Principal Duties and Responsibilities: -Act as part of a team of software application and workflow experts to design, build, configure, and optimize Epic Research functionality and related research workflows.-Analyze current business processes and translate research, operational, and regulatory requirements into application configuration and workflow solutions.-Partner with investigators, study teams, Digital teams, and enterprise research support groups to implement and support research technology solutions.-Document business requirements and translate those requirements into functional specifications, application configuration, and workflow design.-Design, configure, test, implement, and maintain Epic Research functionality, including associated research workflows and integrations with enterprise research systems.-Coordinate with cross-functional stakeholders including IRB, Research Informatics, Privacy, Information Security, Research Contracting, Supply Chain, and other Digital teams to ensure research workflows are effectively integrated across systems.-Develop and execute test plans, perform software quality assurance activities, and validate new functionality prior to implementation.-Provide ongoing production support by troubleshooting application issues, resolving incidents, identifying root causes, and coordinating timely resolution with internal and vendor support teams.-Participate in system upgrades, new feature implementation, workflow optimization, and continuous process improvement initiatives.-Support Epic Research users by providing application expertise, workflow guidance, and consultation on research functionality and best practices.-Run reports, analyze application data, and perform operational tasks necessary to support the ongoing management of the research application environment.-Participate in weekly On-Call rotation to provide production support for supported applications.-Participate in regular team meetings, project planning, and organizational initiatives to improve research technology services.-Review and contribute to training materials, workflow documentation, and end-user education as needed.-Maintain knowledge of Epic Research functionality, regulatory requirements, and emerging technologies impacting clinical research workflows.-Demonstrate