Consumer Care Representative (Collections Specialist/Customer Service) Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service)Geneseo, New YorkThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Collections Specialist Datrose IncCollections SpecialistPerry, NYRemoteParticipate in continuing education, training in industry career development, including maintaining current knowledge of and comply with all federal and state rules and regulations governing collections including FDCPA, Privacy Act, FCRA, etc. Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications.
Consumer Care Representative (Collections Specialist/Customer Service) Coast Professional, Inc.Consumer Care Representative (Collections Specialist/Customer Service)Geneseo, NYPart timeThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Collections Specialist (Contract) The Cooper Companies IncCollections Specialist (Contract)Victor, NY$24–$28 / hourProcess Improvement: Identify opportunities to streamline workflows, enhance automation, and improve efficiency within the collections processes, leveraging GBS best practices. The Collections Specialist focuses on transactional activities, including contacting customers for payment, resolving basic disputes, and updating account information.
Collections Specialist Glazer PropertiesCollections SpecialistRochester, NY$70,000–$80,000 / yearEngage with Tenants: Communicate with tenants via phone, email, and written notices to address payment reminders, resolve disputes, and answer billing questions. We're looking for a motivated and detail-savvy Collections Specialist to join our team and take charge of rent collection and receivables management across our property portfolio.
Collections Specialist CooperVision, Inc.Collections SpecialistVictor, NYFull timeThe Collections Specialist is responsible for performing day-to-day collections activities within the Order-to-Cash (O2C) process for CooperCompanies' North America entities, within a Global Business Services (GBS) environment. The Collections Specialist focuses on transactional activities, including contacting customers for payment, resolving basic disputes, and updating account information.
NewCollections Manager Bounce AICollections ManagerRochester, NY$65,000–$75,000 / yearAs a Collections Manager, you will be responsible for overseeing the day-to-day operations of our collections department, ensuring the efficient recovery of outstanding debts while maintaining a high level of professionalism and compliance. Analyze performance metrics and objectives and key results (OKRs), identifying areas for improvement and implementing action plans to drive performance and enhance team efficiency.
Consumer Collections Specialist Five Star BankConsumer Collections SpecialistRochester, NY$200–$250Educate borrowers on the resolution process - provide assistance and alternatives, fully describe and detail eligibility for relief options: Extensions/deferments, government established relief programs, charitable organizations, and debt counseling agencies. This position will work with borrowers in providing financial counseling and to implement structured repayment plans to bring the borrower's loan status to current and to encourage a future banking relationship.
Grow Your Banking Career in Our Collections Team Five Star BankGrow Your Banking Career in Our Collections TeamWarsaw, NYConsumer Loan Workout Specialist: Consumer Loan Workout Specialists work with customers experiencing financial hardship to develop sustainable, long-term solutions for distressed consumer loan accounts. Collections Opportunities May Include: Collections Adjuster: Collections Adjusters serve as a primary point of contact for customers with delinquent accounts, managing both inbound and outbound communications.
Customer Service Collections Rep Thompson HealthCustomer Service Collections RepCanandaigua, NY$19.50–$23 / hourMain Function: Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts. Provide information regarding the system's payment policy, alternative financing, insurance options, state programs, and financial aid program.
Customer Service Collections Rep UR Medicine Thompson HealthCustomer Service Collections RepCanandaigua, New YorkResponsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts. Provide information regarding the system’s payment policy, alternative financing, insurance options, state programs, and financial aid program.
Collections Customer Service Representative Staffmark Group LlcCollections Customer Service RepresentativeGeneseo, NYAt Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners.
Collections Representative IV University of RochesterCollections Representative IVRochester, NY$20.99–$28.34 / hourIndependently determines the most effective method to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue collection from complex claims, high dollar claims, and specialized services. Prepares information for and attends meeting with third-party insurance representatives on claims and systems issues for scheduled in-person meetings and phone conferences regarding complex high dollar claims.
