The AVP, Client Services will be required to successfully complete and adhere to training courses that include, but are not limited to: Snow Policy Training Health Insurance Portability and Accountability Act (HIPAA) Adverse Event (AE) Reporting Training The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations Privacy and Data Security QUALIFICATIONS AND EXPERIENCE: 6+ years of pharma or healthcare advertising; Patient experience preferred Strong communication/presentation skills Ability to craft presentations (new business, creative, tactical, strategy, selling) Ability to travel Significant background in pharmaceutical advertising; Account Services Ability to lead a team Strong mentoring and coaching skills Entrepreneurial skill at organically building business Management experience Proficient in Microsoft PowerPoint, Excel, and Word. Provide support, guidance, and resources as necessary Manage product strategy and ensure tactical implementation relating to product strategy Provide short- and long-term direction relating to product strategy Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation Confer with Account Team for internal issue resolutions related to team dynamics Mentor, review ongoing performance results, and identify needs or development of team members.