Senior Tax Associate – High Net Worth Clients & Family Office Services JobotSenior Tax Associate – High Net Worth Clients & Family Office ServicesNew York, NY$120,000–$140,000 / yearYou'll work alongside experienced tax professionals, financial advisors, estate planning specialists, and client service teams to help high-net-worth families navigate complex financial situations. The firm takes a highly integrated approach to wealth management, bringing together investment management, financial planning, tax advisory, estate planning, and family office services under one roof.
NewDirector – Outsource Client Accounting Services (cpa firm) CPA firmDirector – Outsource Client Accounting Services (cpa firm)New York, NY$190,000–$275,000 / yearFull timeCPA firm seeking Director to expand our Outsource Client Accounting Services practice. This role will focus on both business development and client service delivery.
Senior Tax Manager / Tax Principal – High Net Worth Clients JobotSenior Tax Manager / Tax Principal – High Net Worth ClientsNew York, NY$200,000–$260,000 / yearJoin a nationally recognized wealth management firm where you'll advise high-net-worth clients on sophisticated tax planning strategies while building deeper, long-term client relationships. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewManager / Consulting Services Kforce Inc.Manager / Consulting ServicesNew York, NY$100,000–$135,000The Manager/Consulting Services will lead project teams and interact with clients and their Big 4 auditors on all aspects of engagements, including report writing, developing, and managing relationships with client management, and business development. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewClient Relationship Manager - Millburn, NJ Charles SchwabClient Relationship Manager - Millburn, NJMillburn, NJYou will assistthe Branch Manager and sales/support staff with meeting our clients’ needs, resolving customer escalations, helping to deepen both internal and external client relationships, and acting as the Branch Manager in their absence. You are the first point of contact at the branch and will work cross-functionally with other branch team members and partners across the firm to deliver exceptional experiences for our clients.
Office Services Specialist Reed Smith USOffice Services SpecialistNew York, New York$26.35–$30.20Full timeAdditional responsibilities include: Preparing, sending, and receiving hand-delivered packages, UPS, and Federal Express packages. Assist in sorting and distributing incoming and interoffice mail, including nightly mail drops.
NewManager / Director Transaction Services (M&A) Kforce Inc.Manager / Director Transaction Services (M&A)New York, NY$125,000–$200,000Run multiple and challenging Transaction Advisory Services engagements (financial due diligence), participating in transactions related to the acquisitions by private equity investor groups and strategic corporate buyers. Responsibilities Include: Manager/Director Transaction Services will lead buy - side diligence, sell - side diligence, working capital assistance, merger integration and optimization, divestitures and carve outs, and valuation services.
60793 Automotive Service Advisor/Writer Rockland Chrysler Dodge Jeep Ram60793 Automotive Service Advisor/WriterNanuet, NYFull timeThey greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. . We are committed to serving all our customers’ sales and after-sales needs with an extensive network of over 2,500 dealerships nationwide.
NewAssociate, Transaction Advisory Services JobotAssociate, Transaction Advisory ServicesNew York, NY$120,000–$150,000 / yearEstablished over 50 years ago with billions in assets, we have expertise in a wide array of strategic advisory services our Transaction Advisory Services practice assists private equity and corporate clients with financial, IT and tax due diligence, business analytics and technical accounting matters associated with corporate mergers, divestitures and acquisitions (M&A). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Vice President, Transaction Advisory Services JobotVice President, Transaction Advisory ServicesNew York, NY$160,000–$215,000 / yearEstablished over 50 years ago with billions in assets, we have expertise in a wide array of strategic advisory services our Transaction Advisory Services practice assists private equity and corporate clients with financial, IT and tax due diligence, business analytics and technical accounting matters associated with corporate mergers, divestitures and acquisitions (M&A). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewManager, SAP S4 Public Cloud Professional Services Automation (PSA) KPMGManager, SAP S4 Public Cloud Professional Services Automation (PSA)New York, NY$145,350–$253,230 / yearExperience supporting at least two full lifecycle SAP implementation focused on Solution Order Management, Subscription Billing, Service Contracts, Enterprise Portfolio and Project Management (EPPM), and Professional Services Automation, with ability to contribute to workshops, assist in defining business-centric solutions, and support integration with related modules such as Sales, Finance, and Service Delivery. Qualifications: Minimum six years of recent external management consulting experience with a focus on hybrid business model transformation, including at least two full lifecycles SAP S/4HANA Public Cloud implementation in Enterprise Portfolio and Project Management (EPPM), Solution Order Management and/or Professional Services Automation, with demonstrated ability to support stakeholder engagement and contribute to business strategy and outcomes.
