Memorize and provide detailed hotel information such as outlet hours of operation, general information, driving directions, etc.• Maintains good customer relations by keeping informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses on the telephone.• You may be required to work nights, weekends, overnight and/or holidays;• Must be able to lift at least 20 lbs and pushing, pulling, bending, stooping, upward reaching or Prolonged periods of standing and or walking• General knowledge of the Hotel departments, and their functions, and of the services and amenities available at the Hotel.•