Infrastructure Services include both physical and virtual technologies in key areas including: Server Operating Systems and Directory Services, Network Infrastructure, Virtualization Platforms, Cloud Computing, Email Services, Telephony and Unified Communications, Database Management Systems, Data Protection and Disaster Recovery, and Infrastructure Security. IT Infrastructure Engineer supports the design, operation, and improvement of the organization's physical and virtual core infrastructure by working across servers, networks, databases, email systems, telephony and cloud platforms; performing the most complex and varied technical tasks related to configuration, troubleshooting, maintenance, and monitoring.