Client Services Representative Jobs in Reading, MA

We know that providing the best service means providing for our team first, which is why we are dedicated to helping you meet your professional goals while maintaining your work/life balance, with professional development and flexible scheduling. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their business for years to come.

p>CANDIDATE SHOULD BE LOCATED in the Eastern U.S.

We are looking for a motivated and detail-oriented intern to support our Client Services team across three key pillars: Global Service Transition, Data Analytics, and Knowledge Management. Benefits offered in the U.S. include a retirement savings plan, paid vacation and holiday time, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.

You will be expected to provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.

As a Customer Service Representative you will process requests from customers, answer customer questions regarding existing business, and direct incoming work to the appropriate area.

Your responsibilities include handling support tickets, troubleshooting client concerns, offering solutions, and maintaining professional communication with clients across various channels. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience.

p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

In this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels. We are seeking a Customer Service Representative to serve as the main point of contact for customers.

p style="margin:0px">This isn’t your typical desk job — it’s fast-paced, people-focused, and perfect for someone who loves connecting with others, multitasking, and being part of a fun, polished, and high-energy environment.

At Drybar, our receptionists are called "Bartenders" — because they don’t just manage the front desk, they tend to the entire client experience within our bar-like atmosphere.

p>j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

3 - Provides class/program registration for all Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital educational programs and South Shore Hospital's Community Benefits Programs.

This position partners closely with clients, vendors, and internal managers from Data Onboarding and Client Delivery to ensure data file requirements are clearly communicated, accurately set up, and delivered on time. We invest deeply in our people through ongoing training, comprehensive benefits, and a strong culture of teamwork, offering the chance to grow your skills while contributing to high impact initiatives for some of the world's most dynamic companies.

Our ideal candidate will also: Effectively use Microsoft Office software, Outlook, Word, Excel, to communicate via email to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.

li>Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). The CSR is the pivot around which the hospital operates and is responsible for:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service. Engages walk-in customers with exceptional counter sales support and collaborates with sales, drivers, and warehouse teams to ensure timely order fulfillment.

We are an award winning dry cleaner, including Best of Boston, Mayor of Boston''s Greenovate Award, Best of South Shore Living, Family Business Association''s Endurance Award and over 80 Readers Choice Awards.

Our CSR's welcome our customers and complete accurate transactions in a pleasant manner allowing customers to recognize that we care about them and their garments.

This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.

p>'',''Customer Service Rep I, RMV'',''Customer Service Rep I, RMV'',''United States-Massachusetts-Worcester-50 Southwest Cuttoff'',''United States-Massachusetts-Worcester-50 Southwest Cuttoff'',''Administrative Services'',''Administrative Services'',''Massachusetts Department of Transportation'',''Massachusetts Department of Transportation'',''Full-time'',''Full-time'',''Day'',''Day'',''May 1, 2026, 12:48:50 PM'',''May 1, 2026, 12:48:50 PM'','''','''',''75,875.79'',''54,513.42'',''75,875.79'',''Yearly'',''Derrick

Applicants must have at least (A) one year of full-time or equivalent part-time, experience in a position, the major duties of which included, cash handling and working directly with clients or customers; or experience providing information to clients, customers or the general public on services, procedures and requirements, which included entering or retrieving data using computer systems.

p>'',''Customer Service Rep I, RMV'',''Customer Service Rep I, RMV'',''United States-Massachusetts-Boston - 136 Blackstone Street'',''United States-Massachusetts-Boston - 136 Blackstone Street'',''Administrative Services'',''Administrative Services'',''Massachusetts Department of Transportation'',''Massachusetts Department of Transportation'',''Full-time'',''Full-time'',''Day'',''Day'',''May 1, 2026, 12:47:16 PM'',''May 1, 2026, 12:47:16 PM'','''','''',''75,875.79'',''54,513.42'',''75,875.79'',''Yearly'',''Derrick

Applicants must have at least (A) one year of full-time or equivalent part-time, experience in a position, the major duties of which included, cash handling and working directly with clients or customers; or experience providing information to clients, customers or the general public on services, procedures and requirements, which included entering or retrieving data using computer systems.

Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer concerns, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding.

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services. We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives.