Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Additional Job Duties and Responsibilities: Provide responsive, solutions-focused support to clients, using strong written and verbal communication to address questions, resolve concerns, and deliver a positive customer experience.