Metrics may include, but are not limited to, eligibility verification, point-of-service collections, charge capture accuracy, coding quality, encounter closure timeliness, clean claim rate, denial rates, appeal outcomes, days in accounts receivable, net collection rate, net revenue realization, bad debt, write-offs, contractual adjustments, cost-to-collect, and patient billing performance. Provides executive leadership, direction, and oversight of revenue cycle operations through the Directors and Managers responsible for these functions, including charge capture, coding, claims submission, payment posting, denial management, accounts receivable, patient billing, collections, and resolution of patient balances.