Jacksonville, FL2 days ago
· Professionally Greet clients and patients, deliver exceptional customer service, and ensure that all clients questions and concerns are answered in friendly, kind, and informative manner
· Effectively communicate and collaborate with staff regarding patient care and client questions
· Document all communications and conversations
· Maintain communal areas such as lobby and exam rooms
· Perform administrative intake duties
· General administrative duties
· Manage appointment schedule
· Confirm upcoming appointments
· Exhibit a positive attitude while being courteous, professional, and kind.
· Foster enthusiasm, collaboration, and respectful team culture.
· Promote a positive environment for learning by training new team members.
· Ensure each client interaction is handled with care and efficiency
Working conditions:
In this environment, you may be exposed to the following, biohazardous substances, chemical hazards, unpleasant odors, loud noises, animal feces and emotionally stressful situations.
About the Hospital
At Capital Veterinary Specialists, you’ll feel the warmth and openness of a small clinic, while having the opportunity and support of a united network. Extract and send requested information from the medical record when requested.
· Help create accurate, timely medical records by verifying charges, scanning paperwork, attaching medical records.
· Support service departments in various administrative needs including scanning, faxes, entering patient weights, contacting clients for paperwork and deposits
· Accurately process clients’ payments including cash, credit, check, scratch pay and Care Credit.
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