The Service Coordinator assistsâ¯with scheduling and dispatchingâ¯ofâ¯technicians for service,â¯maintenanceâ¯or emergency repairs outside the place of business and will act as a liaison between the customer and the company, making sure customer needs are met by creating a customer-to-client atmosphere in all interaction with internal and external customers. • Communicate with customers, technicians, coworkers, and supervisors to relay work orders, updates, and service status, and to address questions, problems, or service requests.