This role works closely with healthcare providers, insurance payers, students, and university departments to manage claims, resolve billing issues, and support a positive patient experience in a student-focused healthcare setting. Prepare, post, and follow up on insurance claims electronically or on paper for all medical services provided through the Baylor University Health Center including primary care, physical therapy, mental health and nutrition; this includes filing with commercial plans, Tricare and other federal payers as well as student health insurance plans.