Manager or Senior Manager, Financial Services Valuation (NYM) KPMGManager or Senior Manager, Financial Services Valuation (NYM)New York, NY$120,745–$243,915 / yearResponsibilities: Manage and deliver valuation services related to a variety of financial assets and liabilities in the financial services industry (including banking, specialty lending, insurance, fintech, Insurtech, and asset management) including individual loans and portfolios of commercial real estate (CRE) loans, residential mortgages, commercial & industrial (C&I) loans, construction loans, auto loans, other consumer loans, specialty finance products, and more. Perform and/or review detailed cash flow modeling for mortgage and other loan portfolios, incorporating key credit loss, prepayment, and discount rate assumptions; analyze and interpret large, complex loan-level datasets (e.g., loan tapes, servicing and performance data) and translate findings into valuation inputs and conclusions.
Environmental Services Manager AramarkEnvironmental Services ManagerRichmond Hill, NY$70,000–$75,0001st Shift Position Available - Aramark Healthcare+ is seeking candidates for an Environmental Services Manager position at Jamaica Hospital Medical Center located in Jamaica, Queens - the Richmond Hill neighborhood. Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs.
NewAudit Manager / Sr. Manager -= Financial Services (cpa firm) – Hybrid CPA firmAudit Manager / Sr. Manager -= Financial Services (cpa firm) – HybridNew York, NY$150,000–$225,000 / yearFull timeThe Audit Senior Manager will lead audit engagements for a diverse portfolio of financial services clients, including private equity, hedge funds, broker-dealers, and other investment firms.
11717 Business Development Representative – Public Adjusting Services Metro Public Adjustment11717 Business Development Representative – Public Adjusting ServicesNewark, NJ$65,000–$250,000 / yearFull timeAbout Metro Public Adjusting: Metro Public Adjusting helps property owners maximize insurance settlements after storm, water, fire, or other property damage. We are seeking a motivated Outside Sales Representative to generate new business, build client relationships, and partner with our claims team.
NewSales Manager Financial Services NYL - Nassau GOSales Manager Financial ServicesUniondale, NYJoin us at New York Life, where we're committed to empowering our Sales Managers to lead with confidence and make a significant impact in the financial services industry. Monitor and report on sales performance, using data-driven insights to make informed decisions and adjustments as needed.
Tax Director / Tax Partner – Financial Services (cpa firm) - Hybrid CPA firmTax Director / Tax Partner – Financial Services (cpa firm) - HybridUniondale, NY$225,000–$450,000 / yearFull timeThe Tax Director / Partner in the Financial Services group will be responsible for providing strategic tax advice and services to clients within the financial services industry, including private equity, and funds.
Senior Associate, SAP S4 Public Cloud Professional Services Automation (PSA) KPMGSenior Associate, SAP S4 Public Cloud Professional Services Automation (PSA)New York, NY$97,755–$204,585 / yearExperience supporting at least one full lifecycle SAP implementation focused on Solution Order Management, Subscription Billing, Service Contracts, and Professional Services Automation, with ability to contribute to workshops, assist in defining business-centric solutions, and support integration with related modules such as Sales, Finance, and Service Delivery. Support business development efforts by contributing to proposal content, solution design, and client presentations that align SAP S/4HANA Public Cloud Solution Order and PSA capabilities with hybrid business model transformation objectives; provide informal guidance and support to junior team members on Solution Order and PSA engagements, contributing to team development and performance.
Product Manager JobotProduct ManagerNew York, NY$150,000–$200,000 / yearOr, an experienced dealership Service Manager / Fixed Ops leader who has been a strong adopter of technology, regularly provides feedback to CRM or DMS vendors, understands what works and what does not inside a service department, and is passionate about helping build a better service product for dealerships. This person will help oversee and shape product features built for dealership service departments, including workflows tied to appointment scheduling, repair orders, technician dispatching, service lane tools, customer engagement, and AI-enabled automation.
Bilingual Customer Service Representative Conduent State & Local Solutions, IncBilingual Customer Service RepresentativeNewark, NJ$16.50–$17.50 / hourThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
NewFinancial Services Professional NYL - Nassau GOFinancial Services ProfessionalUniondale, NYNew York Life's culture of innovation and its focus on long-term client success ensure you're not just part of a company but a community dedicated to doing good. You'll build lasting relationships founded on trust and integrity, providing tailored financial solutions that truly make a difference.
Tax Manager JobotTax ManagerTeaneck, NJ$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a well-established public accounting firm providing tax, accounting, and advisory services to closely held businesses, high-net-worth individuals, and growing organizations for 30+ years.
Customer Service / Call Center Representative (Phone Support Experience) TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. JOB DESCRIPTION: Selected candidate will provide information to customers, conduct research and perform clerical support.
