Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Engineering, Business, Project Management, or a related field, plus relevant professional experience managing complex IT projects, programs, or investment portfolios; equivalent military or additional directly relevant experience may be considered in lieu of degree requirements. Coordinate and service end-to-end IT service delivery with internal process owners, service managers, product owners, customers, vendors, and cybersecurity stakeholders; help define operating-level agreements, SLAs, and underpinning contracts.