer the questions below:</div><div>1.             Why are you looking for a new position?</div><div>2.             What are your hourly salary requirements?  (a range is fine)</div><div>3.             Do you live within a commutable distance of the Harlan, IA area?</div><div>4.             Are you comfortable working on a temp to perm basis?</div><div>5.           Do you have a decent mechanical aptitude?  We don't need an expert, but some existing mechanical knowledge would come in handy.</div><div> </div><div>Please send your resume & answers to the above questions to:</div><div>sharper@hire-source.com  </div><div>sharper(at)hire-source(dot)com</div><div> </div><div>Your resume will be held with strict confidence and will NEVER be forwarded to any of our clients without your permission.</div><div> </div><div>If you are NOT interested or unqualified, please send us a referral. This is an immediate and urgent need for our valued client and therefore, we are offering a $1000.00 refer-a-friend fee to anyone who leads us to a candidate who is hired for this position.</div><div> </div>

Claims Representative Jobs in Carson, NV

Resume Resources

Similar Job Searches

Get noticed by top employers!

Claims Representative Jobs in Carson, NV

Customer Service Representative United Group Insurance

Customer Service Advance Services

Director of Patient Financial Services Cass County Memorial Hospital

Inside Sales - Industrial - Temp to Perm HireSource Solutions

Resume Resources

Similar Job Searches