NewCommercial Service Plumber UpchurchCommercial Service PlumberGulfport, MSThe Commercial Service Plumber works independently in the field while delivering high-quality service and maintaining strong relationships with customers and internal teams. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence.
NewHVAC Services Technician UpchurchHVAC Services TechnicianGulfport, MSThe Commercial HVAC Service Technician is responsible for installing, maintaining, troubleshooting, and repairing commercial heating, ventilation, and air conditioning systems. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence.
NewRemote Client Services Representative LjhorizonsRemote Client Services RepresentativeBiloxi, MississippiRemoteLJ Horizons is a client-focused service organization dedicated to providing personalized support and coordination for individuals, couples, and families. You will assist with client communication, service updates, coordination, and ongoing support to help ensure a smooth and professional experience.
Client Service Leader GallagherClient Service LeaderGulfport, MississippiThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Overview: The Client Service Leader is responsible for leading a team of client service managers while actively participating in client service delivery.
Work From Home - Client Services Representative AO Garcia AgencyWork From Home - Client Services RepresentativeBiloxi, MississippiAll interviews will be conducted via Zoom video conferencing(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Incentives include but not limited to:• No cold calling• Qualified lead program• Advancement based on performance• Weekly pay• Mentorship and complete training• Industry leading tools and technology access• Work from home (web conference-based presentations).
NewWork From Home - Bilingual Client Services Representative Global Elite Empire ConsultantsWork From Home - Bilingual Client Services RepresentativeBiloxi, MississippiRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Preferred Qualifications:• Bilingual (Spanish and English)• Excellent communication skills• Leadership capabilities• Self-starter• Positive attitude• Growth mindset.
Client Service Coordinator - 000633 Banfield Pet HospitalClient Service Coordinator - 000633Gulfport, MS$15–$17.70 / hourHIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Hotel Services Assistant Shift Manager Hollywood Casino Gulf CoastHotel Services Assistant Shift ManagerBay St Louis, MississippiWe’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Responsible for supervising staff and daily overall management on assigned shift for the Hotel to include but not limited to Front Desk, Pool, Valet, RV Park, and Hollydeck.
NewDistrict Manager in Training - Dining Services Healthcare Services Group, Inc.District Manager in Training - Dining ServicesMOSS POINT, MississippiAs one ofAmerica's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level. Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
NewRemote Sales Consultant – Financial Services NexeraRemote Sales Consultant – Financial ServicesGulfport, MSRemote$4,001–$6,300In this role, you will help families find the right financial protection coverage for their needs — working entirely by phone and Zoom from your home. Life and Health Insurance License required before start date — or demonstrated willingness to obtain quickly (exam prep resources provided).
Hotel Services Representative Seasonal PENN Entertainment IncHotel Services Representative SeasonalBay St Louis, MSWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. Assists with Pool and Hollydeck duties to include but not limited to picking up towels and trash, running food items to guests, checking wristbands, and responding to guest inquiries.
Hotel Services Representative Part Time PENN Entertainment IncHotel Services Representative Part TimeBay St Louis, MSWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. Assists with Pool and Hollydeck duties to include but not limited to picking up towels and trash, running food items to guests, checking wristbands, and responding to guest inquiries.
Commercial Client Administrator Hancock Whitney BankCommercial Client AdministratorBiloxi, MississippiThis role ensures seamless operations and superior client service by performing administrative and transactional tasks, including accurate handling of tasks with potential financial exposure to the bank. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Player Services Lead Full Time PENN Entertainment IncPlayer Services Lead Full TimeBiloxi, MSThe employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.
Behavioral Health Specialist II (Psychometrist) - Diagnostic Services, Long Beach (5183) State of MississippiBehavioral Health Specialist II (Psychometrist) - Diagnostic Services, Long Beach (5183)Long Beach, MS$43,509.31–$59,390.21 / yearDemonstrates knowledge of various service options, eligibility for services, and community resources • Uses equipment such as desktop computer, tablet computer, scanner, copy machine, fax machine • Uses applicable computer software to complete job duties • Uses Division of Medicaids LTSS electronic record system • Complies with all Diagnostic Services and SMRC policies and procedures and DMH requirements • Other tasks as assigned QUALIFICATIONS: Requires a Masters Degree in a related field acceptable to the hiring agency (Psychology, Counseling, Counselor Education, Community Counseling, or Psychometry), a minimum of 5-6 years of experience and full licensure or certification (LPC, LMFT, LM/CSW, L/CMHT, L/CIDDT, L/CAT). WORK LOCATION: Long Beach Campus, 1170 West Railroad St., Long Beach, MS 39560 PAY: $49,789.00 JOB DESCRIPTION: Fourth-level professional work which involves providing psychotherapeutic interventions (individual, group, and family therapy), developing intervention strategies, ensuring the implementation of the strategies, and initiating treatment plans.