Project Manager JobotProject ManagerNew York, NY$90,000–$135,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Join a respected and growing construction organization where you'll lead high-profile projects from award through completion, own client relationships, influence business growth, and have the opportunity to build your own team and customer base.
NewArchitectural Project Manager JobotArchitectural Project ManagerParamus, NJ$75,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Here are some of the experience we are looking for: putting together full sets of CDs, permitting, RFIs, and site visits for upfront verification, during construction, punch-lists, and meeting with the city for permit related requirements.
Associate, Private Client Page Group USAAssociate, Private ClientNew York, NY$260,000–$310,000 / yearFull timeThe firm delivers integrated legal solutions on complex, high-value matters, combining cross-border capability with deep sector expertise while prioritizing innovation, collaboration, and professional development. Join a sophisticated private client practice advising high-net-worth individuals and families on complex estate, tax, and succession matters.
NewTax Manager Kforce Inc.Tax ManagerNew York, NY$204,000–$276,000This role reports to the Head of Tax and works closely with other accounting and finance colleagues, playing a critical role in managing tax compliance across a diverse portfolio of entities and high-net-worth individuals. Kforce's client, a well-established single-family office based in New York City, NY, is seeking a highly skilled Tax Manager to oversee a complex, hands-on tax function.
Import Manager (Licensed) JobotImport Manager (Licensed)Moonachie, NJ$90,000–$95,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our client, a growing international logistics and customs brokerage organization, is seeking an experienced Licensed Customs Import Manager to lead import operations and ensure compliance with U.S. Customs regulations.
NewCase Manager (Bilingual Spanish Required) - Residential Program Mitchell MartinCase Manager (Bilingual Spanish Required) - Residential ProgramBrooklyn, NY$30–$33 / hourIn this role, you will work directly with clients to help them achieve greater stability, independence, and overall well-being by coordinating services, advocating for their needs, and connecting them with community resources. • Join a respected, mission-driven nonprofit organization that has been serving New Yorkers for generations through housing, behavioral health, refugee and family support, and community-based social services.
Account Manager II Weichert, RealtorsAccount Manager IIMorris Plains, NJ$55,000–$65,000 / yearThe Account Manager II is responsible for providing excellent customer service to a growing group of clients in multiple states, responding to inbound service requests in all lines of personal lines insurance. The rate of pay offered will be dependent upon several factors including but not limited to the candidate's relevant skills, education, work experience, job location/geographic region, and/or certifications.
NewAudit Manager Kforce Inc.Audit ManagerNew Brunswick, NJ$130,000–$175,000Summary: As an Audit Manager, you will lead and manage engagements from planning through completion, serve as a key point of contact for clients, and play a central role in coaching, developing, and mentoring our Seniors and Associate staff. This role will focus on clients in the Life Sciences/Pharma, Manufacturing, Distribution & Logistics (MD&L), and Employee Benefit Plan (EBP) industries, with opportunities for exposure to other industries the Firm serves.
Retail Customer Service Associate FedExRetail Customer Service AssociateNew York, New York$22.10–$25.97 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewVeterinary Customer Service Representative Richmond Valley Veterinary PracticeVeterinary Customer Service RepresentativeStaten Island, NY$17–$22Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Manager, International Tax (NYM) KPMGManager, International Tax (NYM)New York, NY$107,160–$226,320 / yearBachelor's degree from an accredited college/university; masters in Taxation, JD, and/or LLM (with a concentration in tax) preferred; Licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Responsibilities: Direct multinational enterprises on business decisions, such as where to locate and operate, choice of entity, how to optimize supply chains, and how to access and mobilize capital to fund global operations, considering a multinational's tax risk profile, global effective tax rate, and cash posture; in advising clients, professionals will prepare and review complex tax models illustrating multinational entities attributes, effective tax rate, and cash tax expense.
NewSr Technical Lead Project Manager HTC Global Services IncSr Technical Lead Project ManagerIselin, NJFull timeThis role requires a combination of technical expertise, data domain knowledge, and business analysis skills to ensure the successful implementation of data technology solutions. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together.
NewBilingual French Customer Support Representative (Volvo Car USA) TTECBilingual French Customer Support Representative (Volvo Car USA)Mahwah, NJAs a Bilingual French Customer Service Representative (supporting Volvo Car USA) working in Mahwah, NJ , you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. The Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles.
NewSenior Preconstruction Manager HITT ContractingSenior Preconstruction ManagerNew York, NY$132,000–$187,000 / yearA Senior Preconstruction Manager is responsible for leading and managing multiple projects working with a team of preconstruction managers, and shared team resources to deliver exceptional deliverables to our clients. Prepare and analyze pricing proposals to include current market and regional conditions, historical data, material escalation, internal estimate and subcontractor input in order to provide complete and accurate estimates to our clients.
