Excellent written and verbal communication skills, with demonstrated ability to produce requirements and decision documents that clearly define the customer problem, decision taken, scope and exclusions, tradeoffs, release criteria, and measures of success, and to communicate those decisions to technical, commercial, and executive audiences. Working directly with merchants, financial institutions, partners, and commercial teams, the product manager will identify high-value problems, validate concepts, and turn customer learning into scalable products with measurable client and business value.