Collections & Denials Management Representative Rochester Regional Health SystemCollections & Denials Management RepresentativeNY$20.66–$29.99 / hourPREFERRED QUALIFICATIONS: • High school graduate or equivalent • Bachelor's degree in healthcare or business administration • Minimum 1 year medical billing and denials, customer service and relevant finance experience in a health care organization a plus • Certification in medical billing UNION: 1199-200B Clerical Workers (CPH) • Note: Not all per diem roles are union eligible. SUMMARY: A Medical Billing and Denials Specialist is responsible for managing the billing process, submitting claims to insurance companies, following up on unpaid or denied claims, and ensuring timely reimbursement for healthcare services.
Collections Intern Genesee & Wyoming IncCollections InternWest Henrietta, NYAbility to interact effectively with all levels and continue to maintain a high level of objectivity and independence. RESPONSIBILITIES: The intern will gain a basic understanding of the railroad industry, including industry structure and some competitive dynamics.
Self-Pay Collection Rep University of RochesterSelf-Pay Collection RepRochester, NY2 years of hospital patient accounting or consumer collections experience, or certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS); or an equivalent combination of education and experience. Acts as a collection agency liaison to make certain accounts are following the self-pay cycle, terms of contract are being adhered to and service levels are being met which includes but is not limited to: • Monitors collection agency referrals/assignments and return files.
Insurance Collection Rep III University of RochesterInsurance Collection Rep IIIRochester, NY$19.96–$27.94 / hourIndividual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS) preferred.
Self-Pay Collection Rep II University of RochesterSelf-Pay Collection Rep IIRochester, NY$18.71–$25.27 / hourReviews reports of unbilled cash claims, self-pay plans not final billed, hold bill worklists, statement edits, credit balances, self-pay greater than $10,000, faith-based reports, and budget plans. Completes follow up, including initiating insurance billing, explaining the balances shown on a patient statement and the processes for further review, advising callers about payments options, and working with other areas to determine accuracy of balances shown.
Operations Manager Data Collection Management and Advanced Services Support Xerox CorpOperations Manager Data Collection Management and Advanced Services SupportRochester, NYFrom the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxTARecruiting@xerox.com.
Resolution Expert - Collection Specialist Bounce AIResolution Expert - Collection SpecialistRochester, NY$19–$22 / hourBounce AI is a fintech startup transforming how people pay off debt, leveraging machine learning, automation, and deep personalization tailored to borrowers’ financial situations. Utilize a highly optimized funnel, from the first message to payment plans; our platform evolves based on real-life interactions and continuously incoming data feeds.
Data Collection Representative Retail Data LLCData Collection RepresentativeAlbion, NYWillingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Field Representative - Flexible Schedules For College Students - No Experience Needed Flexible schedules, you can work within the assigned window anytime the store is open!
Part-Time Doorstep Trash Collection Specialist - Nights Valet Living LLCPart-Time Doorstep Trash Collection Specialist - NightsHenrietta, NYWe're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. Each service night, you'll keep a simple but important promise to residents: Collect bagged trash and cardboard recycling from their doorsteps so it's gone by morning.
Field Collection Specialist Retail Data LLCField Collection SpecialistAlbion, NYWillingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
Manager - Billing & Revenue Recovery IberdrolaManager - Billing & Revenue RecoveryRochester, New YorkThe role also oversees billing exception management, ensures compliance with Public Service Commission (PSC)/Department of Public Service (DPS) regulations and Sarbanes-Oxley Act (SOX) and Chief Executive Officer (CEO) certification requirements, and partners cross-functionally to support billing modernization, system enhancements, and regulatory reporting. Establishes monitors and manages key performance metrics (KPIs) for billing accuracy, timeliness, arrears, collection effectiveness, write-offs, exception rates, payment behaviors, and communicating billing impacts of operational or regulatory changes across departments while driving continuous improvement.