ASSOCIATE DIRECTOR, DINING SERVICES - PASCAGOULA, MS Compass Group North AmericaASSOCIATE DIRECTOR, DINING SERVICES - PASCAGOULA, MSGulfport, MSThe Associate Director of Food and Nutritional Services will assist in the responsibility for all foodservice-related activities; including patient care, non-patient care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control and all hospital-related activities. Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
Player Services Lead - Full Time Boomtown Casino BiloxiPlayer Services Lead - Full TimeBiloxi, MississippiWe’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Must be proficient in computer knowledge to include keyboarding skills, all Microsoft Office applications, email usage, and database, spreadsheets, and word processing software.
Player Services Representative II On Call PENN Entertainment IncPlayer Services Representative II On CallBiloxi, MSWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. While performing the duties of this job, the team member is regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
Player Services Representative II Part Time PENN Entertainment IncPlayer Services Representative II Part TimeBiloxi, MSWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. While performing the duties of this job, the team member is regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
Player Services Representative II Full Time PENN Entertainment IncPlayer Services Representative II Full TimeBay St Louis, MSWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. Your daily responsibilities include for a combination of two of the following functions of Cashier, Main Banker, or Sports Writer: For ALL Roles: Responsible for new player card signups.
Social Services Program Coordinator III (5249) Long Beach State of MississippiSocial Services Program Coordinator III (5249) Long BeachLong Beach, MS$40,286.40–$49,991.76 / yearEach position at South Mississippi Regional Center is an important and impactful role that provides our individuals with the appropriate level of care to meet their social, emotional, physical, and personal needs. Revises/updates each person's PSS at least annually or when changes in the person's circumstances occur or when requests are made by the person/legal representative.
Environmental Services Attendant Sodexo SAEnvironmental Services AttendantPascagoula, MS$14–$16 / hourResponsibilities include: May provide housekeeping services in any location on client premises, including offices, patients'/residents' rooms, dorms, classrooms, schools, common areas, lavatories, halls, food service areas and any other areas that may require attention. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Player Services Representative II - On Call Boomtown Casino BiloxiPlayer Services Representative II - On CallBiloxi, MississippiWe’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. While performing the duties of this job, the team member is regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
Insurance and Financial Services Position - State Farm Team Member Brenda Thompson - State Farm AgentInsurance and Financial Services Position - State Farm Team Membermoss point, MSWe look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. Obtain new Customers, providing auto, home, renters', life, and disability Insurance.
Heavy Duty Environmental Services Attendant Full Time (graveyard) PENN Entertainment IncHeavy Duty Environmental Services Attendant Full Time (graveyard)Bay St Louis, MSWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members'' financial, physical, and mental well-being.
Pretrial Services Student Intern United States CourtsPretrial Services Student InternGulfport, MSCourt Name/Organization Mississippi Southern Probation and Pretrial Services Overview of the Position Pretrial Services Student Interns perform administrative duties such as filing, copying, distributing mail, inputting data, answering phones, typing, formatting, assembling reports, and greeting visitors or clients. Location Gulfport, MS Opening and Closing Dates 03/30/2026 - Open Until Filled Appointment Type Internship/Externship Classification Level/Grade CL 22/17 Salary Not specified Link to Court Careers Information https://www.mssp.uscourts.gov/employment-opportunities
Customer Service Manager - State Farm Agent Team Member E.J. Roberts - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberGulfport, MSDrive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. As the Customer Service / Office Manager, you will play a key role in managing daily office operations while leading and supporting the team.
NewCustomer Service Engineer MKS2 TechnologiesCustomer Service EngineerGulfport, MS$50,000–$55,000 / yearMKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Performing asset management to include asset inventory, audit and tracking, asset administration and reporting, integrated IT asset portfolio, and history and forecasting, automating the asset management process, as necessary.
Remote WFH Entry Level Customer Service Rep Globe Life AIL - Lisa RusselRemote WFH Entry Level Customer Service RepBiloxi, MSRemoteFull timeBuild a rewarding leadership career where you can work from home, grow your skills, and make a meaningful impact—while maintaining balance in your life. In this role, you’ll combine customer service and sales to make a real impact—helping protect families while building a rewarding, performance-based career.