Manager, Strategy/Private Equity KPMGManager, Strategy/Private EquityNew York, NY$150,005–$323,380 / yearProven experience of articulating and advising on strategic issues in several of the following business areas: value creation, growth strategy, product innovation, business model transformations, operating model and profitability improvement, data monetization, and strategic planning, with experience leading and managing consulting teams; experience in one or more of our key industry sectors (Consumer/Retail, Energy, Financial Services, Industrial Markets, TMT, HCLS); cross-industry background preferred. Responsibilities: Lead enterprise-wide strategy and performance improvement engagements for private equity clients and manage the process from start to finish, including setting scopes, budgets, staffing resources, creating, and coordinating final deliverables, and assisting with presentation of results.
Warehouse Last Mile Site Manager Capstone Logistics LLCWarehouse Last Mile Site ManagerMaspeth, NYIntermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
Commercial Construction Project Manager - Corporate Office HITT ContractingCommercial Construction Project Manager - Corporate OfficeNew York, NY$106,480–$145,200 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Senior Project Manager STAMPEDE VENTURES INCSenior Project ManagerPicatinny Arsenal, NJDefine clear and complete project scope, requirements, budgets, schedules, and execution strategies during preconstruction to support accurate and competitive subcontractor bidding and minimize contract modifications after project award. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Project Manager, AVP Page GroupProject Manager, AVPNew York, NY$125,000–$150,000 / yearFull timeIf you're ready to take the next step in your career as a Project Manager, AVP in New York, apply today to join a team driving excellence in technology within the financial services sector! This position requires strong organizational skills and the ability to manage cross-functional teams to achieve project goals effectively.
NewMedical Lead Opportunity at Greenwich Animal Hospital Greenwich Animal HospitalMedical Lead Opportunity at Greenwich Animal HospitalGreenwich, CT$150,000–$180,000Lead and Mentor Your DVM Team: You will manage all associate veterinarians, conducting regular performance discussions, coaching them on individual development goals (including production and PCT), and fostering a culture of teamwork and retention. You will be responsible for mentoring and developing your associate veterinarians, partnering with your Practice Manager to build a healthy and engaged team, and driving the continuous improvement of patient care and client service.
Finance Manager - Banking Page Group USAFinance Manager - BankingGreenwich, CT$140,000–$165,000 / yearFull timeCombining the financial strength and governance of a traditional banking platform with the agility of a growth-focused organization, the company continues to expand its capabilities while maintaining a strong focus on risk management, regulatory compliance and operational excellence. Reporting to the Financial Controller, the successful candidate will play a key role in ensuring the accuracy and integrity of the bank's financial reporting, maintaining a robust control framework, and supporting statutory and audit requirements.
NewVOC Insights Manager BC Forward AsymblVOC Insights ManagerEnglewood Cliffs, NJ$50–$55 / hourContractorThe ideal candidate will have strong experience in primary research design, data analysis, and storytelling and a proven ability to translate consumer data into actionable insights that drive marketing and business strategy . TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives.
Manager, Connected TV (Paid) Marketing BC ForwardManager, Connected TV (Paid) MarketingNew York, NY$50–$54.10 / hourFull timeThe ideal candidate will have strong experience in CTV/OTT partner marketing, digital media planning and buying, and performance analytics and a proven ability to plan, execute, and optimize media campaigns that drive customer acquisition and engagement . TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivering highly qualified talent to support clients' most critical business and technology initiatives.
NewJanitorial Project Manager ABM IndustriesJanitorial Project ManagerJersey City, NJFounded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.
FY27 - Financial Services - Private Client Services - Tax Services Senior Manager EDGE Ernst & Young Global LtdFY27 - Financial Services - Private Client Services - Tax Services Senior Manager EDGENY$127,900–$291,900 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, Real Estate, Hospitality and Construction.
FY27 - Financial Services - Private Client Services - Tax Services Manager EDGE Ernst & Young Global LtdFY27 - Financial Services - Private Client Services - Tax Services Manager EDGENY$103,100–$188,900 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, Real Estate, Hospitality and Construction.
Client Executive Manager, Global Payments & Client Services Citigroup IncClient Executive Manager, Global Payments & Client ServicesNew York, NY$170,000–$300,000 / yearCiti is looking for a Client Executive Manager to lead a high-performing team of Client Executives operating at the heart of Citi's global payments and cash services business, serving some of the world's most strategically significant technology and communications clients. In this senior management role, you will own the end-to-end client experience across complex, multi-region relationships - from executive governance and transformation program leadership to escalation resolution and regional service delivery.