Accounting Operations Supervisor Cirona LabsAccounting Operations SupervisorRochester, NY$65,000–$85,000 / yearOwn day-to-day collections efforts, including outreach, follow-ups, and escalations - Monitor AR aging and drive reduction in past-due balances - Partner with internal teams to resolve billing disputes and payment issues - Support credit reviews and customer account setup processes - Identify opportunities to improve collections effectiveness and cash flow. - Support daily Accounts Receivable and Accounts Payable processes - Ensure accuracy in billing, cash application, and vendor invoice processing - Review and resolve discrepancies across customer and vendor accounts - Monitor processing timelines and ensure timely completion of tasks.
Representative - Customer Billing IberdrolaRepresentative - Customer BillingRochester, New YorkSkills/Abilities:Knowledge of the Company billing policies, practices, rate applications and service orders as required to resolve billing issues and/or accurately calculate bills and have demonstrated the ability to perform all Job Requirements as indicated within this Skills/Abilities section along with meeting all other experience/training and education requirements indicated below or the demonstrated ability to learn. The essential duties of the Customer Billing Representative include review and analysis of company meter reading/consumption data and customer bills, correction of device, billing and invoicing errors, and processing of billing adjustments as needed to complete rate changes and/or corrections to unmetered services.
Senior Admin Support Coast Professional, Inc.Senior Admin SupportPerry, NYPart timeAdministrative Support position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access.
Senior Admin Support Coast ProfessionalSenior Admin SupportPerry, New YorkAdministrative Support position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access.
NewFull-Charge Bookkeeper Nesco Resource, LLCFull-Charge BookkeeperRochester NY 14624, NY$60,000–$70,000 / yearCash Flow Management & Treasury: Actively manage daily cash flow position, monitor working capital, post electronic customer payments, execute weekly vendor disbursements via batch ACH, and process commercial loan payments. In this independent role, you will take full ownership of all day-to-day financial operations—from daily cash applications and weekly ACH pay runs to sales commission math, customer/vendor dispute resolutions, and quarterly state tax compliance.
Supervisor, Credit- Advance Partners Paychex IncSupervisor, Credit- Advance PartnersWest Henrietta, NY$57,200–$89,900 / yearAdvance Partners, a Paychex-backed financial services firm founded in 1998 and based in Cleveland, OH, empowers staffing agencies with payroll funding, invoice factoring, back office support, and strategic services. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Assistant Manager - Credit Rent-A-Center, IncAssistant Manager - CreditNewark, NY$18.70–$22 / hourDeliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures. Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant"s heart in our stores and in customer"s homes.
Consumer Care Representative Coast Professional, Inc.Consumer Care RepresentativePerry, NYPart timeThe Consumer Care Representative may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
NewDirector of Business Development (West/Mid West) Continental Service GroupDirector of Business Development (West/Mid West)Fairport, NYRemoteConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. The requirements listed below are a representation of some of the knowledge, skills and/or abilities necessary to perform the responsibilities listed above successfully: Three (3) years of proven success in consultative selling or in a ConServe Management or Collection Management role.
Consumer Care Representative Coast ProfessionalConsumer Care RepresentativePerry, New YorkThe Consumer Care Representative may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Pt Self-Pay Resoltn Ctr Rep II University of RochesterPt Self-Pay Resoltn Ctr Rep IIRochester, New YorkWith general direction of the Patient Services Management Team and with latitude for initiative and judgment: Patient Inquiries: - Researches, interprets and responds to inquiries from internal and external customers concerning unresolved patient billing issues, outstanding balances as a result of statements sent within the billing systems (EPIC, Flowcast, and HBOC) utilizing reference materials and available resources. Worker Subtype: RegularTime Type: Full timeScheduled Weekly Hours: 40Department: 910401 Patient Self-Pay ServicesWork Shift: UR - Day (United States of America)Range: UR URCC 204 HCompensation Range: $19.08 - $25.77The referenced pay range represents the minimum and maximum compensation for this job.
