PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. This role requires someone who is highly organized, confident communicating with customers, and proactive in managing and collecting outstanding balances. We are looking for someone who will consistently follow up, stay on top of aging accounts, and take ownership of the collections process while maintaining professionalism. p>Collaborating closely with Collections & Recovery Strategy teams, Collections Operations, Growth, IT (Data Warehouse/Prism) teams, Finance, and second line of defense teams (e.g., Legal, Compliance, Fair Lending, Credit Strategy Validation), this leader will deliver top-tier results through rigorous analytics and cross-functional partnership. Actively map and analyze the current customer journey for written communications, implementing refinements to drive improved customer engagement; lead development of new creatives / messages and partner with client managers to obtain required partner approvals and with business strategy implementation team and/or IT to implement. Los Angeles, CA30+ days ago p>Under general supervision and following established practices, policies, and guidelines, provides billing support to Patient Financial Services, performing duties which include reviewing and submitting claims to third party payors, performing account follow-up activities, updating information on account, etc. Duties Include: • Develops and maintains excellent working relationships with Cedars-Sinai Medical Network, Primary Care Clinical Departments, external clients, and patients. That means SFTP file transfer pipelines, automated account placement logic, a vendor scorecard framework, QA and call-monitoring protocols, and the exception playbooks that make transitioning accounts from internal operations to external agencies seamless. You''ll report to the Operations Senior Manager, Collections & Recoveries, work remotely with required travel, and partner directly with engineering, data, legal, and compliance to design and build the infrastructure that moves accounts into an external agency network. Norco, California13 days ago Billing & Collections Specialist is responsible for ensuring accurate and timely billing, proactive collections, and consistent follow-up on outstanding accounts to support the financial health of the organization. In accordance with Company policy, perform timely and aggressive follow-up on outstanding claims, meticulously resolve denials by correcting errors, gathering necessary documentation, and resubmitting claims efficiently. p>We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: - Collections, including contacting clients directly for payment of outstanding bills and keeping responsible attorney abreast of potential collection problems.
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