Combining operational oversight with proactive compliance strategy and data analytics, this hybrid role oversees daily waiver, refund, and collections workflows, monitors regulatory trends, audits collections and vendor data lifecycle transfers, and builds executive-level reporting to drive continuous process improvement. The Senior Enforcement Operations & Compliance Specialist plays a vital role in ensuring the quality, compliance, consistency, and risk mitigation of enforcement operations across internal teams, outsourced (BPO) partners, and third-party vendors.