Competencies The ideal candidate cultivates innovation, optimizes work processes, ensures accountability, collaborates effectively, demonstrates interpersonal savvy, communicates effectively, instills trust, maintains a customer focus, is action-oriented, values differences, prioritizes self-development, and shows compassion. Ability to utilize excellent customer services skills in order to establish and maintain effective working relationships with MATC staff, faculty, students, representatives from outside agencies, business community and the general public.