Experience for this position includes: providing office support to a staff and performing clerical duties such as, mass mailings, file system management, telephone monitoring, and maintain program forms and office files; maintaining survey materials, control files, computing ratios, and preparing computerized reports; using Google search or similar search engines, MapQuest or applications similar to YellowPages.com, Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable: CTAP applicants MUST submit the following documents: A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).