Experienced Student Loan Staff (Remote) Transworld Systems Inc.Experienced Student Loan Staff (Remote)Perry, NYRemote$18–$25 / hourWork Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Premium Auditor (Hybrid) ARMStrong Insurance ServicesPremium Auditor (Hybrid)Batavia, New YorkWith a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
Asst. Dir, Clinical Administration University of RochesterAsst. Dir, Clinical AdministrationRochester, NY$86,482–$129,723 / yearThe Department includes the Complex Care Center, Golisano Specialty Care Clinic, the Golisano IDD Institute, Special Needs Dental Fellowship Programs, and intellectual and developmental disability (IDD) surgical and operating room activity at Strong Memorial Hospital, ensuring integration, fiscal stewardship, regulatory compliance, and continuous improvement. Advances the Department's mission to serve individuals with special health care needs by supporting innovative care delivery models, interprofessional collaboration, and community‐based partnerships that expand access to care.
Landfill Environmental Technician Casella Waste Systems IncLandfill Environmental TechnicianStanley, NY$20–$26 / hourThe incumbent will apply environmental and engineering principles to modify, test, regulate, and operate equipment and systems used in the operation and regulation of gas systems, leachate collection and ground water testing to ensure daily operations and testing meet federal and state guidelines. Develops a thorough understanding of applicable state's Department of Environmental Conservation (NY, VT, NH, ME, MA, PA) and United States Environmental Protection Agency (USEPA) rules and regulations related to landfill operations.
Landfill Environmental Technician Willimantic Waste Paper Co., Inc.Landfill Environmental TechnicianStanley, NY$20–$26 / hourThe incumbent will apply environmental and engineering principles to modify, test, regulate, and operate equipment and systems used in the operation and regulation of gas systems, leachate collection and ground water testing to ensure daily operations and testing meet federal and state guidelines. Develops a thorough understanding of applicable state's Department of Environmental Conservation (NY, VT, NH, ME, MA, PA) and United States Environmental Protection Agency (USEPA) rules and regulations related to landfill operations.
Clinical Psychologist - Hybrid USA Staffing NetworkClinical Psychologist - HybridRochester, NY$105,000–$115,000 / yearThis role offers the opportunity to help shape clinical excellence within an innovative, multidisciplinary environment focused on whole-person care for individuals living with chronic pain, trauma, anxiety, depression, and related health concerns. In addition to maintaining a clinical caseload, this individual will play a key role in clinical supervision, diagnostic assessment, team collaboration, and helping foster a supportive, growth-oriented culture.
Accounts Receivable Specialist Screenvision MediaAccounts Receivable SpecialistRochester, NY$35,000–$45,000 / yearScreenvision Media is a premier cinema, video, and media organization that curates powerful and uncluttered storytelling for brands, exhibitors, and audiences at movie theatres nationwide. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level.
Loan Sales Specialist OneMain Financial Group, LLCLoan Sales SpecialistWebster, NY$17–$20 / hourKey Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures, and extending household budgets.
Indirect Sales Rep Five Star BankIndirect Sales RepRochester, NYMaintain strong relationships with auto dealers within our program, monitoring our auto dealers to ensure they remain effective, managing overall dealer risk associated with the Consumer Indirect origination model, suggesting opportunities for improvement to the Indirect Sales Manager, facilitating operational and contractual integrity in partnership with underwriting, processing, servicing and collections, staying abreast of market and competitor trends and sharing this knowledge amongst the team and facilitating the control and mitigation of any potential fair lending risk. Purpose: The Indirect Sales Representative is responsible for production results consistent with the Consumer Indirect Line of Business strategy (prudent volume and credit mix, profitable spreads, strong performance), identifying effective auto dealers that align with the Consumer Indirect Line of Business strategy and selling our program to them.
Automotive Floorplan Territory Manager Hankey Group ExternalAutomotive Floorplan Territory ManagerRochester, New YorkResponsibilities include but not limited to signing dealerships, driving sales, ensuring excellent servicing of accounts, and effectively managing associated risks. Our cutting-edge technology, customer service, unique partnerships, and flexible terms makes us the most dealer friendly inventory financing provider in the United States.