Lead Software Engineer, Customer Experience & Reliability 001_MstarInc Morningstar Legal EntityLead Software Engineer, Customer Experience & ReliabilityChicago, Illinois$500–$2,000 / yearYou will remain technically engaged in reading code, analyzing logs, and troubleshooting issues, but your primary impact will come through ownership, coordination, and sound technical judgement. Our Delight team transforms support from cost center into competitive advantage by combining hardcore production engineering with AI-enhanced diagnosis to deliver service excellence competitorscan’treplicate.
Senior Associate, Product Management - Partnerships Customer Experience Capital OneSenior Associate, Product Management - Partnerships Customer ExperienceChicago, IllinoisIn this role you will work with diverse stakeholders across business, design, tech, product, marketing and our external partner teams to develop and launch new customer-facing experiences to drive initial customer spending. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Remote Travel Advisor/Customer Service Coordinator Fran's ExploreMore TravelRemote Travel Advisor/Customer Service CoordinatorKenilworth, ILRemote$25,000–$65,000 / yearIn this role, you'll be able to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
North American Customer Experience Intern ShureNorth American Customer Experience InternSkokie, IllinoisRemote$23–$43 / hourInternResponsibilities: Provides world class service, develops creative solutions to difficult situations, and offers proactive customer outreach to engage customer on upcoming projects, pending orders, open support cases, roadmap updates (firmware, features, events, etc.), and general questions and/or concerns. Assists with Dealer order processing, manages the Info Queue, helps Customers submit repair requests through the Shure portal, provide repair updates to Customers, and assist with any sort of admin work for these departments as assigned.
Customer Service - Spanish GTT, LLCCustomer Service - SpanishAbbott Park, ILA certified Great Place to Work with 80 percent of employees reporting it as a great place to work, the organization employs biomedical engineers, clinical scientists, regulatory affairs specialists, commercial operations professionals, and customer service teams who together support a mission of measurable impact on global health outcomes. Solve customer inquiries with timely, accurate, and professional replies while managing multiple contact channels and continually prioritizing among static (case management, outbound calls, and emails) and dynamic (inbound calls, chats, emails) work.
NewDirector of Customer Experience Capital One Financial CorpDirector of Customer Experienceriverwoods, IL$206,000–$235,100 / yearIn addition, you will leverage automation and process management to eliminate bottlenecks and manual efforts across teams, manage the intake of cardholder-submitted merchant acceptance and technical referrals, oversee the research, deployment, and remediation of identified issues, and provide executive reporting to leadership and Issuers. Serving as the principal advocate for the Voice of the Customer (VoC), you will synthesize advanced data analytics with human-centered design principles to pinpoint and eliminate friction across every stage of the payment lifecycle, including onboarding, technical integration, and acceptance.
Customer Service II - Bilingual MindlanceCustomer Service II - BilingualAbbott Park, ILRequired Skills: " Strong organizational skills and handling multiple channels (phone calls, chats, emails, appointments) of incoming workload. multiple contact channels and continually prioritizing among static (case management, outbound calls, and emails) and dynamic (inbound calls, chats, emails) work.
NewCustomer Experience Professional - MH RavagoCustomer Experience Professional - MHNorthbrook, ILCustomer Communication: Provide customers with proper documentation and certifications, maintain customer-specs and requests within the system, communicate order status (including backorders, blanket/call-off orders, future order confirmations, and shipping notifications).Company policy and culture: Understand and follow company policies and guidelines while processing orders, Account Manager, and Customer requests. Order Management: Process customer purchase orders in the ERP system to generate order fulfillment, respond timely to customer and Account Manager fulfillment related requests, audit sales orders for accuracy, manage shipments according to logistics guidelines, and follow shipping processes to reduce costs.
NewCustomer Experience Banker (Bilingual Spanish)- Chicago, IL (Brighton Park) Huntington Bancshares IncCustomer Experience Banker (Bilingual Spanish)- Chicago, IL (Brighton Park)Chicago, IL$23–$26 / hourYou are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses.
Customer Experience Banker (Bilingual Spanish)- Chicago, IL Brickyard Huntington Bancshares IncCustomer Experience Banker (Bilingual Spanish)- Chicago, IL BrickyardChicago, IL$23–$26 / hourYou are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses.