Remote WFH Entry Level Customer Service Rep - Globe Life AIL Lisa RusselRemote WFH Entry Level Customer Service Rep - Globe Life AILBiloxi, MississippiRemoteBuild a rewarding leadership career where you can work from home, grow your skills, and make a meaningful impact—while maintaining balance in your life. In this role, you’ll combine customer service and sales to make a real impact—helping protect families while building a rewarding, performance-based career.
Customer Service Representative SRS Distribution IncCustomer Service RepresentativeGulfport, MSShould a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement. This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service.
Retail Sales Associate / Customer Service Amazing Lash StudioRetail Sales Associate / Customer ServiceD’Iberville, Mississippi$11–$12 / hourWe’re looking for Full Time and Part Time studio sales associates to join our growing, award winning, and top performing lash studio, where your talent is appreciated. To create lasting beauty and confidence in an inviting environment through safety, passion, dedication, and excellence, so our clients look and feel AMAZING!
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersBiloxi, MSTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Customer Service Agent- GPT Airport PrimeFlight Aviation Services IncCustomer Service Agent- GPT AirportGulfport, MSSpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.
Sr. Consumer Loan Specialist - Sales Customer Service Republic Finance LLCSr. Consumer Loan Specialist - Sales Customer ServiceGulfport, MSYour primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children''s Research Hospital.
Customer Service Representative National Veterinary AssociatesCustomer Service RepresentativeOcean Springs, MS$12–$16 / hourFor positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Located in the heart of the artsy community of Ocean Springs, Bienville Animal Medical Center has proudly served local pets and families since the 1980s.
Food Service Director Healthcare Services Group IncFood Service DirectorBiloxi, MSJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you''re looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Customer Service Engineer Worldwide TechServices LLCCustomer Service EngineerMoss Point, MSPart timeOther duties or certifications may be assigned to meet business needs Requirements Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management • Knowledge of relevant software and hardware systems • Understanding of ITIL methodologies • A+ certification is desired • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills • Strong oral, written and interpersonal skills • Ability to follow instructions and processes with minimal instruction • Ability to lift and or move various computer equipment up to 50 lbs. • Perform all assigned desk-side support activities • Display outstanding technical and professional services skills at all times • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair • Understands and follows all documented service operations policies and procedures.
HVAC Service Technician Lane Valente IndustriesHVAC Service TechnicianGulfport, MississippiLane Valente Industries offers a broad range of solutions that help multi-site organizations reduce costs through energy reduction, facility maintenance and value engineering. • Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.
Multi-Location Customer Service Specialist Sherwin-Williams CoMulti-Location Customer Service SpecialistGautier, MSThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Agent-Shipping/Receiving Clerk DSV Road Transport IncCustomer Service Agent-Shipping/Receiving Clerkpass christian, MSYou'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods.
Customer Service Representative (Remote) HealthPlanOne LLCCustomer Service Representative (Remote)MSRemoteThis role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism. Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment with constant noise and fluorescent overhead lighting.
Customer Service Engineer (VA ESOM) IT Concepts IncCustomer Service Engineer (VA ESOM)Biloxi, MSThe VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure.
Customer Service Representative - State Farm Agent Team Member E.J. Roberts - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGulfport, MSYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Roberts - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Customer Service Representative - State Farm Agent Team Member Cathy Mason - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGulfport, MSAs a Customer Service Representative - State Farm Agent Team Member with Cathy Mason - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
NewRemote CSR & Sales Trainee – No Experience Needed AILRemote CSR & Sales Trainee – No Experience NeededGulfport, MSRemoteFull timeWe’re seeking motivated individuals with: A self-driven mindset and strong organizational skills to prioritize and multitask effectively. Here’s what you can expect: Earning Potential: Annual compensation of up to $300,000+ through renewals and a highly competitive bonus structure.
Account Manager- Employee Benefits Insurance Office of AmericaAccount Manager- Employee BenefitsGautier, MSRemote$70,000–$90,000 / yearFull timeResponsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings.
Account Manager - Commercial Insurance (Eastern or Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern or Central Time Zones)Pascagoula, MSRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Commercial Insurance Account Manager (Central or Mountain Time Zone) Insurance Office of AmericaCommercial Insurance Account Manager (Central or Mountain Time Zone)Ocean Springs, MSRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Account Manager - Commercial Lines (Eastern or Central Time Zone) Insurance Office of AmericaAccount Manager - Commercial Lines (Eastern or Central Time Zone)Gulfport, MSRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.