Technical Support Analyst All Lines TechnologyTechnical Support AnalystPittsburgh, PAFull timeThis role is critical in ensuring a smooth transition for end users by providing frontline support, managing escalations, and maintaining clear communication throughout the process. Monitor rollout progress and report trends or recurring issues to leadership.
Product Manager - Customer Support Systems ATOMSProduct Manager - Customer Support SystemsPittsburgh, Pennsylvania7+ years of relevant experience, including 5+ years in product management for customer support technology, service operations, enterprise workflow, B2B SaaS, robotics, connected hardware/software, or similarly complex products. Define, monitor, and analyze KPIs: Measure customer experience, response and resolution time, first-contact resolution, self-service containment, routing accuracy, repeat issues, and cost to serve; translate patterns into root-cause improvements and roadmap priorities.
Senior Information Systems Support Technologist Bechtel Plant MachinerySenior Information Systems Support TechnologistMonroeville, PennsylvaniaThe Senior Information Systems Support Technologist works under limited direction and performs complex technical functions to support company operations in areas including but not limited to providing logistics and business system user and account support, data administration and other information system transactional support, and creating and/or transferring media with a variety of platforms while safeguarding NR Program data and preventing cyber risks. Provide Company Business System Information System Support including Oracle-ERP Tier 1 and future developed business system solutions by performing the following actions: Help desk triage, System access requests, system data entry and upkeep, Transactional system account administration and system support, SharePoint or Microsoft suite of line-of-business apps of Power Apps; PDF scrapping to conduct data accuracy checks.
Jr Technical Support Analyst High Bridge ConsultingJr Technical Support AnalystCoraopolis, PennsylvaniaResponsibilities include handling multiple communication channels for support requests from end users including incoming calls, tickets within the ServiceNow ticketing system, instant message and email (both Microsoft & Google) to record and resolve reported incidents, service requests, and access requests within agreed service levels. The Technical Support Analyst II is a customer-centric role responsible for providing technical support to the end-user community and associated enterprise applications, network connectivity, desktop infrastructure (both physical and virtual), operating systems, software, hardware, and peripherals.
Junior CIC Analyst MaximusJunior CIC AnalystPittsburgh, PARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
Facilities Maintenance Technician Clearview Federal Credit UnionFacilities Maintenance TechnicianMoon Township, PennsylvaniaMonitor all Clearview Buildings interiors for damaged or dirty wall coverings, paint and all flooring for any problems including normal wear and tear, fix or recommend upgrade as needed. Monitor and assist in the repair and all issues revolving around facility contracted cable access with Sirius, Comcast, Armstrong Cable, Inlighten and other vendors as needed.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansPittsburgh, PAFull timeThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
Temporary Call Center Analyst All Lines TechnologyTemporary Call Center AnalystPittsburgh, PAThis role is critical in ensuring a smooth transition for end users by providing frontline support, managing escalations, and maintaining clear communication throughout the process. Monitor rollout progress and report trends or recurring issues to leadership.
Product Manager - Customer Support Systems Lab37Product Manager - Customer Support SystemsPittsburgh, Pennsylvania$165,000–$195,000 / year7+ years of relevant experience, including 5+ years in product management for customer support technology, service operations, enterprise workflow, B2B SaaS, robotics, connected hardware/software, or similarly complex products. Define, monitor, and analyze KPIs: Measure customer experience, response and resolution time, first-contact resolution, self-service containment, routing accuracy, repeat issues, and cost to serve; translate patterns into root-cause improvements and roadmap priorities.
CIC Analyst MaximusCIC AnalystPittsburgh, PARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Educational Technology Specialist The Children's Institute of PittsburghEducational Technology SpecialistPittsburgh, PennsylvaniaThe position operates as a member of the Information Systems department but is fully dedicated to supporting The Day School classroom technology, educational software, professional learning, and various technology initiatives that improve teaching, learning, and operational efficiency. Partner with teachers to integrate technology into daily instruction by identifying classroom needs, recommending appropriate digital tools, supporting lesson design, and modeling effective use of instructional software and devices.
Travel Coordinator AAATravel CoordinatorPittsburgh, PennsylvaniaTravel Coordinator Provides operational, technical, and training support across the Travel Business Line, including Travel Training, Help Desk, Reservation Center, Group Travel, and Headquarters Travel staff. With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
IT Business Systems Support AquatechIT Business Systems SupportCanonsburg, PAAs a leading global provider of water and process technology solutions, we help the world's most recognized companies achieve their sustainability and operational goals by implementing innovative approaches for water reuse, desalination, minimal and zero liquid discharge, and critical minerals recovery. At Aquatech, we tackle the challenges of water scarcity and complexity by leveraging technology, expertise, and financing to deliver comprehensive solutions that reduce carbon and recycled water footprint.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansBaldwin Borough, Pennsylvania$18–$25 / hourHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
Summer: Events & Conferences Services Assistant Chatham UniversitySummer: Events & Conferences Services AssistantPittsburgh, PennsylvaniaThe Events and Conferences Services Assistant will support the planning and execution of a wide range of events and conferences organized by the Events and Conferences Services Department. Familiarity with MyChatham and additional systems (Help Desk, Tools, Happenings Manager, Eventbrite, Localist, Facility Ticket Submissions, ASTRA, Catertrax) is a plus.
Fall 2026 & Spring 2027: Events & Conferences Services Assistant Chatham UniversityFall 2026 & Spring 2027: Events & Conferences Services AssistantPittsburgh, PennsylvaniaThe Events and Conferences Services Assistant will support the planning and execution of a wide range of events and conferences organized by the Events and Conferences Services Department. Familiarity with MyChatham and additional systems (Help Desk, Tools, Happenings Manager, Eventbrite, Localist, Facility Ticket Submissions, ASTRA, Catertrax) is a plus.
Experience Designer - Contractor System OneExperience Designer - ContractorPittsburgh, PennsylvaniaParticipate in help desk support and facilitate open office hours, early design reviews, system governance meetings, and cross-team working sessions. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.