Sr. CSR (Corporate, Sr. Registered Agent Services) - Hybrid (Nationwide) R0059022 Wolters Kluwer N.V.Sr. CSR (Corporate, Sr. Registered Agent Services) - Hybrid (Nationwide) R0059022Chicago, IL$37,400–$63,150 / yearResponsible for corporate filings including, but not limited to the preparation, review and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, annual reports, mergers and conversions, withdrawals and dissolutions, pre-clearance documents, tax clearance requests, and reinstatements/revivals. Educate and promote additional services such as Registered Agent Services, transactional services, Federal Employer Identification Number (FEIN) services, corporate kits and supplies, business license renewals, and annual report services (ARS).
Sr. CSR (Corporate, Sr. Registered Agent Services) - Hybrid (Nationwide) R0057573 Wolters KluwerSr. CSR (Corporate, Sr. Registered Agent Services) - Hybrid (Nationwide) R0057573Chicago, IL$32,000–$53,700 / yearResponsible for corporate filings including, but not limited to the preparation, review and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, annual reports, mergers and conversions, withdrawals and dissolutions, pre-clearance documents, tax clearance requests, and reinstatements/revivals. Educate and promote additional services such as Registered Agent Services, transactional services, Federal Employer Identification Number (FEIN) services, corporate kits and supplies, business license renewals, and annual report services (ARS).
Jiffy Lube Multicare Assistant Service Manager (Experience Required) Jiffy Lube MulticareJiffy Lube Multicare Assistant Service Manager (Experience Required)Oak Park, IllinoisJiffy Lube pioneered the fast oil change industry more than 35 years ago by providing oil changes & fluid maintenance services with NO APPOINTMENT NECESSARY. The management team is hands-on & physically performs automotive services & preventative maintenance on a wide variety of vehicles while managing their technicians are following the service procedures.
Business Technology Solutions Consultant- Marketing and Customer Experience ZS Associates IncBusiness Technology Solutions Consultant- Marketing and Customer ExperienceChicago, ILWhat you'll do: Business Technology Solutions Consultant in the Technology Services area will: Partner with clients and cross-functional teams to shape customer engagement strategies and deliver innovative marketing technology, customer data, and customer experience solutions. In this role, you'll work across the full customer engagement lifecycle, partnering with clients to define business goals, identify high-value use cases, and deliver solutions leveraging customer data platforms, marketing automation technologies, and advanced analytics.
Remote Customer Service Agent/Travel Booker Fran's ExploreMore TravelRemote Customer Service Agent/Travel BookerChicago, ILRemoteIn this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
Experienced Financial Analyst, Portfolio Valuation and Fund Advisory Services (Complex Securities) - Multiple Locations Houlihan Lokey Europe GmbHExperienced Financial Analyst, Portfolio Valuation and Fund Advisory Services (Complex Securities) - Multiple LocationsChicago, IL$75,000–$120,000 / yearOur stability, integrity, technical leadership, and global capabilities make us a trusted advisor for clients worldwide, across a wide range of services, including the Transaction Opinions, Fund Opinions, Transaction Advisory Services, Corporate Valuation Advisory Services, Portfolio Valuation, Real Estate Valuation and Advisory Services, and Dispute Resolution Consulting practices. Scope: Within our Portfolio Valuation Complex Securities practice, our clients include many of the world's largest hedge funds, private equity funds, direct lending funds, business development companies, among other asset managers, and we advise them on the valuations of illiquid debt, equity and complex securities in order to meet their investor and regulatory financial reporting requirements.
Customer Service Advisor Jiffy LubeCustomer Service AdvisorJoliet, IL$17–$18With a national footprint of more than 2,000 franchisee owned service centers across the country, Jiffy Lube offers a range of services from oil changes and tire rotations, to everything in between. You'll greet guests, understand what their vehicle needs,walk them through their options, and make sure they leave confident and cared for.
Customer Service Advisor - Part-time Jiffy LubeCustomer Service Advisor - Part-timeJoliet, IL$17–$18With a national footprint of more than 2,000 franchisee owned service centers across the country, Jiffy Lube offers a range of services from oil changes and tire rotations, to everything in between. You'll greet guests, understand what their vehicle needs,walk them through their options, and make sure they leave confident and cared for.
SERVICE EXPERIENCE ADVISOR Micro CenterSERVICE EXPERIENCE ADVISORWestmont, ILFull timeLocated at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process.
NewCustomer Service Representative Waterway CarwashCustomer Service RepresentativeChicago, IllinoisMaintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.